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Cisco Secure Endpoint vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Secure Endpoint boosts efficiency, increases productivity by up to 10%, and provides cost savings with quick threat response and integration.
Sentiment score
7.5
Cisco Umbrella improves ROI through enhanced security, operational efficiency, cost savings, and increased satisfaction, driving continued license renewals.
 

Customer Service

Sentiment score
6.6
Cisco Secure Endpoint's customer support is praised for responsiveness, knowledge, and effective assistance, although some experience slow response times.
Sentiment score
8.0
Cisco Umbrella's customer service is praised for efficiency, professionalism, and excellent technical support, with some room for response improvement.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
 

Scalability Issues

Sentiment score
8.8
Cisco Secure Endpoint offers scalable, easy deployment across varied environments, enhanced by SecureX integration, requiring minimal management effort.
Sentiment score
8.1
Cisco Umbrella offers seamless scalability and integration, supporting various organizational sizes and global user bases without infrastructure challenges.
Cisco Umbrella is scalable for our company.
It is a scalable solution but requires improvement in specific areas.
 

Stability Issues

Sentiment score
5.8
Cisco Secure Endpoint is highly stable and reliable, with minimal issues, consistently praised across large deployments.
Sentiment score
8.3
Cisco Umbrella is praised for strong stability, exceptional uptime, and minimal issues, earning high ratings from satisfied users.
I have not experienced any major stability issues with Cisco Umbrella.
 

Room For Improvement

Cisco Secure Endpoint needs better integration, streamlined dashboard, improved support, enhanced malware filtering, AI integration, and competitive pricing.
Users seek improvements for Cisco Umbrella in integration, analytics, security features, user interface, IPv6 support, licensing, and compatibility.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
 

Setup Cost

Cisco Secure Endpoint offers flexible, justified pricing from $2-$3 per endpoint, with savings through Enterprise Agreement bundling.
Cisco Umbrella pricing is seen as mixed, offering flexible plans but sometimes considered costly compared to competitors.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
 

Valuable Features

Cisco Secure Endpoint provides robust malware protection and threat analytics with integration and automation features for enhanced endpoint security.
Cisco Umbrella provides DNS-based network security, blocking threats, enhancing productivity, and offering seamless integration and comprehensive threat protection.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The firewall and integration capability with other security solutions are valuable for effective security management.
 

Categories and Ranking

Cisco Secure Endpoint
Ranking in Cisco Security Portfolio
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
48
Ranking in other categories
Endpoint Protection Platform (EPP) (13th), Endpoint Detection and Response (EDR) (13th)
Cisco Umbrella
Ranking in Cisco Security Portfolio
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
111
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (1st)
 

Mindshare comparison

As of January 2025, in the Cisco Security Portfolio category, the mindshare of Cisco Secure Endpoint is 9.5%, up from 5.7% compared to the previous year. The mindshare of Cisco Umbrella is 13.5%, up from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio
 

Featured Reviews

AKSHAYK - PeerSpot reviewer
Identifies the malicious content in an organization's network
We must install an agent on every laptop. We do not know how to do it for the network. We shouldn’t have to install agents individually if it's a corporate network. The product does not provide options like tunnel creation or virtual appliances. If there are 2000 users and only one network administrator, installing the agent on every laptop will be time-consuming.
Sabbir Ahmed - PeerSpot reviewer
Blocks threats before they reach the user's device
Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability. The product can only shield a small area, making it less effective for larger spaces or multiple users. Additionally, strong winds can disrupt its functionality, and the opening and closing mechanism can be awkward in tight spaces.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
Educational Organization
24%
Computer Software Company
17%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
I am not entirely sure about the exact licensing cost. It ranges from 2,000 to 2,500 INR annually.
What needs improvement with Cisco Secure Endpoint?
Previously, there were options to uninstall the agent without a password if you had admin access, and this could be improved. It may require a password for uninstalling clients, which would be help...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

Cisco AMP for Endpoints
OpenDNS
 

Learn More

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Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco Secure Endpoint vs. Cisco Umbrella and other solutions. Updated: December 2024.
830,726 professionals have used our research since 2012.