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Cisco Secure Endpoint vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

Cisco Secure Endpoint
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
48
Ranking in other categories
Endpoint Detection and Response (EDR) (12th), Cisco Security Portfolio (6th)
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
8.2
Number of Reviews
99
Ranking in other categories
Advanced Threat Protection (ATP) (6th), Anti-Malware Tools (3rd)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Cisco Secure Endpoint is 1.6%, down from 2.0% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 3.1%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Mark Broughton - PeerSpot reviewer
Aug 10, 2022
Tighter integration with Umbrella and Firepower gave us eye-opening information
We were using a third-party help desk. One of the ways that they were fixing problems was to delete the client and then add the client back if there was an issue where the client had stopped communicating. Any improvement in the client communicating back to the server would be good, particularly for machines that are offline for a couple of weeks. A lot of our guys were working on a rotation where the machine might be offline for that long. They were also terrible about rebooting their machines, so those network connections didn't necessarily get refreshed. So, anything that could improve that communication would be good. Also, an easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful. If you could say, "Okay, we've got these two machines. This one says it's not reporting and this one says it's been reporting. Obviously, somebody did a reinstall," it would help. That way you could get a more accurate device count, so you're not having an inflated number. Not that Cisco was going to come down on you and say, "Oh, you're using too many licenses," right away. But to have a much more accurate license usage count by being able to better dedupe the records would be good. I also sent over a couple of other ideas to our technical rep. A lot of that had to do with the reporting options. It would be really nice to be able to do a lot more in the reporting. You can't really drill down into the reports that are there. The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint. Also, there was one section when I was playing with the automation where it was asking for the endpoint type rather than the machine name. If I could have just put in the machine name, that would have been great. So there are some opportunities, when it comes to searching, to have more options. If I wanted to search, for example, by a Mac address because, for some reason, I thought there was a duplication and I didn't have the machine name, how could I pull it up with the Mac address? When you're getting to that level, you're really starting to get into the ticky tacky. I would definitely put the reporting and documentation way ahead of that.
ManojNair2 - PeerSpot reviewer
Nov 18, 2022
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"The most valuable feature at this moment is that Cisco AMP or Cisco Secure Endpoint solution is delivering a lot of things, and I always say to a lot of customers that if we didn't have Cisco AMP, we probably would have had ransomware somewhere. So, it's protecting us very well from a lot of hackers, malware, and especially ransomware."
"I am told that we get over 100 million emails a month. This filters them down and allows only somewhere about three million emails, which is a great help."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"It used to take us a month to find out that something is infected, we now know that same day, as soon it is infected."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"The most valuable feature is signature-based malware detection."
"If it detects ransomware or something, it can isolate that computer."
"Easy to use security solution, helps to secure connected devices against viruses in the digital world."
"It has a clean and clear interface."
"The most valuable feature is the antispam module, which comes in the bundle."
"The ability to push policies and also to restrict an installation or to restrict any form of threat within the policy has been quite useful."
"The maintenance is easy."
"Ransomware protection is embedded in the solution."
"The most valuable thing for me is that when I'm using the internet and I reach some site that isn't so secure, or isn't recommended because they don't have a good reputation, ESET will notify me."
 

Cons

"We would like to have an API integration with a SIEM solution, because as far as I know, it currently hasn't yet been released."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"Its price is okay for us, but it can always be better. There's always room for improvement when it comes to pricing."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"Cisco Secure Endpoint is an expensive solution."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"The product does not provide options like tunnel creation or virtual appliances."
"It would be great to have VIP functions added to the solution in a future release."
"The solution includes only Intrusion Detection and not IPS, which is an important feature that is missing in my version."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"In terms of areas for improvement, I didn't see any from ESET Endpoint Security because what's important is that it works as an antivirus solution. I do find its pricing expensive here in Hungary, so if the price could be lower, that would be good. ESET Endpoint Security is an antivirus, so it only needs to stop the virus. If it had other features, I wouldn't need it. Every program or solution has specific functions and in this case, ESET Endpoint Security is worth it as an antivirus, though in the next release of the solution, it would be better if there's some improvement in its antivirus database."
"There are some complexities if you want to manipulate the software."
"The solution could have a more user-friendly interface."
"Everything has some kind of room for improvement."
"I saw a bunch of false positives which need to be fixed."
 

Pricing and Cost Advice

"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"I rate the pricing a five or six on a scale of one to ten, where one is expensive, and ten is cheap."
"The solution's price is about the same as that of Palo Alto solutions."
"It is a subscription-based product."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"The pricing and licensing fees are okay."
"You must make monthly payments towards the licensing charges attached to the product. There are no extra charges apart from the standard licensing fees associated with the product."
"The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
"The price of ESET Endpoint Security is in the middle range of price compared to other solutions. For example, BitDefender can be more expensive."
"Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee."
"There is a license required to use ESET Endpoint Security."
"Customers buy the ESET Endpoint Security license for a year, two years, or 36 months."
"This is not an expensive product."
"It is subjective. I don't think it is expensive. If you can have 10 user licenses for less than $100, I don't think it is expensive."
"I do a two or three-year license for less than $100."
"The price of the solution is reasonable compared to competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
17%
Comms Service Provider
9%
Educational Organization
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
The solution's price is about the same as that of Palo Alto solutions.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint is an expensive solution.
What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
 

Also Known As

Cisco AMP for Endpoints
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Learn More

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Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about Cisco Secure Endpoint vs. ESET Endpoint Protection Platform and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.