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Cisco Umbrella vs Google Cloud DNS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Google Cloud DNS
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
Managed DNS (8th)
 

Mindshare comparison

Cisco Umbrella and Google Cloud DNS aren’t in the same category and serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 18.1%, down 25.5% compared to last year.
Google Cloud DNS, on the other hand, focuses on Managed DNS, holds 4.5% mindshare, down 6.5% since last year.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella18.1%
Palo Alto Networks DNS Security8.7%
Infoblox Advanced DNS Protection8.4%
Other64.8%
Domain Name System (DNS) Security
Managed DNS Mindshare Distribution
ProductMindshare (%)
Google Cloud DNS4.5%
Cloudflare26.8%
Quad924.7%
Other44.0%
Managed DNS
 

Featured Reviews

BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.
Shikar Singh - PeerSpot reviewer
Solutions Architect / IT Program Manager at Optum
Constantly improving and adapting to customer needs
The effectiveness of Google Cloud DNS largely depends on where an organization stands in its cloud journey and its overall technology landscape. For those heavily invested in Google Cloud Platform (GCP) and already embracing cloud solutions, Google Cloud DNS can be rated quite high, ranging from seven to nine out of ten.Deployment times for Google Cloud DNS can vary depending on the complexity of the infrastructure and configuration requirements. For straightforward setups and cloud-ready cases, deployment can typically be completed within a few minutes to an hour. However, in more complex infrastructure scenarios involving extensive configuration, deployment may take longer, possibly spanning days or weeks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Umbrella is probably one of the best tools out there in all the security landscape."
"The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"​They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. ​​"
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"Umbrella has been a godsend for that."
"I like the original functionality, which allows for providing secure DNS services."
"Cisco Umbrella is specifically designed for DNS protection, with features including a user-friendly console and the easiest installation, and it offers very prominent threat feeding from different Talos sources, securing multiple platforms while helping protect from malware and unsafe sites and mitigating DNS attacks to ensure secure browsing for end users."
"Google Cloud DNS continues to evolve based on customer feedback and technological advancements."
"Stability-wise, I rate the solution a ten out of ten."
"The initial setup process is easy."
"The most significant features are the internal and external endpoints using Google Cloud DNS, which are very beneficial for dependent apps."
"The scalability is good."
"The tool is well integrated. We don’t need the interface of another provider. The product helps me manage my domain and write in Google Cloud."
"It is a scalable solution."
 

Cons

"Data reporting could be improved."
"I would like to see more integrability with other products."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"The solution's technical support is not very good."
"Migrating away from Google Cloud DNS can be difficult."
"The UI is tricky to understand for people who have not worked with DNS records. People with little to no experience with DNS records can find it hard to understand. For example, you need to know the hallmarks to input records since they need to be matched in a specific format."
"The UX of the product is an area with certain shortcomings where improvements are required."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment."
"More features around rules-based configurations would be beneficial."
"It needs to provide better integration."
"The solution's price could be better."
 

Pricing and Cost Advice

"There is room for improvement when it comes to the cost."
"You can request an evaluation license​."
"The price could be lower."
"Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."
"Licensing with Cisco can be a little complex, but I think it's comparable with that of other similar products. It's always hard to put a price on security, but the price is fair for the value it provides."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment. I would rate it 6 out of 10. Cheaper alternatives might be desirable, but the decision depends on various factors such as vendor lock-in, organizational adaptability, and alignment with other technologies in use."
"It is expensive but cost-effective."
"I am not sure about the pricing. However, I can give you a rough estimate which is like ten cents per month per zone."
"The product is expensive."
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Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
894,830 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
7%
Comms Service Provider
16%
Financial Services Firm
10%
Computer Software Company
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
What is your experience regarding pricing and costs for Google Cloud DNS?
Pricing and support are really good. There are no complaints about the pricing.
What needs improvement with Google Cloud DNS?
I am not heavily involved with Cloud DNS, but from an end-user perspective, the customization part could be improved. More features around rules-based configurations would be beneficial.
What is your primary use case for Google Cloud DNS?
I have my app, which is running on either GKE or GCE. We have a load balancer. We use both internal and external load balancers. If we want to change the underlying infrastructure, like in differen...
 

Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
MeilleursAgents
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: May 2026.
894,830 professionals have used our research since 2012.