ThousandEyes and BMC Cloud Lifecycle Management are competitive products in the IT operations management space. ThousandEyes has an advantage in user satisfaction with pricing and customer support, while BMC Cloud Lifecycle Management is praised for its comprehensive feature set, despite cost concerns.
Features: ThousandEyes offers extensive network monitoring capabilities, real-time application performance visibility, and user-friendly network layer insights. BMC Cloud Lifecycle Management provides robust cloud management features, streamlining resource provisioning, and lifecycle management with a multi-cloud portal.
Room for Improvement: ThousandEyes can enhance integration with non-Cisco products, expand on AI capabilities, and refine its dashboard for broader experimentation. BMC Cloud Lifecycle Management could simplify its deployment processes, improve user-friendliness, and offer more flexible pricing options.
Ease of Deployment and Customer Service: BMC Cloud Lifecycle Management has a complex deployment model with a wide array of configurations, supported by comprehensive customer service. ThousandEyes focuses on a simpler and quicker setup with intuitive management, offering faster operational use.
Pricing and ROI: ThousandEyes provides more flexible pricing, aligning with swift ROI by focusing on monitoring as a service. BMC Cloud Lifecycle Management, although having potentially higher upfront costs, delivers strong ROI for enterprises needing comprehensive cloud management solutions that integrate with complex environments.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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