OpenText Robotic Process Automation vs UiPath comparison

"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."

"It's accessible, but also has enough features for more hands-on developers to be able to do what they need to do. From the two that I've seen, it was the more user-friendly one."

"The Orchestrator management tools are growing a lot and are constantly improving."

"The user interface is simple and allows people to learn from it faster than other applications."

"It's very user-friendly."

"Its intuitiveness is great. This solution is very user-friendly. There is almost no need to have programming knowledge."

"UiPath integrates well with Elasticsearch, which is a great search engine."

"The document understanding feature is perhaps the most significant and useful use case for UiPath."

"The way they stay on top of Orchestrator is really helpful because that has been the platform that controls everything. The dedication to that is pretty helpful. Every time there's a new release, it seems there are more and more features. It's also not hard to learn."

"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."

"UiPath is not easy to work with, as a vendor, from a partner perspective. They are difficult to deal with."

"AI and ML need further improvements to reach mature status."

"The error handling is in need of improvement. We'd had a problem tracking when errors occur, and troubleshooting how things are captured in production."

"The emailing and integration with self-service BI systems are areas that need improvement."

"However, challenges arise when attempting to automate multiple VPN connections."

"They recently addressed a major problem of kick-off processes for the integration function. That addressed a lot of the community concerns around that. If you are using queues, their queue system isn't as reliable as I would like it to be."

"UiPath's extensive built-in features, like communication mining, can be overwhelming to learn due to the sheer volume."

"One thing that would be helpful is if the support team could quickly help us when we raise a ticket. It takes them at least one or two hours to get back to us. With Automation Anywhere, if there is a Severity 1 issue, their support responds within 15 minutes."

"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."

"UiPath is on the higher side compared to Microsoft Power Automate and Automation Anywhere."

"Compared to other automation tools, UiPath is expensive."

"This solution has a very competitive and flexible pricing scheme that depends on the process complexity."

"It's fairly priced. It's not too costly, and it's also not too cheap. When you bundle it with the UiPath Academy courses and the great community that they have, it is worth the price."

"The Community Edition is free for everyone and you get all the features, but there is a limitation on the number of bots. The Enterprise Edition is a bit costly for the advanced features."

"The price of Orchestrator is pretty high in general as well as compared to other solutions, because Automation Anywhere does not charge for its Control Room."

"I was not involved in the pricing negotiations, but as far as I understand, my team was happy with the pricing. So, I assume that its price is moderate and competitive. It isn't highly-priced."

"Our licensing fees are approximately $140,000 USD annually, which includes all of the bots, Orchestrator, and the Studio."