Try our new research platform with insights from 80,000+ expert users

CA Process Automation vs OpenText Operations Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
CA Process Automation is praised for its exceptional technical support, reliable service, and efficient handling of customer needs.
Sentiment score
6.1
OpenText Operations Orchestration's customer and technical support can be inconsistent, with users experiencing varying levels of service quality.
 

Room For Improvement

Sentiment score
5.2
CA Process Automation requires better reporting, scripting, JavaScript support, BPM tool integration, error handling, documentation, and Python API support.
Sentiment score
4.8
OpenText Operations Orchestration needs better integration, scalability, a modern interface, cloud options, open-source support, and pre-built workflows.
 

Scalability Issues

Sentiment score
7.9
CA Process Automation is scalable with built-in load balancing and alternatives, though limited by Java, satisfying user needs.
Sentiment score
7.4
OpenText Operations Orchestration is praised for scalability, handling large architectures seamlessly, and supporting diverse, extensive server networks without downtime.
 

Stability Issues

Sentiment score
7.5
CA Process Automation is stable and scalable, but may require database reconfiguration and restarts for optimal performance.
Sentiment score
7.0
OpenText Operations Orchestration's stability has improved, achieving over 90% success despite minor customization and event remediation challenges.
 

Valuable Features

Sentiment score
8.3
CA Process Automation enhances workflow efficiency with user-friendly interfaces, scalability, integration, and diverse technology support for seamless connectivity.
Sentiment score
8.4
OpenText Operations Orchestration streamlines automation with easy integration, centralized management, and flexible features, reducing deployment time significantly.
 

Setup Cost

No sentiment score available
Sentiment score
6.7
OpenText Operations Orchestration is seen as costly but offers significant value through cost and time-saving automation capabilities.
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
35th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
OpenText Operations Orchest...
Ranking in Process Automation
20th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (22nd)
 

Mindshare comparison

As of December 2024, in the Process Automation category, the mindshare of CA Process Automation is 0.3%, up from 0.3% compared to the previous year. The mindshare of OpenText Operations Orchestration is 0.9%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

it_user464568 - PeerSpot reviewer
Provides the ability to import objects as new versions of existing objects and to make the prior version the current version.
CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing. As an example, swim lanes within a process provide an excellent means of organizing operators within a process, but they can introduce substantial performance issues. As another example, it’s better to perform verbose JavaScript execution within a Run JavaScript operator instead of within another operator’s pre- or post-execution script. As yet another example, it’s better to hard-code variables within the process dataset as opposed to creating the variables at run-time. The biggest issue for me is its lack of support for current JavaScript methods and functions, which makes scripts unnecessarily longer than they need to be. It seemed I could only rely on the methods and functions available in ECMA 1 (which was released in 1997), but that wasn’t a deal-breaker and the product is capable of extending its capabilities through the inclusion of other code libraries.
Ahmed Salman - PeerSpot reviewer
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
823,795 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
30%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
 

Also Known As

CA IT Process Automation Manager
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Learn More

 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Find out what your peers are saying about CA Process Automation vs. OpenText Operations Orchestration and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.