CA Unified Communications Monitor vs Dell CloudIQ comparison

Broadcom and Dell Technologies are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #71, while Dell Technologies is ranked #30 with an average rating of 8.8. Broadcom holds a 0.1% mindshare in IM, compared to Dell Technologies’s 1.0% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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118 Comparison Views

50% willing to recommend

Dell CloudIQ

Read 9 Dell CloudIQ reviews

1,624 Views
1,076 Comparison Views

90% willing to recommend

CA Unified Communications M...

Dell CloudIQ

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Executive SummaryUpdated on Oct 9, 2024

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CA Unified Communications Monitor and Dell CloudIQ are competing products in the monitoring and analytics category. Dell CloudIQ is seen as superior due to its advanced features and value for the price based on user reviews.

Features: CA Unified Communications Monitor offers comprehensive insights into performance metrics specific to communication networks. It includes advanced analytics tools tailored for unified communications, detailed reporting functions, and robust network monitoring capabilities. Dell CloudIQ provides cloud-based analytics with predictive insights, allowing proactive management. It supports a wide variety of devices, offers real-time resource optimization, and enhances overall system efficiency.

Room for Improvement: CA Unified Communications Monitor could improve by expanding its analytics capabilities, offering more tailored solutions, and increasing integration flexibility. Dell CloudIQ might benefit from offering cost-effective pricing models, enhancing user interface customization, and expanding its support for niche industries.

Ease of Deployment and Customer Service: Dell CloudIQ offers swift cloud-based deployment and robust customer service, appealing for minimal setup complexity. CA Unified Communications Monitor provides an on-premise deployment option requiring setup effort, supported by detailed service documentation.

Pricing and ROI: CA Unified Communications Monitor is known for competitive pricing, offering a steady ROI through streamlined monitoring. Dell CloudIQ, with a higher initial cost, ensures long-term ROI through enhanced resource optimization and predictive management.

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To learn more, read our detailed CA Unified Communications Monitor vs. Dell CloudIQ Report (Updated: April 2025).

Buyer's Guide

CA Unified Communications Monitor vs. Dell CloudIQ

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in IT Infrastructure Monitoring

71st

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th), Network Monitoring Software (102nd)

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

30th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.1%, down from 0.1% compared to the previous year. The mindshare of Dell CloudIQ is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

Read full review

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"The tool for forecasting capacity is valuable."

"It's convenient because you can access it from a mobile device without needing a laptop."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"The dashboard is clear and user-friendly."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"The dashboard is clear and user-friendly."

"I rate CloudIQ a ten out of ten."

More Dell CloudIQ pros

Cons

"All the features and functions of the solution can be improved."

"The solution should have automatic baseline detection."

"The reporting capabilities of this solution could be improved."

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

"Doesn't do well in terms of integrating with technologies other than Dell."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"It can improve the reporting facility to create custom reports or dashboards."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"The process of upgrading could be streamlined."

More Dell CloudIQ cons

Pricing and Cost Advice

Information not available

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

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847,646 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Manufacturing Company

16%

Computer Software Company

16%

Financial Services Firm

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

See all answers

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

See all answers

Comparisons

No data available

Cisco Intersight vs Dell CloudIQ

Compared 23% of the time

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Compared 23% of the time

Datadog vs Dell CloudIQ

Compared 9% of the time

OpsRamp vs Dell CloudIQ

Compared 7% of the time

NetApp Cloud Insights vs Dell CloudIQ

Compared 7% of the time

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IT Infrastructure Monitoring

March 2025

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Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

Sample Customers

BBVA Compass

North Carolina State University

Buyer's Guide

CA Unified Communications Monitor vs. Dell CloudIQ

April 2025

Free Report: CA Unified Communications Monitor vs. Dell CloudIQ

Find out what your peers are saying about CA Unified Communications Monitor vs. Dell CloudIQ and other solutions. Updated: April 2025.

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