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Centreon vs DX Spectrum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Centreon offers cost-effective, seamless monitoring, reducing interventions and alerts while integrating with existing tools for enhanced productivity.
Sentiment score
7.1
Organizations experienced significant ROI with DX Spectrum, noting enhanced automation, cost savings, efficiency, and effective integration despite high costs.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
 

Customer Service

Sentiment score
7.1
Centreon's customer service is helpful and responsive, but users desire 24/7 support, flexible hours, and improved English proficiency.
Sentiment score
7.1
Customer service excels with high ratings, but technical support varies; Broadcom acquisition raised concerns over response times.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
Broadcom technical support is very good.
 

Scalability Issues

Sentiment score
7.0
Centreon offers scalable monitoring for thousands of devices, though challenges in data handling and system bottlenecks may arise.
Sentiment score
8.1
DX Spectrum is highly adaptable and scalable, effectively supporting growth in diverse environments from small businesses to large corporations.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
 

Stability Issues

Sentiment score
7.5
Centreon is stable and reliable, with efficient support, but experiences occasional bugs and issues with updates and alerts.
Sentiment score
7.3
DX Spectrum is praised for its stability and reliability, with minor issues usually due to incorrect configurations or updates.
Centreon is a much more straightforward and stable tool compared to Icinga.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
 

Room For Improvement

Centreon needs improved customization, better UI, enhanced monitoring, more integrations, automation, and comprehensive documentation for optimal functionality.
DX Spectrum users seek a modern interface, enhanced integration, simplified processes, better analytics, and improved support for device certification.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
Currently, they appear as pop-up messages, but I would prefer having alarm messages shown as a scrolling bar at the taskbar for easier visibility.
The event management should have more deduplication and alert correlation and check the bidirectional communication with ServiceNow.
 

Setup Cost

Centreon offers a budget-friendly open-source version, while the Enterprise version may cost more for advanced features.
DX Spectrum's pricing favors large enterprises, offering flexible but complex licensing, with high costs impacting smaller businesses.
Centreon's pricing is not very expensive.
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds.
 

Valuable Features

Centreon offers scalable device monitoring, customizable plugins, unified views, efficient alerts, and advanced reporting on a centralized platform.
DX Spectrum offers comprehensive network monitoring, fault management, scalability, and seamless integration, ideal for managing extensive IT infrastructures.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
The interface has the needed configuration for visualization, and it's effective in providing a complete diagram of network links and connections across various stations globally.
DX Spectrum uses an SNMP Trap to accept all the details, especially for device monitoring of faulty devices, allowing me to use Spectrum effectively.
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
20th
Ranking in IT Infrastructure Monitoring
17th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
Cloud Monitoring Software (16th)
DX Spectrum
Ranking in Network Monitoring Software
22nd
Ranking in IT Infrastructure Monitoring
21st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Network Management Applications (7th), Network Troubleshooting (6th), DX NetOps (1st)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Centreon is 2.5%, down from 3.1% compared to the previous year. The mindshare of DX Spectrum is 0.9%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Caulson Chua - PeerSpot reviewer
With fewer staff resources, we can identify and address issues before the system goes down
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime. The dashboard is user-friendly, and the solution provides good reporting and visibility. The layout is straightforward. You can click on the drop-down list to select the server you want. The anomaly detection feature helped us reduce our average resolution time by 30 minutes to an hour.
Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Good for monitoring, covers networks well
If you are looking for the right monitoring tool, Spectrum is one of the best solutions. It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically. The configuration manager is great as well.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
11%
Government
10%
Comms Service Provider
7%
Financial Services Firm
20%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Centreon?
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and av...
What needs improvement with Centreon?
The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegr...
What do you like most about DX Spectrum?
The solution's most valuable features are its integration with Broadcom tools and scalability.
What is your experience regarding pricing and costs for DX Spectrum?
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds. The high price has caused us to lose many deals.
What needs improvement with DX Spectrum?
I would like to see improvements in making the interface more user-friendly. Many people find it not simple to use. One of the common customer complaints is about the alarm notifications. Currently...
 

Comparisons

 

Also Known As

No data available
CA Spectrum
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Find out what your peers are saying about Centreon vs. DX Spectrum and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.