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Blue Prism vs OpenText Robotic Process Automation comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Blue Prism
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
7.8
Number of Reviews
87
Ranking in other categories
No ranking in other categories
OpenText Robotic Process Au...
Ranking in Robotic Process Automation (RPA)
36th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism is 12.7%, up from 11.2% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Mohamed Salah Baccouche - PeerSpot reviewer
Feb 24, 2023
Way more efficient for debugging than other tools but the UI is complicated
Our company uses the solution's automation processes to develop a fleet of robots for one of our clients. To date, we have developed more than 40 robots.  We also have clients in the banking and insurance industries.  We currently use both the 6.10.2 and 7.0 versions of the solution.  The solution…
Hugo Almeida - PeerSpot reviewer
Oct 1, 2020
It lets us automate almost anything and is very easy to work with
It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We find many of Blue Prism's features valuable. One recent one we're using is Decipher IDP. We're also looking at a couple of other tools and working on proofs of concept. Decipher IDP helps us create templates to extract data from images and PDF files, which is especially useful for processing invoices accurately and feeding that information into our systems."
"Although the solution may look complicated it actually has a lot of features and user space to work out of."
"Blue Prism is a great enterprise and it has offered the solutions that I have been needing in order to give my organization an RPA."
"It's quite easy to use and easy to understand the process studio."
"Blue Prism is stable enough."
"Mostly we use the Design Studio to develop the automation. It's great. We put them into deployment and have the automated process running. It's essentially the Design Studio for Blue Prism and the entire methodology of delivery that is the most useful or valuable to us."
"Blue Prism MAPIEx and the Java Bridge are really great features provided for automating Java-based applications and for allowing mail to send and receive smoothly."
"If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects."
"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."
 

Cons

"We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction."
"They have OCR technology, but it's not that great."
"There are a lot of things coming up, such as Discovery Bot and Process Discovery. A lot of other aspects are also maturing. We have definitely started using it for our clients, and it is maturing as a solution, but it is all about how you integrate the enterprise with all the automation projects, such as your chatbot, Conversational AI, and robotics. How they are integrated and talk to each other creates a very good business case with all three aspects. The next level should be about integrating it with other automation tools as well. It can have integration with other tools or automation projects, such as your chatbot, Conversational AI, and robotics."
"The control room is still the desktop version, which restricts access. You can't really access it from anywhere."
"I would like to see wider integration with other products."
"Blue Prism has been a little bit slow when it comes to the commitments on their roadmap. They had some delays last year, so I hope they make it up this year... For example, they were launching a Decipher tool. It was delayed by more than a year. It has still not launched."
"As a user, I cannot directly work with the bot. On a daily basis, I use and do some work in Microsoft Excel, which cannot be directly taken into Blue Prism. Our company majorly runs on Microsoft Excel. Everybody has Excel sheets as their working sheets. Therefore, we need a kind of automation to be able to do things with this program. This bot is almost like an invisible staff that works between the servers but not with the users. This bot works well with SAP and things like that, but it doesn't work with Excel sheets. It doesn't work with the bots that we have, and I cannot invoke an RPA right now as a user. It has to be done by an administrator who has better control than me. It needs better integration with Microsoft Excel. Its price can be improved. It is expensive for us. It should be cheaper for a market like ours. We are based in India."
"Optical character recognition has room for improvement."
"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."
 

Pricing and Cost Advice

"The licensing fees are low compared to other tools."
"Blue Prism is less expensive than some of the other RPA solutions."
"I chose Blue Prism because it is priced well. The pricing was right for me at that moment even though Automation Anywhere is better in other aspects."
"Blue Prism is a bit higher priced compared to other payment-related or investment-related solutions. At the same time, it also provides more security than those solutions, specifically for the banking and insurance sectors."
"There is a one-time purchase fee for this solution."
"We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We normally budget around $30,000 for the first year for the hardware, setup, and people cost."
"Blue Prism has a really simple licensing model, where the licenses are not confusing and there are no hidden costs the way there are in UiPath."
"Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees."
"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
12%
Manufacturing Company
10%
Government
6%
Financial Services Firm
25%
Computer Software Company
13%
Manufacturing Company
12%
Insurance Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...
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Also Known As

No data available
Micro Focus Robotic Process Automation, Micro Focus RPA
 

Overview

 

Sample Customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
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Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: October 2024.
814,649 professionals have used our research since 2012.