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Cisco Umbrella vs F5 BIG-IP DNS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
113
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Cisco Security Portfolio (2nd)
F5 BIG-IP DNS
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 22.4%, down from 27.9% compared to the previous year. The mindshare of F5 BIG-IP DNS is 6.6%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

Rohan Singh - PeerSpot reviewer
Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent
The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.
Richard Polyak - PeerSpot reviewer
A robust solution designed to inspect network and form an internal topology network with clients
While we haven't explored AI-driven features yet, it's part of our roadmap for future versions. I would recommend F5 BIG-IP DNS to others in the industry. Overall, I would rate it an eight out of 10 as it meets our current needs but it will always have room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"It has the ability to quickly block new threats."
"We've found it to be stable and good for our customers."
"We use Cisco Umbrella for DNS filtering and as a secure gateway."
"The most valuable features of this solution are the Web Filtering and the APT."
"The implementation is pretty easy."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."
"It is easy to administer."
"BIG-IP DNS's best feature is the Global Traffic Manager (GTM)."
"F5 BIG-IP DNS has been rock solid in terms of stability for years."
"It's very stable."
"BIG-IP DNS's best features are DNS monitoring and global service load balancing."
"The main features valued in F5 BIG-IP include high availability, scalability, and protection of applications from attacks."
"F5 technical support is quite good and they follow up if there are any issues."
"F5 provides us with a mechanism to accomplish complex product balancing."
 

Cons

"Overall, I'm quite happy with Cisco products, but there could be one place where you can check what's going on. There could be one place where you get all the information about these products so that you don't need to look around. You get the status, information about what lately happened, and if there was anything on the machine in one single place."
"I feel that the application needs other characteristics that are available with other applications in the market."
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"Support for multiple domains is important to us."
"I'm hoping for the conversion of Cisco ZTNA's features from Duo to Umbrella."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"There is room for improvement in pricing. It is very pricey."
"The solution's initial setup is complex compared to Fortinet."
"The initial setup is a step-by-step process, so it can be a bit complicated for someone who's using it for the first time."
"The costs could always be a bit lower."
"I would like to see the login facilities improved, as well as more troubleshooting."
"The monitoring capabilities of F5 BIG-IP DNS could be improved."
"The tool needs to improve its UI."
"CNC (control and command) communication would be beneficial. We would like to have control and command blocking to prevent visiting malicious websites."
 

Pricing and Cost Advice

"The licensing fee is paid on a yearly basis."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"There are three models for licensing with different feature sets."
"There is a subscription cost."
"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
"Its value exceeds its pricing."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"The price could be lower."
"In some cases, it is expensive."
"You cannot do much around DDoS protection without an additional license from F5."
"The on-prem version is only available on a yearly license, but the cloud version can be paid for on a day-by-day basis."
"Cost is a factor. It is really costly."
"BIG-IP DNS is more expensive than its competitors like Citrix, but it gives good value for money."
"I would rate the pricing a three out of ten, with ten being a low price."
"They are competitively priced."
"This product is quite pricey but if you compare the feature set and its compatibility with similar products on the market, you would understand why it's that price."
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Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
17%
Financial Services Firm
7%
Manufacturing Company
7%
Financial Services Firm
19%
Computer Software Company
13%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about F5 BIG-IP DNS?
For one of our clients, F5 improved global server load balancing with an active-active site configuration for Disaster Recovery.
What is your experience regarding pricing and costs for F5 BIG-IP DNS?
In terms of pricing, F5 BIG-IP is not cheaper compared to other solutions like Fortinet or Citrix. The cost can be high due to its comprehensive modules.
What needs improvement with F5 BIG-IP DNS?
The support response time could use improvement. In critical cases, such as in the big environment projects, faster support is needed to address critical issues promptly.
 

Also Known As

OpenDNS
F5 BIG-IP DNS, F5 DNS Delivery
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Ricacorp Properties, Bangladesh Post Office, Shawbrook Bank, Shinsegae Internet Duty Free
Find out what your peers are saying about Cisco Umbrella vs. F5 BIG-IP DNS and other solutions. Updated: March 2025.
849,190 professionals have used our research since 2012.