BMC TrueSight Operations Management and CA Unified Communications Monitor compete in enterprise management solutions. BMC TrueSight has an advantage in analytics and predictive alerts, while CA Unified Communications Monitor excels in network and communication monitoring.
Features: BMC TrueSight Operations Management provides predictive analytics, capacity planning, and workload automation, leveraging data-driven insights for operational intelligence. CA Unified Communications Monitor offers real-time monitoring and diagnostics for network communications, with visibility into call quality and network performance, emphasizing high service levels for communication infrastructure.
Room for Improvement: BMC TrueSight Operations Management could improve with a simpler deployment model, greater focus on network-centric insights, and more flexible scaling options. CA Unified Communications Monitor may enhance its offering by integrating predictive capabilities, expanding beyond network communications, and improving non-network related analytics.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management involves a complex deployment that needs careful planning and skilled resources, yet it provides effective customer support. CA Unified Communications Monitor offers easier deployment with a focus on communication networks, allowing quicker integration and specialized assistance for network-related deployments.
Pricing and ROI: BMC TrueSight Operations Management comes with significant initial setup costs but offers long-term ROI benefits with extensive functionality. CA Unified Communications Monitor presents a more competitive pricing structure, appealing with a quicker ROI through focused capabilities, especially for network-centric organizations.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.
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