BMC TrueSight Operations Management and Evanios compete in IT operations management. BMC holds an advantage due to its extensive feature set, while Evanios stands out for its seamless integration with existing platforms.
Features: BMC TrueSight Operations Management offers advanced analytics, automation tools, and enhanced workflow integration, suitable for large enterprises with complex systems. Evanios specializes in unifying incident data across systems, simplifying incident management, and enabling faster responses. Both products provide strong monitoring capabilities and flexible integration to meet business needs.
Room for Improvement: BMC could enhance its integrative approach to compete with simpler platforms like Evanios. Additionally, streamlining deployment processes and reducing initial setup complexity could increase adoption rates. Improving user interface intuitiveness would benefit users. Evanios might expand its feature set to match more comprehensive solutions like BMC. Enhancing large enterprise scalability and offering more customization options could broaden its appeal. Further refinement of its incident management could prove beneficial in diverse environments.
Ease of Deployment and Customer Service: BMC's deployment is extensive and requires substantial setup, but it benefits from high customization capacity. Its customer support is proactive and resourceful. Evanios offers quicker deployment with minimal disruption, thanks to its integrative nature, and provides straightforward customer support focused on efficient resolution times. While both have robust support structures, Evanios benefits from ease of integration and quicker setup.
Pricing and ROI: BMC TrueSight has a higher initial setup cost, justified by its extensive features and long-term savings from optimized operations. Evanios presents a competitive pricing model, attracting clients with lower initial costs and swift integration, leading to quicker ROI. BMC may offer long-term savings, but Evanios's cost-effectiveness and fast ROI appeal to businesses seeking immediate impact.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
A key component of the Event Management process is consolidation of events from across the enterprise. By consolidating disparate events into a single solution, they can be de-duplicated and correlated. For example, network failure events can be correlated with system failures, and then prioritized based on service impact.
Reduce the noise
Evanios Integrations allows filtering and processing close to the event source, keeping the weight off of the ServiceNow system for increased performance. Filters are easily configured. EVA, the Evanios consolidation point also has built in event flood control features, to protect against unexpected event storms which can quickly overload traditional integrations.
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