Blackpoint Cyber MDR vs ConnectWise SIEM comparison

Blackpoint Cyber and ConnectWise are both solutions in the Managed Detection and Response (MDR) category. Blackpoint Cyber is ranked #12 with an average rating of 8.7, while ConnectWise is ranked #19 with an average rating of 10.0. Blackpoint Cyber holds a 5.3% mindshare in MDR, compared to ConnectWise’s 0.9% mindshare. Additionally, 100% of Blackpoint Cyber users are willing to recommend the solution, compared to 100% of ConnectWise users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Blackpoint Cyber MDR and ConnectWise SIEM are competing products in the cybersecurity industry, each offering distinct capabilities. ConnectWise SIEM may have an upper hand with its comprehensive features, though Blackpoint Cyber MDR's competitive pricing and effective support make it appealing depending on priorities.

Features: Blackpoint Cyber MDR provides real-time threat detection, automated response capabilities, and streamlined incident management. ConnectWise SIEM offers robust log management, comprehensive compliance reporting, and extensive data analytics. The decision depends on whether real-time response or extensive reporting aligns with organizational needs.

Ease of Deployment and Customer Service: Blackpoint Cyber MDR features a straightforward deployment process with responsive customer support, making it suitable for organizations with limited IT resources. ConnectWise SIEM presents more complex integration requirements but offers detailed deployment guidance and expertise.

Pricing and ROI: Blackpoint Cyber MDR offers a competitive initial setup cost and delivers a meaningful return on investment through efficient threat mitigation. ConnectWise SIEM requires a higher initial investment yet provides significant long-term value through its data analytics. The decision hinges on budget constraints and the desired scope of security analytics.

To learn more, read our detailed Blackpoint Cyber MDR vs. ConnectWise SIEM Report (Updated: December 2024).

Buyer's Guide

Blackpoint Cyber MDR vs. ConnectWise SIEM

December 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Blackpoint Cyber MDR is 5.3%, up from 5.3% compared to the previous year. The mindshare of ConnectWise SIEM is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Matthew Weisler

Sole Proprietor at Core-Infosec

Effectively monitors activity coming into endpoints without snapping off

The solution is all encompassing and can incorporate email monitoring. The solution does local network discovery by monitoring activity coming into endpoints rather than snapping off like other products. For example, a prior client took her corporate laptop home and her son's Xbox was hacked. It was trying to compromise her workstation as well but the solution spotted it and prevented malicious activity.

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Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Efficiently monitoring and detecting suspicious activities

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

More Binary Defense MDR pros

"The solution is all encompassing and can incorporate email monitoring."

"The solution also watches over Microsoft 365 and keeps a copy of logs."

"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."

"We have found the solution has great functionality and it is easy to use."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

Cons

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"I would like to get more reports from Binary Defense about what they're blocking."

"I would like to see more frequent check-ins with our security status."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"The current reporting system could benefit from improvement."

"We found a couple of bugs in the user interface."

More Binary Defense MDR cons

"The feature we keep asking for is a vulnerability scan."

"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."

"Some texts seem to report items as normal too quickly."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

Pricing and Cost Advice

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"It has been good. We have saved money, and we have a better product."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

More Binary Defense MDR pricing and cost advice

"The pricing is in line with other products."

"The pricing is reasonable."

"The solution is expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

19%

Manufacturing Company

Retailer

Healthcare Company

Computer Software Company

17%

Non Profit

10%

Wholesaler/Distributor

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

See all answers

What do you like most about Blackpoint Cyber MDR?

The solution is all encompassing and can incorporate email monitoring.

See all answers

What is your experience regarding pricing and costs for Blackpoint Cyber MDR?

The pricing is in line with other products. On average, it costs $8 to $10 per endpoint but there are volume discount...

See all answers

What needs improvement with Blackpoint Cyber MDR?

The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful. Not too...

See all answers

What do you like most about ConnectWise Fortify?

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customer...

See all answers

What is your experience regarding pricing and costs for ConnectWise Fortify?

The pricing is good. I would say it's at a reasonable price point.

See all answers

What needs improvement with ConnectWise Fortify?

Currently, the virtual process is working fine, as it is able to detect Webex when intentional messages are sent. How...

See all answers

Comparisons

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Arctic Wolf Managed Detection and Response vs Binary Defense MDR

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Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 16% of the time

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CrowdStrike Falcon Complete MDR vs Blackpoint Cyber MDR

Compared 30% of the time

Huntress Managed EDR vs Blackpoint Cyber MDR

Compared 29% of the time

SentinelOne Vigilance vs Blackpoint Cyber MDR

Compared 17% of the time

Sophos MDR vs Blackpoint Cyber MDR

Compared 7% of the time

Microsoft Defender Experts for Hunting vs Blackpoint Cyber MDR

Compared 4% of the time

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Huntress Managed EDR vs ConnectWise SIEM

Compared 44% of the time

Wazuh vs ConnectWise SIEM

Compared 29% of the time

CrowdStrike Falcon Complete MDR vs ConnectWise SIEM

Compared 27% of the time

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Product Reports

Buyer's Guide

Binary Defense MDR

December 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

Download Blackpoint Cyber MDR product report

Buyer's Guide

Security Information and Event Management (SIEM)

December 2024

Download ConnectWise SIEM product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Learn More

Binary Defense

Blackpoint Cyber

ConnectWise

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

As cyber attackers become more advanced, an increasing amount of organizations are looking to their Managed Service Providers to provide state-of-the-art network security; however, many MSPs lack the personnel or expertise to offer such a service.

THE SOLUTION:
Partnering with a dedicated, around-the-clock team focused on catching breaches and rapidly responding to contain them. Our Managed Detection and Response (MDR) team is made up of former US Intelligence cyber experts with real-world experience and their only mission is to monitor your and your clients' networks and detain threats before it's too late.

Not only do we have the best minds in the industry; we also have the best tools. Our MDR team will leverage our patented security operations and incident response platform SNAP-Defense - combining network visualization, insider threat monitoring, anti-malware, traffic analysis, and endpoint security in one rapidly deployed service.

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

CoreRecon, Peerless Tech Solutions, Lorien Health

Techvera, Syrex, Clark Integrated Technologies

Buyer's Guide

Blackpoint Cyber MDR vs. ConnectWise SIEM

December 2024

Free Report: Blackpoint Cyber MDR vs. ConnectWise SIEM

Find out what your peers are saying about Blackpoint Cyber MDR vs. ConnectWise SIEM and other solutions. Updated: December 2024.

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824,067 professionals have used our research since 2012.

See our Blackpoint Cyber MDR vs. ConnectWise SIEM report.

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