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BlackBerry Cylance Cybersecurity vs Trend Vision One Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
2.3
BlackBerry Cylance's customer service is praised, but technical support experiences vary, with some requiring improved responsiveness and expertise.
Sentiment score
7.1
Trend Vision One support is mixed; praised for local service but criticized for slow global response and language issues.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
 

Room For Improvement

Sentiment score
2.4
BlackBerry Cylance Cybersecurity needs enhancements in user interface, reporting, threat detection, integration, support, pricing, and training.
Sentiment score
4.9
Trend Vision One Endpoint Security requires firewall upgrades, better Linux support, streamlined management, enhanced integration, and improved technical support.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
 

Scalability Issues

No sentiment score available
BlackBerry Cylance is scalable for various deployments, supports many users, but may require additional dashboard licenses for extensive use.
Sentiment score
7.8
Trend Vision One Endpoint Security is scalable, meeting diverse organizational needs and rated highly for supporting growth without infrastructure changes.
 

Setup Cost

Sentiment score
3.8
BlackBerry Cylance's pricing is competitive and flexible, typically $55-$60 per device, often compared to SentinelOne, Kaspersky, Symantec.
Sentiment score
7.5
Trend Vision One Endpoint Security offers competitive annual pricing around $50,000, with straightforward setup and no hidden fees.
 

Stability Issues

Sentiment score
3.5
BlackBerry Cylance Cybersecurity is stable, resource-efficient, and reliable, with minor issues reported by a small number of users.
Sentiment score
8.6
Trend Vision One Endpoint Security is stable and reliable, with minor bugs but overall high user satisfaction.
 

Valuable Features

Sentiment score
8.5
BlackBerry Cylance Cybersecurity provides AI-driven threat detection with minimal resources, user-friendly management, and seamless integration for comprehensive defense.
Sentiment score
8.3
Trend Vision One excels in endpoint security with user-friendly management, advanced threat detection, integration, and efficient multi-environment handling.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trend Vision One Endpoint S...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
130
Ranking in other categories
Endpoint Compliance (3rd), Endpoint Detection and Response (EDR) (7th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.6% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 2.1%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Infosc Ann - PeerSpot reviewer
We can get consolidated logs of suspicious objects and malware attacks in a single console
I like Vision Central. We can manage all the Trend Micro products from one console. Vision One protects against zero-day attacks. It has a feature where it identifies suspicious objects and traffic. We believe it's easy to learn. We perform cross-layer detection, threat hunting, and investigation from a single console. This capability is essential. We have 15-point IPS, DDI, and all these different security products that we can manage from one console. One Endpoint Security gives us end-to-end visibility. We can forward all the logs to the same solution and interact with the SOC team immediately. We get an alert about any suspicious objects or abnormal behavior, enabling us to take immediate action.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Educational Organization
49%
Computer Software Company
9%
Manufacturing Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
 

Also Known As

Blackberry Protect
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trend Vision One Endpoint Security and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.