Try our new research platform with insights from 80,000+ expert users

Chronosphere vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Chronosphere
Ranking in Application Performance Monitoring (APM) and Observability
32nd
Ranking in AIOps
15th
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
Log Management (34th)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
5th
Ranking in AIOps
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Network Monitoring Software (7th), IT Infrastructure Monitoring (6th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th)
 

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Chronosphere is 0.3%, down from 0.5% compared to the previous year. The mindshare of New Relic is 7.4%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Arvind Pant - PeerSpot reviewer
Monitors pipelines with real-time alerts and good documentation
It isn't very easy. It's not easy for everyone. It would be much easier if there could be a simpler version, like a data number version or an SQL version. It's hard to debug if you don't know the syntax. Also, I saw the Slack alerts feature, which is pretty cool, but I cannot customize my messages on the Slack alerts. It would be great if it were possible to tag people in the alerts. At DoorDash, we have hundreds of pipelines, and if something fails, I want to tag specific people so they can start working on the issue immediately.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The alerting features are good"
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"The product's initial setup phase was very easy."
"The stability of New Relic APM is very good."
"The solution is quite stable."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"You don't have to go through a list of 500 servers."
 

Cons

"It's not easy for everyone."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"They should bring the pricing down to be more competitive."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
 

Pricing and Cost Advice

Information not available
"Pricing is better with New Relic APM than Dynatrace."
"The pricing is fine."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"Because of budget, we are not using the mobile app part of this tool."
"We feel it's a little bit pricey."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"The price of New Relic could improve. It is expensive."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
838,640 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Retailer
13%
Manufacturing Company
12%
Educational Organization
54%
Computer Software Company
7%
Financial Services Firm
7%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Chronosphere?
It isn't very easy. It's not easy for everyone. It would be much easier if there could be a simpler version, like a data number version or an SQL version. It's hard to debug if you don't know the s...
What is your primary use case for Chronosphere?
I work as a data engineer, and we have many streaming pipelines. We use Chronosphere to monitor various metrics, such as how much data our pipeline is processing in each batch, the volume of incomi...
What advice do you have for others considering Chronosphere?
If you want to monitor pipelines and use something like Kafka or any streaming platform, Chronosphere is the best option for monitoring pipelines with real-time alerts. It is loosely coupled with y...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: February 2025.
838,640 professionals have used our research since 2012.