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Cisco Umbrella vs EfficientIP DNS Firewall comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
122
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (1st)
EfficientIP DNS Firewall
Ranking in Domain Name System (DNS) Security
16th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 20.6%, down from 25.2% compared to the previous year. The mindshare of EfficientIP DNS Firewall is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella20.6%
EfficientIP DNS Firewall1.7%
Other77.7%
Domain Name System (DNS) Security
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
reviewer1080873 - PeerSpot reviewer
Easy to set up and use, and has a helpful network device inventory function
The vendor needs to do more to promote this product in certain regions, helping it to gain market share in territories where it is not widely adopted. The problem with this vendor is that they are too focused on revenue and sales numbers. If a partner is not able to generate the revenue that they're expecting, they put them on hold until they can generate interest and traction in their region for the products. It comes down to the management's mindset. They have a good product but they don't have much patience for a territory that is slow to adopt.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"I haven't found any issues related to latency or any other issue."
"I like the original functionality, which allows for providing secure DNS services."
"It's very stable, reliable and does its job."
"What we like most is security and how easy it is to integrate with other appliances."
"The most valuable features of this solution are the Web Filtering and the APT."
"DNS protection, domain blocking, SIP component, and the Cisco Umbrella roaming client are the valuable features of Cisco Umbrella."
"When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well."
"This product has an inventory function to help maintain a list of the equipment, which is quite good."
 

Cons

"The main issue that we have is with the final steps or the full integration and getting rid of Zscaler. The company still has to fall back to Zscaler when something in Umbrella is not working as expected, such as when we enable SSL inspection. When something is not working 100%, the company is falling back to Zscaler."
"Its reliability and the response time of the support team can be better."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"It should have more integrations with multiple end user OEMs."
"I would like to see integration with SecurNX in the future."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"There are cheaper solutions in the market"
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"The vendor needs to do more to promote this product in certain regions, helping it to gain market share in territories where it is not widely adopted."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis."
"I think Cisco Umbrella is priced well. We have a mix of customers with different verticals such as education. We have clients in the commercial space as well. Umbrella is at a good price point for all of our customers."
"​The pricing is fair."
"The price is quite good."
"We have a security Enterprise Agreement with Cisco, so the pricing is good."
"Its value exceeds its pricing."
"There is a subscription cost."
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
"The price of this product is very reasonable, especially considering that a company's reputation is priceless."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
6%
Computer Software Company
18%
Comms Service Provider
18%
Manufacturing Company
12%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise30
Large Enterprise51
No data available
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
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Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
De Montfort University, STMicroelectronics, Leeds Beckett University
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: September 2025.
871,469 professionals have used our research since 2012.