Carbonite Server vs Quorum OnQ comparison

"Technical support handled all our issues quickly and effectively."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The efficiency and convenience are excellent."

"It does not slow down your computer or use a lot of resources as it works."

"Easy verification of things is the most valuable feature."

"It seems reliable and easy to use."

"The solution is very stable."

"The solution is a free engine to help work with the container."

"The most valuable feature of Quorum OnQ is quick recovery."

"The most valuable feature of this solution is its ease of use."

"Quorum OnQ has a good ransomware protection feature, and customer service and support were very good."

"It is a very scalable solution."

"Being able to spin up a machine in a sandbox is amazing because it allows us to test things that we otherwise would not be able to do."

"Quorum OnQ provides an elevated ability to filter on everything from people's location to age to their voting history."

"I like this product because it is easy to use."

"It is a stable solution."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"The Hyper-V backup has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"They do not yet have USB recovery but they are adding it in coming releases."

"There was a situation I faced in the past when I contacted the tool's support team, and it took them a while to respond."

"I don't love the scheduler, as I think that interface could use an overhaul."

"I paid for subscription of Firewall. I paid for subscription of endpoint protection. Thet should introduce single subscription for all services."

"I would like to see iSCSI support added so that NAS storage servers could be protected. We heavily utilize NAS storage and the risk there is minimal backup options. Currently, we are backing up NAS to NAS which is costly and slow. Being able to integrate NAS server backup would be the last item on my Quorum bucket list."

"They have radio buttons that allow multiselection, which is not intuitive."

"The price is high and could be more competitive."

"There seems to be a lack of technicians. Sometimes they are very busy and I don't hear back for a day or two. The technicians they have are great. They are fantastic, but it seems difficult, at times, to get in contact with anyone."

"The user interface needs to be improved."

"The pricing is between $120 and $150 per year."

"Its price is reasonable."

"The solution is open source."

"We pay 9,000 dollars per year for our license."

"I am not sure how much it costs, but I know it's expensive."

"The cost is higher than other software and services, but it is an absolute must-have."

"When we first got the Quorum the licensing was different."

"The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support."

"The total for our current solution's licensing is about $14,000 for 12 servers for three years."

"The solution’s pricing is economical."

"We have never questioned whether it is worth it because it so obviously is a great value."

"The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more."