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Catchpoint vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Catchpoint
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (42nd), Network Monitoring Software (54th), Cloud Monitoring Software (32nd), Digital Experience Monitoring (DEM) (8th)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
301
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. Catchpoint is designed for Digital Experience Monitoring (DEM) and holds a mindshare of 0.7%, down 1.0% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 11.2% mindshare, down 15.0% since last year.
Digital Experience Monitoring (DEM)
Security Information and Event Management (SIEM)
 

Featured Reviews

Carl Funk - PeerSpot reviewer
The UI is well designed, so it's easy to get the visibility you want.
There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.
Avinash Gopu. - PeerSpot reviewer
Offers good visibility into multiple environments, significantly reduces our alert volume, and speeds up our security investigations
There are limitations with Splunk not detecting all user activity, especially on mainframes and network devices. This is because Splunk relies on agents, which cannot access certain workstations. In these cases, we have to rely on application data. For example, with mainframes, manual reports are generated and sent to Splunk, limiting visibility to what's manually reported. This lack of automation for specific platforms needs improvement from Splunk. Additionally, API access is limited for other applications that rely on API calls and requests. This requires heavy customization on Splunk's end. These are the main challenges we've encountered. Monitoring multiple cloud platforms, like Azure, GCP, and AWS, with Splunk Enterprise Security presents some challenges. While Splunk provides different connectors for each provider, consolidating data from two domains across distinct cloud environments can be complex. However, leveraging pre-built templates and Splunk's data collation capabilities can help overcome these hurdles. Despite initial difficulties, I believe Splunk can effectively address this task, earning it an eight out of ten rating for its multi-cloud monitoring capabilities. While Splunk Enterprise Security offers insider threat detection capabilities, its effectiveness could be enhanced by integrating with additional tools, such as endpoint security solutions. This integrated approach is particularly crucial for financial institutions, which often require dedicated endpoint security teams. While using multiple tools is valuable, further improvements within Splunk itself are also necessary. Considering both external integration and internal development, I would rate its current insider threat detection capabilities as three out of ten. Threat detection is where Splunk falls behind. While it offers tools, other use cases require additional work. PAM is an enterprise tool that centralizes information about users, servers, and everything else. It needs real-time monitoring, which I haven't seen in any of the companies I've worked for. They only rely on Splunk for alerting, but real-time monitoring should be handled by the endpoint security team's tools. This means there's no detection or analysis at the machine or endpoint level. Additionally, threat analysis reporting is also absent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The solution offers three different ways of slicing data to look for abnormalities."
"Catchpoint provides a great amount of information."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"It helped us consolidate all our solutions into an easy tool to use for various employees."
"The solution is very fast and succinct."
"The security part is useful as it helps secure the entire environment."
"The log aggregation is great."
"Splunk Enterprise Security quickly gives us a view of an endpoint or a user or identity. If I want to look for an identity or an asset, I just quickly go into Splunk Enterprise Security. I know where to go and get a quick analysis for a respective object."
"We can easily configure things as required in relation to our use cases."
"Its usability is the best part. It is easy for our developers to use if they want to search their logs, etc."
"Splunk is a user-friendly solution."
 

Cons

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"Catchpoint can be improved by focusing solely on network monitoring."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"The old user version was better, it was more user-friendly."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"The GUI can be improved to include some of the capabilities that other BI solutions have."
"I think the machine learning should be emphasized. Now, it's really important to analyze Big Data, data mining. A SIEM solution, like Splunk, needs an improved data mining solution, artificial intelligence."
"Due to its high licensing cost, Splunk is out of reach for many organizations."
"It would be good if the solution had some kind of copilot to automate or help write correlation searches."
"Over time I will have more requirements and I can foresee the solution could improve the search algorithm to run and output the data faster."
"The CIM model is the method Splunk uses to normalize data and categorize its important parts, but it is quite complex."
"Splunk's reporting functionality would benefit from enhanced customization capabilities, allowing users to tailor reports to their specific needs for better data visualization and analysis."
"Splunk Enterprise Security is complicated in terms of developing specific cybersecurity use cases."
 

Pricing and Cost Advice

"The solution's pricing is comparable to the last tool we were using."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The solution's pricing varies based on services and licensing models."
"In terms of licensing fees, I believe they were slightly higher."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"Splunk can be an expensive solution. It all depends on how we configure the alerts and the events from the endpoints. You can save some money if you do that correctly. If not, it becomes an expensive solution."
"It can be expensive, especially the licensing costs. However, there is added value in what it can do, not just log aggregation."
"I am not personally involved with the pricing of the solution."
"You will eat up whatever you purchase quickly. The level of insights that Splunk empowers is addictive."
"Splunk is really expensive."
"As a team, we prefer the old pricing model with a perpetual license. We are still evaluating the whole subscription-based model."
"The licensing is good, but the pricing absolutely needs some work. It is very high."
"Most people share the same thought that the ingestion rates can get pretty pricey. There is a lot of work we do to curate the data that we send to Splunk so that it is not too noisy or too expensive."
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Comparison Review

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We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Educational Organization
61%
Financial Services Firm
11%
Computer Software Company
6%
Retailer
3%
Financial Services Firm
15%
Computer Software Company
14%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
What needs improvement with Catchpoint?
The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats.
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

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Overview

 

Sample Customers

Information Not Available
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about Catchpoint vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
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