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BMC TrueSight Operations Management vs InfluxDB comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
26th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Event Monitoring (2nd), Cloud Monitoring Software (20th), AIOps (8th)
InfluxDB
Ranking in IT Infrastructure Monitoring
46th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
9
Ranking in other categories
Non-Relational Databases (3rd), Open Source Databases (12th), Network Monitoring Software (53rd), NoSQL Databases (5th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.3% compared to the previous year. The mindshare of InfluxDB is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
PedroCampos - PeerSpot reviewer
A powerful, lightweight time series database with a simple query language and easy setup
Influx has TICK Stack, which contains multiple services and multiple products that work together. InfluxDB is just a time series database, and it works really well. I haven't yet had the time to look into the new stack based on Influx 2.0, but currently, as a time series database, InfluxDB is working the way it is supposed to work. In terms of features that I would like to see or have, in the community version, some features are not available. I would like to have clustering and authentication in the community version. I would also like to have high availability features, such as replication, active-active, etc. If they can put an extra plugin or service on top of it, it would be something interesting. I am not sure if they have high availability to make it data center-aware for clustering. For example, I am not sure whether you can have it at different locations with big clusters that are location-aware. Even in their documentation or presentation, they talk too little about high availability and extended clusters with different locations. They might already have it in the newer versions. We have Influx 1.8 in our production in the stage and internal workloads environments. The other products in their ecosystem, such as Chronograf, can be improved. Chronograf is a dashboarding or visualization layer product, and that, for sure, can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"It is a scalable solution."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The platform operates very quickly. It is easy to configure, connect, and query and integrates seamlessly with Grafana."
"The most valuable features of InfluxDB are the documentation and performance, and the good plugins metrics in the ecosystem."
"In our case, it started with a necessity to fill the gap that we had in monitoring. We had very reactive monitoring without trend analysis and without some advanced features. We were able to implement them by using a time series database. We are able to have all the data from applications, logs, and systems, and we can use a simple query language to correlate all the data and make things happen, especially with monitoring. We could more proactively monitor our systems and our players' trends."
"The solution is very powerful."
"The most valuable features are aggregating the data and integration with Graphana for monitoring."
"The user interface is well-designed and easy to use. It provides a clear overview of the data, making it simple to understand the information at hand."
"InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data from servers. It must be installed on Windows or Linux servers. During installation, ensure that the configuration file is correct to prevent issues. Once data is collected, it can be sent to InfluxDB. For visualization, you can use open-source tools like Grafana."
"The most valuable feature of the solution is we can use InfluxDB to integrate with and plug into any other tools."
 

Cons

"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"BMC's online documentation is often incorrect or incomplete."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The solution is a little obsolete."
"InfluxDB cannot be used for high-cardinality data. It's also difficult and time-consuming to write queries, and there are some issues with bulk API."
"The solution doesn't have much of a user interface."
"I've tried both on-premises and cloud-based deployments, and each has its limitations."
"The error logging capability can be improved because the logs are not very informative."
"In terms of features that I would like to see or have, in the community version, some features are not available. I would like to have clustering and authentication in the community version."
"The solution's UI can be more user-friendly."
"InfluxDB can improve by including new metrics on other technologies. They had some changes recently to pool data from endpoints but the functionality is not good enough in the industry."
"InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data collection for all KPIs. This happens because the agent stops working if there's an issue with any configuration part. To address this, it is essential to ensure that all configurations are part of the agent's EXE file when provided. This makes it easier to package the agent for server installation and ensures all KPIs are available from the server. Additionally, the agent cannot encrypt and decrypt passwords for authentication, which can be problematic when monitoring URLs or requiring authentication tokens. This requires additional scripting and can prolong service restart times."
 

Pricing and Cost Advice

"Other products are more expensive than BMC TrueSight."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"The solution is based on endpoints and knowledge models which can be costly."
"The tool is moderately expensive."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"We did a five-year, multimillion dollar deal."
"InfluxDB recently increased its price. It is very expensive now."
"InfluxDB is open-source, but there are additional costs for scaling."
"We are using the open-source version of InfluxDB."
"The tool is an open-source product."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
14%
Government
7%
Manufacturing Company
7%
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about InfluxDB?
InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data ...
What needs improvement with InfluxDB?
InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data coll...
What is your primary use case for InfluxDB?
I use the solution to store and manage data from various sensors in a production environment. I have developed a system where data from these sensors is communicated through an OPC UA receiver and ...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo
Find out what your peers are saying about BMC TrueSight Operations Management vs. InfluxDB and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.