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BlackBerry Cylance Cybersecurity vs Trend Vision One Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trend Vision One Endpoint S...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
131
Ranking in other categories
Endpoint Compliance (3rd), Endpoint Detection and Response (EDR) (6th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 1.8%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
John Trembly - PeerSpot reviewer
Provides a single dashboard, integrates well, and has predictive machine learning
Microsoft's new Azure Code Signing is causing a lot of issues for us with One Endpoint Security. We currently have two systems in operation, on-prem and SaaS, and many of the agents won't upgrade beyond version B11564 because these newer versions require Azure Code Signing compliance on the endpoint. If we are not up to date with our Windows updates, we don't have this compliance. Irrespective of the Windows version we are running, we have to apply patches to the machines, if the OS is not damaged, to make them compliant. After that, we can upgrade to the latest version of the respective agent. This process also applies to both Deep Security and Workload Security. I have two production servers: one for Windows and another for Mac. These servers are available in both on-premise and SaaS versions. Additionally, I have a test server that is located on-premises. The significant distinction with the SaaS version is the absence of a test server where I can install a new version. This means I can't allow the agents on it to upgrade and then perform testing. In contrast, with the production SaaS version of One Endpoint Security, I have numerous agents transitioning and coming online. It's essential that these agents upgrade to a newer version. Among these agents, there are five or six different versions, not counting the really old ones that have yet to upgrade due to ACS non-compliance. I can't leave the testing phase for an extended period because I still have outdated agents that need to be updated. These agents can't be left hanging while I wait to test the newest version that has just been released. New versions seem to come out every couple of months in the SaaS environment. In the past, when I solely used the on-premises version, I would review security bulletins for the SaaS version to identify any issues. I'm apprehensive about potential future situations involving this, primarily because the majority of our agents now operate on the cloud version. If a problem is discovered, rolling back on those agents would be challenging. It would require careful operation to revert them to a different version. The on-premises version of One Endpoint Security has an update function that allows us to manually update a bunch of servers. For example, if I just turned on a policy, I can force the agents to quickly download the policy and start following the update procedure or update settings. However, this function is not available in the SaaS version. This is because the system cannot communicate with the agent through the firewall. The SaaS version has an automatic update function and an update source entry in the update agents sub-menu, but it does not have a way to force agents to update. This is a problem because we cannot automatically update the agents. We have to manually log in to the machines and give them an update command. Currently, we have no choice but to wait until the agents find the updates themselves.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides good insight into the programs, applications, or websites that may need attention."
"The initial setup of CylancePROTECT is very easy."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"​Centralized dashboard online which can be used for managing a huge product."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"A user can continue to add endpoints and the solution will continue to perform well."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"They have a wide range of products, including a couple for virtual patching, which is very important."
"It provides comprehensive visibility into all client logs and seamlessly integrates with other products, such as CM."
"The product has proven to be very flexible over the years that we have had it."
"Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind."
"Its database is better than most of the endpoint protection solutions."
"Trend Micro has advanced protection capabilities that cover unknown and advanced novel threats. It's critical because restoration could be complicated if we lose machines or information on the machine. If we lose some business information, we might run afoul of the law. Apex One can prevent all these incidents. It's an excellent solution."
"We've been able to integrate the solution with other security products."
"The solution offers quick and timely updates."
 

Cons

"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"The initial deployment was quite complicated."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The solution could be more proactive by using AI to assess the production landscape and compete with other products."
"We are completely satisfied with the functionality of the product, but the reporting should be more granular."
"We have found that this product is a bit heavy on the endpoints."
"In the next release, I would like to see IBS included in OfficeScan."
"There were challenges in uninstalling the Trend Micro solution from certain endpoints."
"They could improve the integration with Active Directory."
"I would like to see a sandboxing feature in the next release - which is currently something being supported by a third party - in addition to EDR capability on the cloud applications."
"It should have a single agent as competitors are offering."
 

Pricing and Cost Advice

"The tool is not that expensive."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"It is expensive, but not unreasonable."
"The licensing part of the product is too expensive compared to other solutions in the market."
"The license price for this solution could be better. It's on the expensive side."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"The solution provides me with competitive pricing."
"When compared to Symantec, Kaspersky, and others the price is higher, they are more expensive."
"It's an annual subscription."
"It is okay. Compared to Sophos, it is a little bit expensive, but it is a good product and it is better than Sophos, for instance. It is equivalent to Trellix. Its cost depends on the country. I am in Turkey, and Trend Micro is not so affordable in Turkey. SMB companies are looking for cheaper products. In Turkey, enterprise customers tend to use Trend Micro, and if they have more money, then they use next-generation antivirus or EPP products such as SentinelOne, CrowdStrike, or Microsoft E5 package."
"Its price is reasonable compared to other solutions."
"It is a little bit more expensive than other solutions."
"The license is expensive but it is a complete solution."
"Trend Micro Apex One's subscription model is definitely on the expensive side."
"Licensing fees are paid on a yearly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Educational Organization
50%
Computer Software Company
10%
Manufacturing Company
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
The pricing is very high, despite the solution’s capabilities.
 

Also Known As

Blackberry Protect
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trend Vision One Endpoint Security and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.