We performed a comparison between BMC TrueSight Operations Management and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana is a flexible, open source solution that is highly valued for its user-friendly interface, customizable graphs, and accurate application metrics. It is also praised for its moderate pricing and a positive return on investment. While both BMC TrueSight Operations Management and Grafana have valuable features, Grafana's good integration and visually appealing graphs make it a popular choice and the preferred solution.
"I like the event management part."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"It is very helpful to be able to apply rule-based routing to alerts."
"It works irrespective of the operating system we’re running."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"It is a very stable product."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"It is easy to change and move virtual servers."
"What I found most valuable in Grafana is that it has a lot of integrations and features that I need for data processing and visualization."
"It is a stable solution."
"The most valuable aspect is customization. There are many customizations possible, so I like that."
"Grafana's best features are live monitoring and alerts."
"Collaboration: Shares data and dashboards across teams."
"It is a stable, reliable product."
"Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"The product must provide application or service monitoring features."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"The UI for the end users could be improved and more flexible than it is now."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"BMC's online documentation is often incorrect or incomplete."
"There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations."
"The security needs to be improved, such as the capacity to add permissions on dashboards."
"The solution has room for improvement with a better API to help automate the construction of the dashboards easier."
"It would be helpful if Grafana provided more information and training on how to use Prometheus."
"It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."
"There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
"Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."
"I had issues with the solution's configuration part."
More BMC TrueSight Operations Management Pricing and Cost Advice →
BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 49 reviews while Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews. BMC TrueSight Operations Management is rated 8.2, while Grafana is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Grafana writes "Agent-free with great dashboards and an active community". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability. See our BMC TrueSight Operations Management vs. Grafana report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.