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Cisco Umbrella vs Google Cloud DNS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
113
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Google Cloud DNS
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
Managed DNS (6th)
 

Mindshare comparison

Cisco Umbrella and Google Cloud DNS aren’t in the same category and serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 22.4%, down 27.9% compared to last year.
Google Cloud DNS, on the other hand, focuses on Managed DNS, holds 6.4% mindshare, up 6.1% since last year.
Domain Name System (DNS) Security
Managed DNS
 

Featured Reviews

Rohan Singh - PeerSpot reviewer
Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent
The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.
Shikar Singh - PeerSpot reviewer
Constantly improving and adapting to customer needs
The effectiveness of Google Cloud DNS largely depends on where an organization stands in its cloud journey and its overall technology landscape. For those heavily invested in Google Cloud Platform (GCP) and already embracing cloud solutions, Google Cloud DNS can be rated quite high, ranging from seven to nine out of ten.Deployment times for Google Cloud DNS can vary depending on the complexity of the infrastructure and configuration requirements. For straightforward setups and cloud-ready cases, deployment can typically be completed within a few minutes to an hour. However, in more complex infrastructure scenarios involving extensive configuration, deployment may take longer, possibly spanning days or weeks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is well organized, so you can easily find everything. Even if you don't have much experience with Cisco, you can easily navigate the solution and find your way around. Everything has been done well, from the deployment to monitoring."
"The DNS data exfiltration and the blocking of DNS tunneling are the most effective features for threat prevention in our company."
"The most valuable feature of this solution is its reliability."
"We are very new users of the solution and are still in the exploration stages, but we are happy with the product thus far."
"What we like most is security and how easy it is to integrate with other appliances."
"It is user-friendly. It is easy to manage the solution."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"Google Cloud DNS continues to evolve based on customer feedback and technological advancements."
"The most significant features are the internal and external endpoints using Google Cloud DNS, which are very beneficial for dependent apps."
"Stability-wise, I rate the solution a ten out of ten."
"The scalability is good."
"The tool is well integrated. We don’t need the interface of another provider. The product helps me manage my domain and write in Google Cloud."
"The initial setup process is easy."
"It is a scalable solution."
 

Cons

"I would like for their support to be faster."
"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."
"The prices need to go lower. The price of technology is just crazy."
"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."
"The solution could be faster as the process is very slow."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"They need to improve analytics so they report on more of the specifics of user activity."
"If the security issues are taken care of it would be better."
"The solution's price could be better."
"Migrating away from Google Cloud DNS can be difficult."
"More features around rules-based configurations would be beneficial."
"It needs to provide better integration."
"The UX of the product is an area with certain shortcomings where improvements are required."
"The UI is tricky to understand for people who have not worked with DNS records. People with little to no experience with DNS records can find it hard to understand. For example, you need to know the hallmarks to input records since they need to be matched in a specific format."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment."
 

Pricing and Cost Advice

"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"Cisco is expensive. For example, we are looking at Nexus Dashboard, and it's costing about 250,000 euros. I ask, "What do I get from it?" I'm still not convinced that we have to spend on it, so pricing is a problem."
"Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats."
"You can request an evaluation license​."
"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
"We have a security Enterprise Agreement with Cisco, so the pricing is good."
"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"It is expensive but cost-effective."
"The product is expensive."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment. I would rate it 6 out of 10. Cheaper alternatives might be desirable, but the decision depends on various factors such as vendor lock-in, organizational adaptability, and alignment with other technologies in use."
"I am not sure about the pricing. However, I can give you a rough estimate which is like ten cents per month per zone."
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
845,589 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
17%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
16%
Comms Service Provider
10%
Educational Organization
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about Google Cloud DNS?
Google Cloud DNS continues to evolve based on customer feedback and technological advancements.
What is your experience regarding pricing and costs for Google Cloud DNS?
Pricing and support are really good. There are no complaints about the pricing.
What needs improvement with Google Cloud DNS?
I am not heavily involved with Cloud DNS, but from an end-user perspective, the customization part could be improved. More features around rules-based configurations would be beneficial.
 

Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
MeilleursAgents
Find out what your peers are saying about Cisco, Infoblox, Palo Alto Networks and others in Domain Name System (DNS) Security. Updated: March 2025.
845,589 professionals have used our research since 2012.