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Centreon vs Entuity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
23rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
IT Infrastructure Monitoring (21st), Cloud Monitoring Software (18th)
Entuity
Ranking in Network Monitoring Software
41st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of Centreon is 2.6%, down from 3.2% compared to the previous year. The mindshare of Entuity is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Caulson Chua - PeerSpot reviewer
With fewer staff resources, we can identify and address issues before the system goes down
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime. The dashboard is user-friendly, and the solution provides good reporting and visibility. The layout is straightforward. You can click on the drop-down list to select the server you want. The anomaly detection feature helped us reduce our average resolution time by 30 minutes to an hour.
Ahmed Salman - PeerSpot reviewer
A good solution for network monitoring and support management, but there is no centralized database
There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can't point to one valuable feature. All of Centreon is good."
"Predetermined templates allow for simple and fast service monitoring configuration."
"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."
"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."
"What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other."
"The setup was very simple and took about an hour."
"The initial setup of Entuity is easy and the full process took approximately 30 minutes."
"I particularly like the theme and the dashboard that they have brought in this version. In the previous version, there was only a simple screen. There wasn't any dashboard. It was a simple view, but now, they have brought in a dashboard that gives the fields for the ops as well. They can get the data they want to see in a single place."
"One of the most valuable features of Entuity is the user interface."
"The most valuable feature of Entuity is network mapping and information. When clicking on a particular location it can automatically survey the connectivity diagram for us. We can arrange this icon in any kind of formats, such as ring or mesh. The networking mapping can show the components and interconnectivity with the help of IP addresses and NetFlow."
"We find the SurePath component of this solution to be very valuable, as it gives us the path to whatever we are configuring."
"This is a product that is easy to deploy and maintain with a positive end-user experience."
"Entuity's best feature is its ability to monitor a large number of devices."
 

Cons

"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."
"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"It should support IPAM or IP Address Management. When it comes to the network, IP Address Management is a feature for which we have to use a different solution. When we are managing networks, if IPAM also becomes a part of this, we do not have to look for a separate solution."
"We would like the backup element of this solution to be improved as, at present, it is very limited and does not have much scope for customization."
"Entuity can improve the fetching of device configuration. The solution uses scripts and I could not understand them or find any recourses on the internet to learn about the language that is used in the script. It could be more user-friendly and the device configuration management could be enhanced."
"The configuration of the logging could be improved because if someone deleted any note or inventory, or some change to the inventory, we are not able to identify which user or which administrator modifies these details. For example, there should be read-only locks on maps to prevent their deletion. This way people can only read and cannot delete that particular map."
"Entuity can expand its coverage on monitoring VoIP solutions a little bit more."
"Entuity could improve by having more integration because now network management is not a standalone solution. You have to integrate it with your network, applications, and everything else. We have to collect that information from those solutions or relevant managers. Additionally, the SLA dashboard should be improved."
"Entuity currently has APIs, but they are not straightforward. They are not flexible if an external system wants to communicate with Entuity or create an integration that is not available out of the box. Its APIs can be flexible so that they can be utilized for external integrations that are not available out of the box."
"A typical user might want to see even more depth to the standard reporting and ease of integration."
 

Pricing and Cost Advice

"The pricing works out well for us, given our environment and where we are."
"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."
"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."
"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Entuity is not an expensive solution."
"We have 400 licenses and we are only using 150 licenses."
"It varies and depends on the quantity. It's worth the cost."
"It can be comparatively expensive but that is because it is comprehensive."
"Entuity's licensing is very highly-priced."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
11%
Government
10%
Comms Service Provider
7%
Computer Software Company
12%
Financial Services Firm
9%
University
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Centreon?
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and av...
What needs improvement with Centreon?
The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegr...
What do you like most about Entuity?
Event management and the geographical Google API-based network topology are the most valuable features of Entuity.
What is your experience regarding pricing and costs for Entuity?
We work with other solutions. We have a very good relationship with Entuity Commercial. You can negotiate discounts and provide better proposals to our customers. The pricing is very competitive. T...
What needs improvement with Entuity?
Entuity could integrate with other solutions and collect more information from IoT devices.
 

Comparisons

 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car
Find out what your peers are saying about Centreon vs. Entuity and other solutions. Updated: March 2025.
842,690 professionals have used our research since 2012.