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Cisco Umbrella vs Google Cloud DNS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Google Cloud DNS
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
Managed DNS (8th)
 

Mindshare comparison

Cisco Umbrella and Google Cloud DNS aren’t in the same category and serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 20.5%, down 25.2% compared to last year.
Google Cloud DNS, on the other hand, focuses on Managed DNS, holds 4.3% mindshare, down 6.2% since last year.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella20.5%
Infoblox Advanced DNS Protection10.7%
Palo Alto Networks DNS Security8.1%
Other60.7%
Domain Name System (DNS) Security
Managed DNS Mindshare Distribution
ProductMindshare (%)
Google Cloud DNS4.3%
Cloudflare29.2%
Quad927.5%
Other39.0%
Managed DNS
 

Featured Reviews

BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.
Shikar Singh - PeerSpot reviewer
Solutions Architect / IT Program Manager at Optum
Constantly improving and adapting to customer needs
The effectiveness of Google Cloud DNS largely depends on where an organization stands in its cloud journey and its overall technology landscape. For those heavily invested in Google Cloud Platform (GCP) and already embracing cloud solutions, Google Cloud DNS can be rated quite high, ranging from seven to nine out of ten.Deployment times for Google Cloud DNS can vary depending on the complexity of the infrastructure and configuration requirements. For straightforward setups and cloud-ready cases, deployment can typically be completed within a few minutes to an hour. However, in more complex infrastructure scenarios involving extensive configuration, deployment may take longer, possibly spanning days or weeks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"The features of Cisco Umbrella benefit my company by allowing us to do protective DNS instead of URL filtering, which lets us avoid having to backhaul traffic and run it through a firewall in a data center."
"The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service."
"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."
"The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon."
"The most valuable feature is that it secures our network against blacklisted or malicious websites."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"Stability-wise, I rate the solution a ten out of ten."
"The tool is well integrated. We don’t need the interface of another provider. The product helps me manage my domain and write in Google Cloud."
"The scalability is good."
"Google Cloud DNS continues to evolve based on customer feedback and technological advancements."
"It is a scalable solution."
"The most significant features are the internal and external endpoints using Google Cloud DNS, which are very beneficial for dependent apps."
"The initial setup process is easy."
 

Cons

"A feature I would appreciate seeing enhanced in Cisco Umbrella would be the ability to add or remove agents that we have, instead of just relying on how long the devices have been connected to the platform."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"The channel of support needs improvement. It is not under normal Cisco support, and I cannot simply call for support."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"The UX of the product is an area with certain shortcomings where improvements are required."
"Migrating away from Google Cloud DNS can be difficult."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment."
"The solution's price could be better."
"It needs to provide better integration."
"The UI is tricky to understand for people who have not worked with DNS records. People with little to no experience with DNS records can find it hard to understand. For example, you need to know the hallmarks to input records since they need to be matched in a specific format."
"More features around rules-based configurations would be beneficial."
 

Pricing and Cost Advice

"We have a security Enterprise Agreement with Cisco, so the pricing is good."
"The pricing is pretty fair. It's good."
"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
"There are no hidden costs with Umbrella. Everything is included in the package."
"Cisco should make the solution cheaper."
"Our licensing fees are on a yearly basis."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
"The product is expensive."
"It is expensive but cost-effective."
"I am not sure about the pricing. However, I can give you a rough estimate which is like ten cents per month per zone."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment. I would rate it 6 out of 10. Cheaper alternatives might be desirable, but the decision depends on various factors such as vendor lock-in, organizational adaptability, and alignment with other technologies in use."
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
884,108 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
Comms Service Provider
17%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
What do you like most about Google Cloud DNS?
Google Cloud DNS continues to evolve based on customer feedback and technological advancements.
What is your experience regarding pricing and costs for Google Cloud DNS?
Pricing and support are really good. There are no complaints about the pricing.
What needs improvement with Google Cloud DNS?
I am not heavily involved with Cloud DNS, but from an end-user perspective, the customization part could be improved. More features around rules-based configurations would be beneficial.
 

Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
MeilleursAgents
Find out what your peers are saying about Cisco, Infoblox, Palo Alto Networks and others in Domain Name System (DNS) Security. Updated: March 2026.
884,108 professionals have used our research since 2012.