Cisco Umbrella and Heimdal Endpoint Security are leading cybersecurity products. While Cisco Umbrella shines in pricing and support, Heimdal Endpoint Security's features make it highly valued for its cost.
Features: Cisco Umbrella users mention its broad coverage, reliability, DNS-layer security, and threat intelligence. Heimdal Endpoint Security is noted for advanced threat detection, patch management, ransomware protection, and additional functionalities.
Room for Improvement: Cisco Umbrella needs better reporting capabilities and more flexible policy management. Heimdal Endpoint Security should focus on improving the initial setup process, system resource usage, and overall ease of onboarding.
Ease of Deployment and Customer Service: Cisco Umbrella offers straightforward cloud-based deployment requiring fewer resources. Its customer service reviews are mixed, with some users desiring quicker response times. Heimdal Endpoint Security has a more complex deployment process but receives high marks for customer service.
Pricing and ROI: Cisco Umbrella's competitive pricing is valued despite the higher cost. Heimdal Endpoint Security, seen as a premium product, has higher upfront costs but offers a strong return on investment due to its extensive features and effectiveness.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Cisco Umbrella is scalable for our company.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.
Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.
Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.
Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.
Why use Cisco Umbrella?
Reviews from Real Users
Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.
Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”
Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”
OpenDNS is a part of Cisco providing a suite of consumer products aimed at making the internet faster, safer, and more reliable.
Heimdal Endpoint Security, is a comprehensive suite of security tools designed to safeguard devices from a range of cyber threats. Offering functionalities like Next-Generation Antivirus, Endpoint Detection and Response, Application Control, Firewall, and Mobile Device Management, Heimdal ensures a multi-layered defense against malware, suspicious activities, and unauthorized applications. Its benefits include proactive threat detection, enhanced efficiency through task automation, centralized management for streamlined administration, and dedicated mobile device security features. Targeted primarily at businesses and organizations of all sizes, Heimdal Endpoint Security caters to the diverse cybersecurity needs of modern enterprises, providing robust protection against evolving threats.
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