Carbonite Server vs NetApp SnapCenter comparison

OpenText and NetApp are both solutions in the Backup and Recovery category. OpenText is ranked #31 with an average rating of 9.0, while NetApp is ranked #51 with an average rating of 7.7. OpenText holds a 0.6% mindshare in BRS, compared to NetApp’s 0.6% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,029 Views
857 Comparison Views

100% willing to recommend

NetApp SnapCenter

Read 27 NetApp SnapCenter reviews

1,230 Views
801 Comparison Views

100% willing to recommend

Carbonite Server

NetApp SnapCenter

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Carbonite Server and NetApp SnapCenter are two leading solutions in data protection and management. Although each has its strengths, NetApp SnapCenter appears to have an edge due to its extensive features and overall perceived value.

Features:Carbonite Server is known for reliable backup, recovery services, and simplicity. NetApp SnapCenter excels in integration with various applications, streamlined management capabilities, and advanced features for complex environments.

Room for Improvement:Carbonite Server shows the need for better scalability, more intuitive error reporting, and foundational updates. NetApp SnapCenter requires enhanced reporting functionalities, faster resolution of technical issues, and is noted for its potential growth areas even with its comprehensive features.

Ease of Deployment and Customer Service:Carbonite Server receives positive feedback for deployment simplicity but mixed reviews on customer service responsiveness. NetApp SnapCenter is praised for deployment flexibility, comprehensive support services, and reliable customer service, making it more preferred among users.

Pricing and ROI:Carbonite Server is viewed as a cost-effective solution with reasonable setup costs but has varied user experiences regarding ROI. NetApp SnapCenter, while more expensive, offers better long-term value and higher ROI, providing a justified investment for businesses seeking extensive data management capabilities.

To learn more, read our detailed Carbonite Server vs. NetApp SnapCenter Report (Updated: April 2025).

Buyer's Guide

Carbonite Server vs. NetApp SnapCenter

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

31st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (21st)

NetApp SnapCenter

Ranking in Backup and Recovery

51st

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.6%, up from 0.6% compared to the previous year. The mindshare of NetApp SnapCenter is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Mir Gulzar Ahmed

IT Manager at Synergy Computers

Integrates well with various applications , provides a cloning feature for creating snapshots or clones of volume and a centralized command

It is basically centralized command control software. When the users visualize the workflow of the backup, the management and the customer storage administrator know the ins and outs of the backup and recovery. They can make the strategy for their backup and recovery and the certainty of their backups and restore. Strategic planning: Also, it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery. With the CLI or native way, without any UI or management tool, you might not be able to create any strategy at all. This is especially important when you have multiple storage systems inside your data center or organization. You need a tool that connects and visualizes the workflow of the backup and recovery from all the storage systems and NetApp storage systems installed within the organization. It is very important when you have multiple storage systems, and you need to manage your backup and recovery workflow. Ease of Management: Unlike other storage vendors, NetApp has its own product called SnapCenter. Other vendors need to acquire third-party software or integrate with other software to manage storage systems. NetApp has its own solution, which is SnapCenter. NetApp's SnapCenter gels well with their storage systems and products. Ease of management is already there. It's a fine software with easy installation, management, and understanding. It's not a complicated software to understand.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is a free engine to help work with the container."

"Technical support handled all our issues quickly and effectively."

"Easy verification of things is the most valuable feature."

"The efficiency and convenience are excellent."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"I find the BMR/image and the recovery pieces are valuable."

"It seems reliable and easy to use."

"The solution is very stable."

More Carbonite Server pros

"The product’s most valuable feature is cloning."

"The backup features are the most valuable because they allow the DBAs to replace SnapManager for Oracle (SMO), which is going away, and to do cloning as well. We can also clone to different servers and have the actual backup clone mounted on different servers. And we can split easily too."

"You can quickly deploy new virtual environments. It provides efficient and easy-to-use data protection. If a file goes missing or corruption occurs, you can restore it swiftly using the snap restore feature, allowing you to return to work almost immediately."

"It has very fast backup and can handle a huge amount of data. It also enables really fast recovery."

"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."

"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."

"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."

"The initial setup was straightforward."

More NetApp SnapCenter pros

Cons

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The Hyper-V backup has room for improvement."

"In the next release I would like to see an improvement in the auto failover option."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The stability has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"SnapCenter could improve its integration with other backup solutions, such as Veeam."

"Some of the minor functionalities from SnapManager did not transfer over to SnapCenter. These should be added in future releases."

"It needs to support vSphere 6.7."

"The compatibility with other manufacturers, like Oracle and Hyper-V, could be improved. I would like to see it be more compatible with other software."

"I want to see a few more features add that will help our team in managing solution better."

"There is one area that needs improvement and that's in the alerting. When you set up your SMTP alerts, it only has - and I don't understand why - the ability to send an anonymous SMTP. It doesn't do basic authentication, which frustrated me for a while until I figured out that I'm not missing something. It's just not there."

"The Dashboard view needs to be more compressed with better ease of access and drill-down features. They should also reinstate Linux filesystem backups of storage volumes (which existed in the prior version)."

"Since the solution's initial setup is complex, it should make training documents available in the public space."

More NetApp SnapCenter cons

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"Its price is reasonable."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"The license for SnapCenter was included with the storage array."

"We have a site license, so it comes with the product."

"It's free. The license is included with other NetApp products."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"The product is inexpensive."

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Top Industries

By visitors reading reviews

Computer Software Company

24%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Manufacturing Company

21%

Computer Software Company

14%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

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What is your experience regarding pricing and costs for Carbonite Server?

The pricing is quite reasonable. I'd rate the affordability nine out of ten.

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What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

See all answers

What do you like most about NetApp SnapCenter?

Most banks and financial institutions use the solution.

See all answers

What is your experience regarding pricing and costs for NetApp SnapCenter?

If you have a license, you don't need to buy anything extra. If you have multiple storage systems and want to manage them with a central tool, you are covered.

See all answers

What needs improvement with NetApp SnapCenter?

There is always a chance for improvement. One thing that might be improved is the ease of management. It might be made a little less complicated.

See all answers

Comparisons

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Commvault Cloud vs Carbonite Server

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SugarSync vs Carbonite Server

Compared 9% of the time

Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 9% of the time

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Compared 27% of the time

Commvault Cloud vs NetApp SnapCenter

Compared 18% of the time

Veeam Data Platform vs NetApp SnapCenter

Compared 16% of the time

Cohesity DataProtect vs NetApp SnapCenter

Compared 9% of the time

Veritas NetBackup vs NetApp SnapCenter

Compared 7% of the time

More NetApp SnapCenter Competitors

Product Reports

Buyer's Guide

Cloud Backup

April 2025

Download Carbonite Server product report

Buyer's Guide

NetApp SnapCenter

March 2025

Download NetApp SnapCenter product report

Also Known As

Carbonite Recover Backup

SnapCenter

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Sample Customers

INLINE Commercial Construction, Hamilton County

All for One Steeb AG, Accenture

Buyer's Guide

Carbonite Server vs. NetApp SnapCenter

April 2025

Free Report: Carbonite Server vs. NetApp SnapCenter

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