BMC TrueSight Operations Management and Goliath Performance Monitor are competitive products in the IT infrastructure monitoring space. Goliath Performance Monitor holds a distinct advantage with its innovative features despite BMC's appeal in pricing and support based on the results of the data comparisons.
Features: BMC TrueSight Operations Management excels with advanced analytics, automation capabilities, and a comprehensive approach to IT operations management. Goliath Performance Monitor stands out with its strong capabilities in end-user experience monitoring, predictive analytics, and specialized support for complex IT environments.
Room for Improvement: BMC TrueSight Operations Management can enhance its integration capabilities, streamline the user interface, and simplify troubleshooting processes. Goliath Performance Monitor could improve pricing transparency, expand third-party integration options, and offer more customizable reporting features.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management offers a flexible deployment model with strong integration capabilities and responsive customer support. Goliath Performance Monitor provides a straightforward deployment process with outstanding support, aiming to reduce time to value for organizations.
Pricing and ROI: BMC TrueSight Operations Management provides a competitive pricing structure with a long-term ROI focus, often involving higher initial costs but justified by its extensive features. Goliath Performance Monitor, while seeming more costly initially, demonstrates favorable ROI due to its efficiency in resolving performance issues promptly.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
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