In the realm of IT infrastructure management, DX Unified Infrastructure Management and Cisco UCS Manager compete with distinct approaches. DX Unified Infrastructure Management seems to have the upper hand due to its scalability and comprehensive monitoring capabilities.
Features: DX Unified Infrastructure Management offers unparalleled scalability, an extensive probe library, and flexible, agent-based technology. It simplifies creating dashboards and enhances stability through its wide-ranging integration of monitoring tools. The platform's ability to cover vast OS and technological territories is highly valued. Cisco UCS Manager provides centralized management for hardware configurations and is known for its ease of deployment within Cisco's hardware ecosystem. It integrates robustly with other Cisco solutions, making it a preferred choice for Cisco infrastructure users.
Room for Improvement: DX Unified Infrastructure Management users suggest enhancements in customer support, probe functionalities, and maintenance mode settings. They also face challenges with VMware probes and seek better dashboard usability. Cisco UCS Manager users point to the need for improved firmware update processes, broader integration capabilities, and enhanced user-friendliness. Simplifying its complex interface and improving performance dashboards are areas for development.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management supports hybrid cloud environments, but its customer service experiences some critiquing, especially regarding support flow after initial interactions. Cisco UCS Manager operates primarily on-premises, offering excellent hardware integration with Cisco's network. However, its customer service is seen as less responsive, with users wanting quicker handling of technical issues.
Pricing and ROI: DX Unified Infrastructure Management's pricing aligns with its comprehensive capabilities. Its tiered model is flexible, providing quick ROI through significant labor efficiencies and effective pricing for broad monitoring solutions. Cisco UCS Manager, though perceived as pricier than competitors like Dell and HP, is appreciated for bundled offerings and reliability. While initial costs are higher, its integration within Cisco environments and ROI in hardware configurations are beneficial for users heavily invested in Cisco systems.
I can manage all LAN uplinks and fiber channel storage uplinks directly from UCS Manager.
Cisco UCS Manager provides cost savings by reducing the time support staff spend on long deployments.
With Intersight, service requests are automatically generated, enhancing the user experience and providing timely resolutions.
For a severity one case, a call ensures immediate assistance and resolution of the matter.
Regarding Cisco tech, they are pretty good.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
I can install the hypervisor, such as VMware, and add the servers into the cluster seamlessly.
I would rate the scalability at nine out of ten, probably.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
If there's a really complex problem, I would probably give it a ten since it gets escalated quickly.
We would benefit from advancements in AI that offer firmware recommendations automatically, reducing the need for human intervention and vendor communication.
It doesn't work straight out of the UCS, so someone who knows what they're doing is needed immediately, and it can be quite confusing.
While it has been improved from using Java to HTML, simplifying the tabs would enhance user experience.
Better support and more accessible resources are crucial.
Recently, we acquired an excellent bundle with significant discounts, with offers like buying three servers and getting one free, along with UCSC and fabric included for free.
As long as they can afford it, there is a setup cost involved.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
It supports ease of deployment, allowing for quick mass deployments in the data center, saving time and resources by doing so from a remote location.
Whenever there's a failure of any component, it's very easy to swap because you just disassociate that profile, remove the faulty blade, connect the new blade, and associate that profile, maintaining the same MAC address and worldwide port name.
One of the valuable features is the user interface base, specifically the C user interface.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
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