We performed a comparison between BMC TrueSight Operations Management and InfoVista 5View NetFlow based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The Event Management is outstanding; still is the most interesting part of the product."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"InfoVista 5View NetFlow allows us to control the application layer and manage API connections, i.e. Facebook logins or whatever other third-party API services we require."
"The pricing could be better."
"BMC's online documentation is often incorrect or incomplete."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The solution could improve its price."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"A little bit better documentation on the details is needed because this subject is not easy sometimes to understand, which limits the capability of the software."
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BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 49 reviews while InfoVista 5View NetFlow is ranked 63rd in Application Performance Monitoring (APM) and Observability. BMC TrueSight Operations Management is rated 8.2, while InfoVista 5View NetFlow is rated 0.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of InfoVista 5View NetFlow writes "Great for service discovery and load balancing and enables us to monitor the traffic flow". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas InfoVista 5View NetFlow is most compared with Catchpoint.
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