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Centreon vs Fortinet FortiSIEM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Centreon enhances ROI through efficient monitoring, quick issue resolution, cost savings, and minimal impact during outages.
Sentiment score
5.1
Fortinet FortiSIEM delivers security improvements and customer satisfaction, leading to positive financial outcomes despite no explicit ROI measurement.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
Network Engineer at a manufacturing company with 10,001+ employees
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
System Administrator at a manufacturing company with 10,001+ employees
The platform has resulted in time saved and reduces mean time to response, making it a great platform.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Customer Service

Sentiment score
7.1
Centreon's customer service is responsive and knowledgeable, though availability limitations and support level improvements are needed.
Sentiment score
7.7
Fortinet FortiSIEM's customer service is seen as professional but has mixed reviews on response times and support accessibility.
We do not have direct access to Centreon's technical support.
Network Engineer at a manufacturing company with 10,001+ employees
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
System Administrator at a manufacturing company with 10,001+ employees
Technical support from Centreon responds within 24 hours and resolves issues quickly.
Monitoring and Operations Pilot at Egis S.A.
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
IT Solutions Product Manager at a computer software company with 11-50 employees
There is a knowledgeable, though small, team of support engineers around the world.
Network Engineer at Laminar Communications Pty Ltd
The customer support for Fortinet FortiSIEM is excellent.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Scalability Issues

Sentiment score
7.0
Centreon is valued for flexibility and scalability, though improvements in data management and alert scaling are recommended.
Sentiment score
7.6
Fortinet FortiSIEM scales well, accommodating different business sizes but faces challenges with licensing, architecture, and configuration complexities.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
Network Engineer at a manufacturing company with 10,001+ employees
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
Monitoring and Operations Pilot at Egis S.A.
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
IT Solutions Product Manager at a computer software company with 11-50 employees
Fortinet FortiSIEM is highly scalable.
Network Engineer at Laminar Communications Pty Ltd
Fortinet FortiSIEM's scalability is excellent, and it is also easy to configure, maintain, and operate.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Stability Issues

Sentiment score
7.5
Centreon is stable and reliable, though stability may vary; support resolves issues swiftly, especially with the latest versions.
Sentiment score
6.2
Fortinet FortiSIEM is reliable and stable, handling updates well, with users rating its performance highly despite occasional bugs.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Network Engineer at a manufacturing company with 10,001+ employees
Centreon is a much more straightforward and stable tool compared to Icinga.
System Administrator at a manufacturing company with 10,001+ employees
It stabilizes itself in an appropriate time, so its uptime is good.
IT Solutions Product Manager at a computer software company with 11-50 employees
These issues may cause unusual errors and user interface issues.
Network Engineer at Laminar Communications Pty Ltd
Some stability issues occur, but Fortinet's technical support team provides assistance.
Network Engineer at Ogma Consulting
 

Room For Improvement

Centreon users seek improved customization, monitoring, UI, documentation, integration, mobile features, auto-remediation, multilingual support, and notifications.
Fortinet FortiSIEM needs improvements in integration, user interface, support, cost, and features like AI and automated responses.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Monitoring and Operations Pilot at Egis S.A.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
Network Engineer at a manufacturing company with 10,001+ employees
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
System Administrator at a manufacturing company with 10,001+ employees
Recently, they revised it to a subscription-based, all-inclusive license.
IT Solutions Product Manager at a computer software company with 11-50 employees
The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products.
Network Engineer at Laminar Communications Pty Ltd
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
Network Engineer at Ogma Consulting
 

Setup Cost

Centreon provides an open-source solution for SMEs but has a complex pricing model for enterprises needing premium features.
Fortinet FortiSIEM provides flexible pricing that can be cost-effective, but costs may increase with additional modules and scalability.
Centreon's pricing is not very expensive.
Monitoring and Operations Pilot at Egis S.A.
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
Network Engineer at Laminar Communications Pty Ltd
Windows agent licenses cost around 3,000 Rupees per device per year.
Network Engineer at Ogma Consulting
The revised model is subscription-based and more flexible.
IT Solutions Product Manager at a computer software company with 11-50 employees
 

Valuable Features

Centreon offers unlimited monitoring, enhanced visualization, and customizable features for efficient oversight with extensive device compatibility and anomaly detection.
Fortinet FortiSIEM provides automation, analytics, and integration with a user-friendly interface for efficient threat detection and network monitoring.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
System Administrator at a manufacturing company with 10,001+ employees
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Monitoring and Operations Pilot at Egis S.A.
Centreon allows us to monitor all of our devices on one platform.
Network Engineer at a manufacturing company with 10,001+ employees
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
Network Engineer at Laminar Communications Pty Ltd
I find the real-time monitoring and correlation capabilities effective for security alerts.
Network Engineer at Ogma Consulting
Reliability and scalability have helped me in my work, especially because the license for Fortinet FortiSIEM is excellent from a cost perspective, and we can add more collectors as we expand.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Categories and Ranking

Centreon
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
Network Monitoring Software (17th), IT Infrastructure Monitoring (22nd), Cloud Monitoring Software (16th)
Fortinet FortiSIEM
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
76
Ranking in other categories
Security Information and Event Management (SIEM) (7th), AI Observability (5th)
 

Mindshare comparison

Centreon and Fortinet FortiSIEM aren’t in the same category and serve different purposes. Centreon is designed for IT Infrastructure Monitoring and holds a mindshare of 2.1%, down 2.9% compared to last year.
Fortinet FortiSIEM, on the other hand, focuses on Security Information and Event Management (SIEM), holds 2.8% mindshare, down 3.0% since last year.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Centreon2.1%
Zabbix8.2%
Datadog4.1%
Other85.6%
IT Infrastructure Monitoring
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiSIEM2.8%
Splunk Enterprise Security7.4%
Wazuh7.3%
Other82.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.
SY
Network Engineer at Ogma Consulting
Comprehensive monitoring boosts security, yet incident management features need expansion
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate software called FortiSOAR. Additionally, the search functionality in FortiAI should be improved to provide more precise results, making it easier for me to understand what actions need to be taken.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
9%
Financial Services Firm
8%
Comms Service Provider
7%
Computer Software Company
12%
Financial Services Firm
9%
Comms Service Provider
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise22
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
What do you like most about Fortinet FortiSIEM?
Fortinet FortiSIEM needs to provide better API integrations to users.
What is your experience regarding pricing and costs for Fortinet FortiSIEM?
My experience with pricing, setup cost, and licensing for Fortinet FortiSIEM is wonderful, as it offers an excellent license compared to other vendors.
What needs improvement with Fortinet FortiSIEM?
Fortinet FortiSIEM is great overall. Performance could be enhanced, but I do not wish to elaborate on needed improvements.
 

Also Known As

No data available
FortiSIEM, AccelOps
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
Find out what your peers are saying about Centreon vs. Fortinet FortiSIEM and other solutions. Updated: May 2020.
879,455 professionals have used our research since 2012.