BMC TrueSight Operations Management and Oracle Real User Experience Insight compete in the IT operations management category. BMC TrueSight is seen as more versatile, while Oracle is noted for detailed analytics capabilities.
What features are offered by BMC TrueSight Operations Management in comparison to Oracle Real User Experience Insight?BMC TrueSight Operations Management offers comprehensive monitoring capabilities, scalability, and broad infrastructure oversight. Oracle Real User Experience Insight provides detailed user journey analytics, real-time data tracking, and in-depth user experience analytics.
What areas of improvement can be found in BMC TrueSight Operations Management in comparison to Oracle Real User Experience Insight?BMC TrueSight Operations Management could improve integration with third-party tools, have a more intuitive setup process, and enhance its user interface. Oracle Real User Experience Insight can benefit from better reporting modules, improved customizability, and increased scalability options.
How is the ease of deployment and customer service of BMC TrueSight Operations Management in comparison to Oracle Real User Experience Insight?BMC TrueSight Operations Management has a complex deployment process that benefits from professional support, which is highly rated. Oracle Real User Experience Insight offers a more straightforward deployment process with effective customer service, but it's less applauded.
What setup costs and ROI can be seen with BMC TrueSight Operations Management in comparison to Oracle Real User Experience Insight?BMC TrueSight users report satisfaction with the pricing structure and perceive a good return on investment. Oracle Real User Experience Insight users see value but point out higher upfront costs. BMC TrueSight appears more cost-effective, while Oracle's higher price is justified by its specialized features.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.