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Cisco ScanSafe Web Security SaaS [EOL] vs Cisco Umbrella vs McAfee Web Protection [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

Samir Shah - PeerSpot reviewer
Easy to implement with good security and scanning
The software is scalable, no doubt about that. As such, the customers that we have given this software to had previously scaled up. Still, with a new version, we were able to satisfy them without any issue. Cisco is continuously working on making the software better, stronger, and compliant with the latest vulnerabilities. Their main aspect is to have software or hardware that is scalable. There is never an issue with the scalability. I'd rate it five out of five in terms of the ability to scale. This is a data center, so there are a lot of services that are being accessed from different departments. As far as users are concerned, they don't have more users within the data center. However, when it comes to accessing various services from the data center, it is sizeable. There may be 4,000 service requests happening daily. There may not be more than 50 users in general.
Alessandro Braga - PeerSpot reviewer
Has comprehensive reporting and scales easily
The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on. The integration between Cisco Secure solutions is pretty good. We have been able to deliver the solution in a few days. The integration of Umbrella and Meraki is literally one click away from the customer. One of the reasons why we chose Umbrella was its capability to perform end-to-end detection of malware and web traffic. In the last two years, we have been covered, detection has been faster, and we have been able to contain some potential threats along the way. We use the Umbrella stack from DNS protection to web and content protection. Our workforce is made up of 150 Macs; thus, we use Mac as a client. We have some PCs and integration with the network in our co-working spaces. Utilizing Cisco Secure has helped us save time. Being a nimble organization, we don't have IT staff who are fully dedicated to security. The maintenance is also not very time-consuming. In terms of the amount of time saved, it would be half an FTE a year, given the fact that we are informed and notified when threats arise. In terms of operating expenditures, we have been able to negotiate a better cyber insurance rate with our insurance company due to the fact that we are covered by Umbrella. Another benefit of using Cisco Umbrella is application scanning. We have been able to understand how many other applications we were consuming in the cloud, address them, and save money. Without Cisco Umbrella, we would not have realized that we had so many cloud applications in the company. We have been able to close at least four or five applications that were duplicates of others that we were already using in the company. We have realized approximately 10,000 to 12,000 euros a year of immediate savings in an organization of 150 people, which is quite significant.
VivekGupta7 - PeerSpot reviewer
Secure, reasonably priced, and performs well
We used cloud services for testing purposes. We used Amazon cloud services. Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented. It was a third-party implementation by Inspira. McAfee also provides an endpoint solution. McAfee's DLP is also present. Previously, we had used Trend Micro and Symantec. There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is valuable to be able to block whole categories or groups at one time."
"The cyber security features they offer are most trusted"
"The web security is great."
"The DNS data exfiltration and the blocking of DNS tunneling are the most effective features for threat prevention in our company."
"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"The security and access control features."
"Provides dependable DNS monitoring of external devices."
"Umbrella has helped my IT staff in two ways. First, our security team was able to get more insights into the users, their devices, and the sites they browse. Second, our system administration team was able to manage DNS resolutions in a way that is more accessible and less intrusive to our domain system."
"The most valuable features of McAfee Web Protection are the reporter, and you have the option to have an agent installed in the notebooks or on the mobiles. You are able to have the same policies inside and outside of your organization which is a benefit."
"Provides good accessibility and handles any overload very well."
"The most valuable feature is the ease in the configuration for security roles."
"It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical."
"The solution does what it's meant to do."
"The solution is not too expensive. It's affordable."
"It has dependable anti-malware and intrusion prevention features all-in-one package."
"The stability has a good standard right now."
 

Cons

"The solution is not supported well because it is legacy."
"The licensing could be better."
"Setup is not that difficult, but it really requires proper technical training."
"Support for multiple domains is important to us."
"The rule-making process for blocking sites or for blocking characteristics can use some simplification."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability. The product can only shield a small area, making it less effective for larger spaces or multiple users."
"Missing a real data leakage prevention solution."
"Cisco Umbrella should add some more documentation on proxies."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."
"We need to work on integration as it is very complex."
"We need a better customer experience and more flexibility in the product."
"Lacking filter for spam."
"The solution could always use more security features. If it was more secure, it would be an even stronger product."
"The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version."
"We used a consultant to help us set it up. Unfortunately, he was not that good. They were out of McAfee people. He was a consultant and knew the product, but he was not a McAfee person. How they managed it and how they worked was not straightforward."
"There is a real need to make sure all the updates and improvements are in order to keep the security at top performance to continue defeating threats that come daily."
"McAfee Web Protection can improve the information provided for hybrid installations in the console. Additionally, having cloud protection would be good."
"Endpoints are lightweight agents, eating too much of the host resources."
 

Pricing and Cost Advice

Information not available
"I rate the tool's pricing a five out of ten."
"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."
"The pricing is pretty fair. It's good."
"Cisco solutions are generally perceived to be rather expensive. We have constant internal discussions as to whether we should offer lower-priced security solutions from some of the competitors."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."
"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."
"There are three models for licensing with different feature sets."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"$150 Canadian per year."
"The license number would be approximately $35,000."
"The pricing is cheaper than some of the other options that are available."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
26%
Computer Software Company
17%
Financial Services Firm
7%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great f...
 

Also Known As

ScanSafe Web Security SaaS
OpenDNS
McAfee Web Gateway, McAfee SaaS Web Protection
 

Overview

 

Sample Customers

Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
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