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Cisco Umbrella vs McAfee Web Protection [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
McAfee Web Protection [EOL]
Average Rating
8.2
Reviews Sentiment
8.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
BharatUjenia - PeerSpot reviewer
Sr. Group Manager - Enterprise IT at WNS Global Services
Provides very good accessibility and handles any overload very well
McAfee Web Protection has been around for many years and the solution holds its ground as a product providing good accessibility and handling any overload very well. McAfee has developed new features similar to those found in other solutions; enabling seamless deployment, reducing the footprint on data centers, and making the solution more scalable, more resilient, and more reliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Go for it; there is no better way to secure guest networks without any headaches."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"The most valuable aspect is that it is hosted with Cisco and can detect any new anomalies, acting almost like an XDR."
"The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management."
"Cisco Umbrella has definitely helped improve some aspects of our security posture, contributing to overall organizational security posture management."
"I like the original functionality, which allows for providing secure DNS services."
"Cisco Umbrella provides a cloud management system where we can manage every client from a single workspace in our portal, and the single pane of glass management is user-friendly."
"Ever since we started using this product last year, it has been stable."
"One of the best things we've found is when you are at home, all the rules that we applied here in our facility or our office go to the cloud, the same rules apply to anyone who works at home, and we block the ability to go to any site that is found on the blacklist, which has improved a lot lately because now we have almost zero PC compromise."
"It's a solution that permits making a granular configuration and it is easier to deploy the same configuration on a lot of devices using the central console. It is the master of the product."
"The product is quite an effective firewall."
"The product is very easy to implement, the process is straightforward with no complexities to speak of, and it's very quick to deploy so you can install it and have it up and running in ten minutes."
"I receive a monthly report and I've never had a problem so I presume that it's doing its job well."
"It doesn't seem to take too much system bandwidth, and I also like its reporting. Once a month, it gives me a reminder of the activity. It reminds me that the protection is on, and if there are any issues, it summarizes those minor issues. During the month, it only notifies when there is something special."
"Provides good accessibility and handles any overload very well."
"The most valuable features of McAfee Web Protection are the reporter, and you have the option to have an agent installed in the notebooks or on the mobiles. You are able to have the same policies inside and outside of your organization which is a benefit."
 

Cons

"Pricing needs to be reduced for SMB based on the blocking capabilities and the lack of other features that you just cannot do in DNS, such as authentication-based filtering."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
"Customization for basic users can be complex, as it is targeted toward only technical users."
"I don't think our workers like it all that much. It has actually made employee morale worse because we block a lot of stuff."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"Improvement could be made in the area of detailed reporting analytics broken down by client name for individual custom reporting."
"Missing a real data leakage prevention solution."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"Add McAfee Client Proxy agents for mobiles to Web SaaS instead of the consumer based mobile security platform."
"It is not strong in terms of spam filter so I do get that at times."
"The configuration could be simplified because it is more complex to make the configuration on McAfee. What can be improved is the support of the agent on smartphones, IOS or Android. That still now is not available yet."
"There is a real need to make sure all the updates and improvements are in order to keep the security at top performance to continue defeating threats that come daily."
"The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version."
"In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed."
"We need a better customer experience and more flexibility in the product."
"The solution should be more proactive in regards to sending you updates."
 

Pricing and Cost Advice

"The licensing part for Umbrella is really flexible."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"The solution’s pricing is reasonable."
"You can request an evaluation license​."
"The pricing is great and very competitive with the rest of the market."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"I rate the tool's pricing a five out of ten."
"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"The pricing is cheaper than some of the other options that are available."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"$150 Canadian per year."
"The license number would be approximately $35,000."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
7%
Construction Company
14%
Financial Services Firm
13%
Outsourcing Company
12%
Marketing Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great firewall. I find that it is a lot less bulky than competing solutions on the mark...
 

Also Known As

OpenDNS
McAfee Web Gateway, McAfee SaaS Web Protection
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
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