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Cisco Umbrella vs McAfee Web Protection [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
125
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
McAfee Web Protection [EOL]
Average Rating
8.2
Reviews Sentiment
8.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
BharatUjenia - PeerSpot reviewer
Sr. Group Manager - Enterprise IT at WNS Global Services
Provides very good accessibility and handles any overload very well
McAfee Web Protection has been around for many years and the solution holds its ground as a product providing good accessibility and handling any overload very well. McAfee has developed new features similar to those found in other solutions; enabling seamless deployment, reducing the footprint on data centers, and making the solution more scalable, more resilient, and more reliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DNS protection, domain blocking, SIP component, and the Cisco Umbrella roaming client are the valuable features of Cisco Umbrella."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"Cisco Umbrella allows us to see threats in real time."
"By using OpenDNS, we block sites that are looked at as malicious and cut down on incoming threats."
"The various powerful query options are the most valuable features of this product to me."
"The most valuable aspect is that it is hosted with Cisco and can detect any new anomalies, acting almost like an XDR."
"Cisco Umbrella is specifically designed for DNS protection, with features including a user-friendly console and the easiest installation, and it offers very prominent threat feeding from different Talos sources, securing multiple platforms while helping protect from malware and unsafe sites and mitigating DNS attacks to ensure secure browsing for end users."
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"McAfee may be easier to deploy and handle."
"The solution is not too expensive. It's affordable."
"It's a solution that permits making a granular configuration and it is easier to deploy the same configuration on a lot of devices using the central console. It is the master of the product."
"The product is quite an effective firewall."
"It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical."
"I receive a monthly report and I've never had a problem so I presume that it's doing its job well."
"The most valuable is the blocking of blacklisted sites, a URL that is, either by intelligence or by McAfee, detected as a malicious site."
"McAfee Web Protection is a good solution and its mature security environment has helped our organization."
 

Cons

"Pricing needs to be reduced for SMB based on the blocking capabilities and the lack of other features that you just cannot do in DNS, such as authentication-based filtering."
"Instead of creating a TAC case, it would be better if we could just call in and they could answer us immediately."
"Its DNS service does not support IPv6 query."
"I think it's a very basic solution, and because of that, we provide it to the small business market."
"Cisco Umbrella does not have a Malware Protection engine itself."
"Cisco Umbrella's support is not really efficient. When we have a problem, it is difficult to have good support."
"Overall, I'm quite happy with Cisco products, but there could be one place where you can check what's going on. There could be one place where you get all the information about these products so that you don't need to look around. You get the status, information about what lately happened, and if there was anything on the machine in one single place."
"With any Cisco product, it's the licensing side of things that needs improvement."
"The configuration could be simplified because it is more complex to make the configuration on McAfee. What can be improved is the support of the agent on smartphones, IOS or Android. That still now is not available yet."
"The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version."
"The technical support is good, but it's always "I'll call you back", especially when there are no threats."
"In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed."
"I'm not sure if the solution itself is cloud-based or not. If it isn't they really need to begin to develop that out a bit."
"Add McAfee Client Proxy agents for mobiles to Web SaaS instead of the consumer based mobile security platform."
"The manufacturerers should have more transparancy about exactly what is getting filtered when you use the product and why."
"The solution should be more proactive in regards to sending you updates."
 

Pricing and Cost Advice

"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"
"I think Cisco Umbrella is priced well. We have a mix of customers with different verticals such as education. We have clients in the commercial space as well. Umbrella is at a good price point for all of our customers."
"Licensing fees are paid on a yearly basis."
"You can request an evaluation license​."
"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"Cisco Umbrella is expensive and could be cheaper."
"Cisco solutions are generally perceived to be rather expensive. We have constant internal discussions as to whether we should offer lower-priced security solutions from some of the competitors."
"The solution’s pricing is reasonable."
"The license number would be approximately $35,000."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
"$150 Canadian per year."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"The pricing is cheaper than some of the other options that are available."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
9%
Non Profit
7%
Financial Services Firm
16%
Construction Company
13%
Marketing Services Firm
11%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great firewall. I find that it is a lot less bulky than competing solutions on the mark...
 

Also Known As

OpenDNS
McAfee Web Gateway, McAfee SaaS Web Protection
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
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