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BMC TrueSight Orchestration vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC TrueSight Orchestration
Ranking in Process Automation
13th
Average Rating
8.0
Number of Reviews
9
Ranking in other categories
No ranking in other categories
IBM BPM
Ranking in Process Automation
5th
Average Rating
7.8
Number of Reviews
109
Ranking in other categories
Business Process Management (BPM) (8th), Application Infrastructure (8th)
 

Mindshare comparison

As of November 2024, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 1.0%, up from 1.0% compared to the previous year. The mindshare of IBM BPM is 11.1%, down from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Ilhami Arikan - PeerSpot reviewer
May 30, 2023
An orchestration tool to automate the end-to-end process with a need to improve its user experience
We are using it for orchestration purposes. While orchestration, what I need is that if you want to automate an end-to-end process, it may process lots of automation. For orchestration, we perform a server solution from platforms. We perform the post-provision activities by using orchestration…
Mohammed Almalki - PeerSpot reviewer
Feb 8, 2024
Offers good case management and its integration with process design but there's a learning curve
We mainly use it for human-centric operational processes (less than 20) The case management and its integration with process design are the only pros comparable to Komunda. There is room for improvement in terms of integrations. It is one of the biggest drawbacks. My organization has been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is scalable."
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"I find the provisioning to be the most valuable."
"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"
"The initial setup is easy. The deployment was done in an hour."
"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."
"The product has a very good triggering mechanism."
"The solution is more customizable than IBM FileNet."
"It is transparent to business users because it is mostly picture based modelling."
"Good user interface and good add option."
"It excels at analytics. It provides visibility across all activities of a company's processes and performance."
"Everything is coupled together and comes as one solution."
"It helps improve your process through continual measurement."
"The initial setup process is easy."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
 

Cons

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"The solution is not user-friendly."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial."
"Better integration with other products in the automation suite."
"If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."
"UI is an area with a shortcoming that needs improvement."
"I suggest establishing a developer forum for better communication and issue resolution. Also, the administration panel could be improved for task management."
"Importing and exporting between multiple environments is more difficult with other tools."
"Could increase vulnerability and security patches to make it more robust."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
 

Pricing and Cost Advice

"There is a huge cost saving with BMC TrueSight compared to other solutions."
"Licensing is per lot, or per agent — one agent is one license."
"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
"When considering the features of the solution the price is expensive compared to competitors."
"The solution might be expensive, but I can't give you a precise number. In the market here, I've seen two main products for BPM: IBM BPM and Camunda. Camunda is very popular and open-source, so there's no direct comparison."
"It gives us a good return on investment."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"It has a low cost to implement. You'll get your money back in the same year that you complete the project."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"The solution is expensive since it is an enterprise application."
"It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
19%
Manufacturing Company
7%
Insurance Company
6%
Financial Services Firm
31%
Computer Software Company
13%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Orchestration?
The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...
What needs improvement with BMC TrueSight Orchestration?
We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.
What is your primary use case for BMC TrueSight Orchestration?
BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
 

Also Known As

TrueSight Orchestration, Atrium Orchestrator
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Learn More

 

Overview

 

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about BMC TrueSight Orchestration vs. IBM BPM and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.