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Check Point Remote Access VPN vs Microsoft Remote Desktop Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Microsoft Intune offers cost savings, enhanced productivity, and seamless integration, cutting expenses up to 60% with efficient management.
Sentiment score
6.8
Check Point Remote Access VPN boosts productivity, cuts costs, and ensures business continuity with rapid ROI during global remote work.
Sentiment score
6.5
Microsoft Remote Desktop Services allows efficient remote work with rapid deployment, offering great value despite perceived high costs.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
It reduces the dependency on being physically present in the office and enhances the overall user experience, saving time and maintaining security.
I have seen a return on investment with fewer employees needed and time saved.
It has reduced the number of support tickets related to remote access by about 30%, saving our IT team significant time.
 

Customer Service

Sentiment score
5.5
Microsoft Intune's technical support has mixed reviews, with praise for higher-level engineers but criticism for lower-level support.
Sentiment score
4.9
Check Point's customer service is praised for expertise and efficiency, though initial support may be slower for some users.
Sentiment score
5.1
Users find Remote Desktop Services user-friendly, often minimizing support needs, with Premier support and online communities offering effective solutions.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
They are really helpful, and whenever we face any technical or configuration issues, we reach out to them, and they help us resolve the issues as soon as possible.
Contacting the Technical Assistance Centers (TACs) initially can be difficult, but once I get in touch with the TAC team, it is easy to solve problems.
The customer support for Check Point Remote Access VPN has been very helpful and responsive whenever we needed assistance.
 

Scalability Issues

Sentiment score
6.7
Microsoft Intune offers scalable, cloud-based device management, integrating with systems like Office 365 for seamless enterprise flexibility and performance.
Sentiment score
7.2
Check Point Remote Access VPN is highly adaptable and scalable, supporting user growth with ease and secure connections.
Sentiment score
7.1
Microsoft Remote Desktop Services scales well for most organizations, though some experience bandwidth issues or prefer alternatives.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
I don't see that we can hit any kind of roof in our organization.
The scalability of Check Point Remote Access VPN is good as it supports a large number of remote users simultaneously.
Our organization finds Check Point Remote Access VPN handles increased numbers of remote users smoothly without performance issues.
My impression is that most of the solutions, especially today, make sense for large corporations with 2000 seats or more.
 

Stability Issues

Sentiment score
6.6
Microsoft Intune is stable and reliable, with minor sync delays, benefiting from a cloud-based infrastructure for improved performance.
Sentiment score
7.5
Check Point Remote Access VPN is stable, resolves issues via updates, and performs optimally with regular maintenance. Ratings: 7-9/10.
Sentiment score
7.8
Microsoft Remote Desktop Services is praised for stability, reliability, and consistent performance, although occasional disconnections can occur.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
Microsoft Intune has been very stable.
Otherwise, the experience and stability are outstanding.
Check Point Remote Access VPN is very stable.
 

Room For Improvement

Microsoft Intune needs improved reporting, faster policy deployment, automation, enhanced integration, and better support for BYOD and non-Microsoft systems.
Check Point Remote Access VPN needs UI, setup, and integration improvements, plus enhanced performance, scalability, and documentation.
Microsoft Remote Desktop Services faces challenges with security, integration, performance, user interface, and cross-platform support, requiring updates and improvements.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
The response time is much worse, with the first layer of support lacking sufficient knowledge on how to troubleshoot issues.
Optimizing handshake speed and reducing reconnection delays would improve the user experience, particularly for mobile and hybrid workers.
Deploying these solutions requires higher technical expertise than other solutions.
It should be easier to create a template and duplicate users.
The only problem I see is that when I am connected, there is a certain lag because of the network.
 

