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BMC TrueSight Orchestration vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC TrueSight Orchestration
Ranking in Process Automation
13th
Average Rating
8.0
Reviews Sentiment
7.8
Number of Reviews
9
Ranking in other categories
No ranking in other categories
IBM BPM
Ranking in Process Automation
5th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
109
Ranking in other categories
Business Process Management (BPM) (8th), Application Infrastructure (8th)
 

Mindshare comparison

As of November 2024, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 1.0%, up from 1.0% compared to the previous year. The mindshare of IBM BPM is 11.1%, down from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Ilhami Arikan - PeerSpot reviewer
An orchestration tool to automate the end-to-end process with a need to improve its user experience
In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.
Mohammed Almalki - PeerSpot reviewer
Offers good case management and its integration with process design but there's a learning curve
If you're already an IBM shop with the necessary skills and personnel, then I would recommend using it. However, it requires a yearly investment. So, if you're prepared for that, then go for it. New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve. Overall, I would rate the solution a seven out of ten. Two main reasons: the skillset required to manage it and its integration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the provisioning to be the most valuable."
"The initial setup is easy. The deployment was done in an hour."
"This solution is scalable."
"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"
"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"The product has a very good triggering mechanism."
"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."
"IBM BPM should become cloud-native. It should also add a cloud deployment feature."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"It excels at analytics. It provides visibility across all activities of a company's processes and performance."
"Its most valuable features are usability and integration with other IBM products."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
"It provides value and simplifies processes."
"Enabled us to convert most of the paper-based work into an automated workflow process, and some of them were converted into straight-through processing, with no human interaction involved whatsoever."
"This product does the job in terms of executing the workflow."
 

Cons

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"The solution is not user-friendly."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"I suggest establishing a developer forum for better communication and issue resolution. Also, the administration panel could be improved for task management."
"The user experience, while it has improved, should continue to improve."
"We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors."
"The business would like to use the product with a lot less IT and equipment involvement."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform.​"
"When you have to integrate files for enterprise applications."
"It needs more customization. We like to customize the screens to show more things related to our company."
"Consider an admin console during deployment. I would like to migrate single instances, not the whole bunch at once."
 

Pricing and Cost Advice

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
"There is a huge cost saving with BMC TrueSight compared to other solutions."
"Licensing is per lot, or per agent — one agent is one license."
"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
"The pricing is very high."
"IBM could improve the price. It is far too expensive."
"It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
"The solution is highly-priced."
"It has a low cost to implement. You'll get your money back in the same year that you complete the project."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"The solution might be expensive, but I can't give you a precise number. In the market here, I've seen two main products for BPM: IBM BPM and Camunda. Camunda is very popular and open-source, so there's no direct comparison."
"Starting out with Express can also help reduce the cost for adopting the product."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
21%
Manufacturing Company
8%
Energy/Utilities Company
6%
Financial Services Firm
31%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Orchestration?
The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...
What needs improvement with BMC TrueSight Orchestration?
We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.
What is your primary use case for BMC TrueSight Orchestration?
BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
 

Also Known As

TrueSight Orchestration, Atrium Orchestrator
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Learn More

 

Overview

 

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about BMC TrueSight Orchestration vs. IBM BPM and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.