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Cisco Umbrella vs EfficientIP DNS Firewall comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
111
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Cisco Security Portfolio (2nd)
EfficientIP DNS Firewall
Ranking in Domain Name System (DNS) Security
15th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 24.7%, down from 29.5% compared to the previous year. The mindshare of EfficientIP DNS Firewall is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

Rohan Singh - PeerSpot reviewer
Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent
The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.
reviewer1080873 - PeerSpot reviewer
Easy to set up and use, and has a helpful network device inventory function
The vendor needs to do more to promote this product in certain regions, helping it to gain market share in territories where it is not widely adopted. The problem with this vendor is that they are too focused on revenue and sales numbers. If a partner is not able to generate the revenue that they're expecting, they put them on hold until they can generate interest and traction in their region for the products. It comes down to the management's mindset. They have a good product but they don't have much patience for a territory that is slow to adopt.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"​They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. ​​"
"The most valuable feature for us is the DNS-based protection."
"Cisco Umbrella offers DNS layer security, a secure web gateway, and cloud access security broker functionality."
"It makes it really easy to accomplish content filtering. We don't have to do a lot of customization. You just click the box for the content category and it's up to date."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."
"One of the great advantages of Umbrella DNS is that it's really simple to deploy. It's easy to install, the users do not notice that it's there, and it doesn't interfere with your work. The simplicity and transparency are great advantages of Cisco Umbrella."
"This product has an inventory function to help maintain a list of the equipment, which is quite good."
 

Cons

"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"They need to improve analytics so they report on more of the specifics of user activity."
"The main issue that we have is with the final steps or the full integration and getting rid of Zscaler. The company still has to fall back to Zscaler when something in Umbrella is not working as expected, such as when we enable SSL inspection. When something is not working 100%, the company is falling back to Zscaler."
"I would like to see more integrability with other products."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"I'd like to see this solution more closely integrate with other products Cisco has in its portfolio."
"The solution is very expensive in Brazil."
"The vendor needs to do more to promote this product in certain regions, helping it to gain market share in territories where it is not widely adopted."
 

Pricing and Cost Advice

"You get what you pay for if you break the solution up into tiers."
"The solution’s pricing is reasonable."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"Cisco should make the solution cheaper."
"You get what you pay for."
"​The pricing is fair."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"
"The price of this product is very reasonable, especially considering that a company's reputation is priceless."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
18%
Financial Services Firm
8%
Manufacturing Company
7%
Manufacturing Company
21%
Computer Software Company
16%
Financial Services Firm
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about EfficientIP DNS Firewall?
EfficientIP DNS Firewall is the hero of my network infrastructure. It provides reliable protection against DNS-based cyber threats, ensuring that my systems remain safe from malicious activities. I...
 

Also Known As

OpenDNS
No data available
 

Learn More

 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
De Montfort University, STMicroelectronics, Leeds Beckett University
Find out what your peers are saying about Cisco, Infoblox, Palo Alto Networks and others in Domain Name System (DNS) Security. Updated: December 2024.
824,053 professionals have used our research since 2012.