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Cisco Umbrella vs F5 BIG-IP DNS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (2nd), Cisco Security Portfolio (2nd)
F5 BIG-IP DNS
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 21.3%, down from 27.2% compared to the previous year. The mindshare of F5 BIG-IP DNS is 6.5%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
Richard Polyak - PeerSpot reviewer
A robust solution designed to inspect network and form an internal topology network with clients
While we haven't explored AI-driven features yet, it's part of our roadmap for future versions. I would recommend F5 BIG-IP DNS to others in the industry. Overall, I would rate it an eight out of 10 as it meets our current needs but it will always have room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Umbrella offers DNS layer security, a secure web gateway, and cloud access security broker functionality."
"For us and for customers, it's the ease of integration with Meraki. It's just a couple of clicks. That allows us to deploy very fast, and it doesn't change the way a customer uses his service. It's just more secure."
"I like the original functionality, which allows for providing secure DNS services."
"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."
"It makes it really easy to accomplish content filtering. We don't have to do a lot of customization. You just click the box for the content category and it's up to date."
"With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites."
"The most valuable feature of this solution is its reliability."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"The GTM feature is very good, It's very useful, especially if we have multiple data centers. If we want to load balance traffic from multiple data centers, the GTM feature is very useful."
"F5 BIG-IP DNS is a stable solution."
"One of the most effective feature of F5 BIG-IP DNS is its robustness and integration with our existing F5 infrastructure. It helps us to geographically connect and form an internal topology network with our clients."
"The security features, DDoS mitigation facilities, and SQL configuration are the most valuable aspects of this solution."
"The most valuable feature of the solution is security."
"Stability-wise, I rate the solution a ten out of ten...Stability-wise, I rate the solution a ten out of ten."
"F5 BIG-IP DNS has been rock solid in terms of stability for years."
"It is easy to administer."
 

Cons

"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"Overall, I'm quite happy with Cisco products, but there could be one place where you can check what's going on. There could be one place where you get all the information about these products so that you don't need to look around. You get the status, information about what lately happened, and if there was anything on the machine in one single place."
"I'm hoping for the conversion of Cisco ZTNA's features from Duo to Umbrella."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"Cisco Umbrella should introduce an on-premises device."
"The monitoring capabilities of F5 BIG-IP DNS could be improved."
"There is room for improvement in pricing. It is very pricey."
"The tool needs to improve its UI."
"The initial setup is a step-by-step process, so it can be a bit complicated for someone who's using it for the first time."
"The support response time could use improvement."
"CNC (control and command) communication would be beneficial. We would like to have control and command blocking to prevent visiting malicious websites."
"The solution's initial setup is complex compared to Fortinet."
"The solution can improve by adding cloud integration through plugins or additional configurations so we can use F5 BIG-IP DNS to communicate with the cloud."
 

Pricing and Cost Advice

"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."
"Cisco should make the solution cheaper."
"Cisco solutions are generally perceived to be rather expensive. We have constant internal discussions as to whether we should offer lower-priced security solutions from some of the competitors."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats."
"I think it's worth the money."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"The product is pricey compared to Cisco Firepower."
"Cost is a factor. It is really costly."
"I would rate the pricing a three out of ten, with ten being a low price."
"This product is quite pricey but if you compare the feature set and its compatibility with similar products on the market, you would understand why it's that price."
"The on-prem version is only available on a yearly license, but the cloud version can be paid for on a day-by-day basis."
"In some cases, it is expensive."
"You cannot do much around DDoS protection without an additional license from F5."
"BIG-IP DNS is more expensive than its competitors like Citrix, but it gives good value for money."
"They are competitively priced."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Educational Organization
9%
Manufacturing Company
8%
Financial Services Firm
7%
Financial Services Firm
17%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about F5 BIG-IP DNS?
For one of our clients, F5 improved global server load balancing with an active-active site configuration for Disaster Recovery.
What is your experience regarding pricing and costs for F5 BIG-IP DNS?
In terms of pricing, F5 BIG-IP is not cheaper compared to other solutions like Fortinet or Citrix. The cost can be high due to its comprehensive modules.
What needs improvement with F5 BIG-IP DNS?
The support response time could use improvement. In critical cases, such as in the big environment projects, faster support is needed to address critical issues promptly.
 

Also Known As

OpenDNS
F5 BIG-IP DNS, F5 DNS Delivery
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Ricacorp Properties, Bangladesh Post Office, Shawbrook Bank, Shinsegae Internet Duty Free
Find out what your peers are saying about Cisco Umbrella vs. F5 BIG-IP DNS and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.