Setup Cost

Microsoft Intune is seen as cost-effective, offering significant savings when bundled with Microsoft 365 and EMS licenses.
Check Point Remote Access VPN offers competitive pricing with affordable costs and strong security features, despite yearly licensing fees.
Microsoft Remote Desktop Services offers seamless integration with Windows, but complex, costly licensing and support fees challenge user flexibility.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
I'm getting the hardware at a very reasonable cost that fits my budget.
It is competitively priced, and we have chosen it for its market leadership in the firewall space.
The pricing, setup cost, and licensing are straightforward, though the setup is a bit expensive.
These licenses are not cheap, as they add up in cost.
 

Valuable Features

Microsoft Intune offers zero-touch deployment, security, cross-platform management, and intuitive interface for streamlined device and application management.
Check Point Remote Access VPN ensures seamless connectivity, user-friendly management, supports multiple protocols, and enhances security and productivity.
Microsoft Remote Desktop Services offers secure, scalable remote access and management with seamless Windows integration and user-friendly performance across devices.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The functionality enables secure access for remotely connecting users, which is necessary for our operations.
Check Point Remote Access VPN has positively impacted my organization by improving productivity and given us a workaround in times of downtime.
Check Point Remote Access VPN has impacted my organization positively by providing better security and ensuring our data is safe within the entity.
The main benefits that Microsoft Remote Desktop Services provide to me include streamlining my working process, ensuring security, and offering flexibility to connect to virtual desktops and apps from multiple devices.
A valuable feature of Microsoft Remote Desktop Services is its native integration with Microsoft platforms.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Check Point Remote Access VPN
Ranking in Remote Access
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
85
Ranking in other categories
Enterprise Infrastructure VPN (4th)
Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
80
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
 

Mindshare comparison

As of November 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, up from 9.4% compared to the previous year. The mindshare of Check Point Remote Access VPN is 2.4%, up from 1.7% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 9.1%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.6%
Microsoft Remote Desktop Services9.1%
Check Point Remote Access VPN2.4%
Other78.9%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Dhiren - PeerSpot reviewer
Secure data transfers and reliable remote connectivity have strengthened infrastructure
Check Point Remote Access VPN helps me secure and protect my data. If a remote user's device has a vulnerability, the VPN helps. It is very reliable and cost-effective. It keeps my data protected so no one can breach it. There is no interception between the two channels, from the user to the data center, when the VPN tunnel is established with Check Point. Check Point also has a high rate of threat prevention, so I really trust it in this case. I have noticed that my data is now more secure and reliable when accessed from a remote location. This is an issue that it has resolved for my data center.
Terje Romen - PeerSpot reviewer
Accessing the same desktop experience from anywhere but user template creation needs improvement
Mostly we are quite happy with it. However, some of us want a more powerful desktop. When not present, we use a remote tool called Splashtop, which is a good solution for some users. We have about ten licenses for those who need a powerful workstation at the office. We have not used many different tools. We are never in contact with Microsoft. These are quite basic configurations, to be honest. It's not complicated. AI is coming to or is already in some applications we are using. Not system-wise, however, it might be good. I'd rate the solution seven out of ten. It's quite good, yet certainly not perfect.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
12%
Outsourcing Company
10%
Manufacturing Company
10%
Financial Services Firm
7%
Computer Software Company
12%
Manufacturing Company
10%
Government
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise31
Large Enterprise33
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise16
Large Enterprise30
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Check Point Endpoint Remote Access VPN?
The configuration of Check Point Remote Access VPN could be simplified so that there will be no complex steps to conf...
What is your primary use case for Check Point Endpoint Remote Access VPN?
Mostly, we are using Check Point Remote Access VPN solution to provide our employees remote access to our private net...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
In limited use cases, Microsoft Remote Desktop Services is free as it is defaulted by any Microsoft license. The paid...
What needs improvement with Microsoft Remote Desktop Services?
The only problem I see is that when I am connected, there is a certain lag because of the network.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
Remote Desktop Services
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Osmose, International Fund for Animal Welfare (IFAW)
Bank Alfalah Ltd.
Find out what your peers are saying about Check Point Remote Access VPN vs. Microsoft Remote Desktop Services and other solutions. Updated: September 2025.
873,085 professionals have used our research since 2012.