We performed a comparison between OpenText Robotic Process Automation and UiPath based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."
"Previously, nobody could automate the process. The design and implementation allowed clients to handle their own data, for example, for transfers and items like that. We were able to digitize entirely from end to end. Now, the customer doesn't have to come to the bank and they don't need a pen and paper. They just have to log on and fill out the details of their request."
"The solution is very scalable."
"It's made it easier to do development and create accurate products for the customers."
"The main focus was improving efficiency. Once you focus more on redundant paths, having a bot doing it over and over again, that eliminates human error every now and then. There is definitely a huge ROI in that. Our main focus was low-hanging fruit. By low hanging fruit, I mean the redundant processes that users are just annoyed by when they go in every day and have to do it. There has definitely been a huge ROI because we are trying to free up a lot of the project managers for construction to do more focused stuff there rather than job cost details."
"The collection center functionality seems promising."
"The IDP feature is most valuable in UiPath because there are a lot of invoices and bills in every company. If they want to extract from a scanned document, it is very useful."
"I have no issues with stability. UiPath improves how our infrastructure works and how stable everything is."
"The UiPath Apps feature has helped to reduce the workload for our IT department by enabling end-users to create apps. Even some of the business people have been trained to do that. They have been able to build small, attended bots."
"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."
"There was a security block because, manually, people still worked with the older versions, but the bot wanted the latest upgrade from the application, so in some cases, there was a delay or failure, or the bot got killed. It was a mixed bag, so I cannot say it was one hundred percent successful, which is an area for improvement."
"The documentation can be a little bit lacking. I think they improved it a little bit last month. Last time I checked, it seemed like they spent a bit of time trying to improve it. Sometimes some of the processes are nicely documented. UiPath offers training, which they provide on their website. They teach you how to use it, but for some processes, it just seems like the documentation isn't really there. It makes it a little bit difficult when you're using a specific process from the first time."
"I could use more standardized features, retail-style, things that I could use off-the-shelf. Right now, all this requires quite a bit of adaptation in bespoke work with UiPath, which they've done very well. But looking at it after having used it, I would get stuff that is prepackaged from them, if they were any."
"I would like a better way to find the little things that aren't simply named."
"The user access management could be improved such that we are able to set up user rights in a more sophisticated way."
"More quality of life improvements like automatic argument inheritance would be an improvement."
"There is a lot of complexity in the things we can do in UiPath, like connecting to an organization's databases or using APIs in the process."
"I would like a new feature like some sort of generic interface or input where other UiPath users can examine our product or our situations and help us fix them."
More OpenText Robotic Process Automation Pricing and Cost Advice →
Earn 20 points
OpenText Robotic Process Automation is ranked 35th in Robotic Process Automation (RPA) while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. OpenText Robotic Process Automation is rated 8.0, while UiPath is rated 8.8. The top reviewer of OpenText Robotic Process Automation writes "It lets us automate almost anything and is very easy to work with". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". OpenText Robotic Process Automation is most compared with Blue Prism, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and Pega Robotic Process Automation.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
