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Check Point Remote Access VPN vs Zoho Assist comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Check Point Remote Access VPN
Ranking in Remote Access
6th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
68
Ranking in other categories
Enterprise Infrastructure VPN (6th)
Zoho Assist
Ranking in Remote Access
24th
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of Check Point Remote Access VPN is 1.8%, down from 2.0% compared to the previous year. The mindshare of Zoho Assist is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Anant Suman - PeerSpot reviewer
Remote administration is enabled with secure and user-friendly access
The main purpose of the product is for firewall purposes that we are using, and the VPN provides secure access for remote connections. It adds simplicity, as the solution is simple enough, with an easy interface. The functionality enables secure access for remotely connecting users, which is necessary for our operations.
Muljo Witono - PeerSpot reviewer
Secure, reliable, and great for remote access
It makes access very easy. If we have to work at night or after office hours, if customers report a problem, we can solve issues remotely, outside of office hours, from wherever. The initial setup is straightforward. The solution is stable. It is scalable. Technical support is easy to reach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable."
"I would rate the stability of Microsoft Intune nine out of ten."
"The dashboards, the security, and the customization capabilities work very well for us."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"I like Intune's ability to install software to a device remotely and push policy through the Azure portal."
"The technical support of Microsoft Intune is good."
"Microsoft Intune's autopilot has been nice to have."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"The tool is easy to configure and use. We integrated it with Active Directory to manage user authentication. It's intuitive and transparent, making it simple for users to use. It connects automatically to the VPN whenever users turn on the laptop. The product is efficient and offers centralized control."
"Check Point Remote Access VPN is a stable solution."
"The team has full visibility of the users that connect allowing them to keep control of who is in the network and what data they are allowing to come in and out."
"Check Point Remote Access VPN has some useful features, and configuring it is relatively straightforward."
"The complexity is hidden within a full mesh network, allowing seamless user-to-application connectivity with minimal delay."
"The product's initial setup phase was easy."
"Access is browser-based only and requires no additional client installation."
"It allows everyone to work from home. If no one could work from home, then we wouldn't have a company, especially now during COVID-19. It's mission-critical, especially since it's currently being used. If there is a problem with it, we would really be screwed. We would be hard-pressed because we would have to figure out what solution we're going to go with, how to deploy it, how long it would take to deploy it, and how we'd even get it on people's computers if we couldn't VPN to them. It would be near impossible to just change to a new VPN solution right now."
"Technical support is easy to reach."
"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features."
"It is a scalable solution. "
 

Cons

"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"Setting up Intune Autopilot can be a little complicated."
"If we could remote into a device, it would be great. Currently, we cannot directly connect to the user device. We have to use other tools such as VMware for connecting to devices."
"Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"The product needs to improve its support."
"I cannot see the full effect of the endpoint solution because it relies on having access to the DNF queries, which might not go through the Check Point firewall when you're using it for perimeter networks. Check Point will not identify the actual source of the net queries. This may be related to the architecture, however, and not poor product issues. I don't know if it can be improved on the Check Point side or not."
"The ability to allow split-tunneling while still following our corporate policy needs to be on the table."
"We encounter challenges for the product’s installation and troubleshooting processes compared to other VPN products."
"The VPN remote Access blade could be improved."
"The provisioning of VPN users has room for improvement."
"The main area for improvement is pricing. Another area could be integrating MFA authentication directly into the solution instead of using separate benchmark tools for implementation."
"The Compliance software blade is available only for the Windows operating systems family, so no macOS security checks are implemented and performed."
"It could be integrated with IT management tools."
"They do have some glitches in the microphone and speaker, especially during remote access."
"Support could be more knowledgeable."
 

Pricing and Cost Advice

"It's reasonable. They're not giving it away, but it's reasonable."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"Microsoft Intune is included in the E5 license at no additional cost."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"Pricing can be improved."
"Organizations that already have the Check Point NGFW need to purchase an additional license to have access to the VPN functionality."
"The price of this product is good."
"I give the price of the solution a five out of ten."
"I can say that the licensing costs are charged annually."
"The product is expensive. I rate its pricing a ten out of ten. For the cost of one product, we could purchase two or three Fortinet solutions with the same amount of money."
"My understanding is that the pricing and licensing are very competitive, and it's not one of their more expensive products. We buy licenses for the solution and have licenses for the endpoint servers."
"Regarding pricing, as a global customer, we get a big discount. For us, it's a good return on investment. We need to pay for additional features we want to enable. It seems cheaper than other vendors, but I can't say what it would cost an average customer."
"The solution is pretty expensive. The rating is an eight."
"Its scalability depends on the business model we purchase."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
Educational Organization
81%
Computer Software Company
3%
Real Estate/Law Firm
2%
Financial Services Firm
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Check Point Endpoint Remote Access VPN?
Our key technical supports come during hours that are not aligned with our working hours, which sometimes affects our...
What is your primary use case for Check Point Endpoint Remote Access VPN?
We are using Check Point Remote Access VPN for remote administration of our data centers and on-premises systems. If ...
What is your experience regarding pricing and costs for Zoho Assist?
The pricing is very cheap. It is very reasonable compared to other applications while being just as flexible and comp...
What needs improvement with Zoho Assist?
They should provide a live version of the solution to our remote agents. Also, there could be integration with IT man...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Osmose, International Fund for Animal Welfare (IFAW)
Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element
Find out what your peers are saying about Check Point Remote Access VPN vs. Zoho Assist and other solutions. Updated: March 2025.
845,849 professionals have used our research since 2012.