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Cisco Umbrella vs McAfee Web Protection [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
125
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
McAfee Web Protection [EOL]
Average Rating
8.2
Reviews Sentiment
8.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
BharatUjenia - PeerSpot reviewer
Sr. Group Manager - Enterprise IT at WNS Global Services
Provides very good accessibility and handles any overload very well
McAfee Web Protection has been around for many years and the solution holds its ground as a product providing good accessibility and handling any overload very well. McAfee has developed new features similar to those found in other solutions; enabling seamless deployment, reducing the footprint on data centers, and making the solution more scalable, more resilient, and more reliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Personally speaking, this tool has proven itself invaluable in allowing myself and my team to perform our duties efficiently and securely."
"The various powerful query options are the most valuable features of this product to me."
"From a DNS perspective, Cisco Umbrella is the number-one technology now."
"The solution is very easy to manage. We found the initial setup, for example, to be quite simple."
"Umbrella has been a godsend for that."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."
"By using OpenDNS, we block sites that are looked at as malicious and cut down on incoming threats."
"Even if the product, as well with the Advanced Threat Defense costs a lot, it's a long-term investment and will help you with attacks."
"The solution is not too expensive. It's affordable."
"McAfee Web Protection has been around for many years and the solution holds its ground as a product providing good accessibility and handling any overload very well."
"It doesn't seem to take too much system bandwidth, and I also like its reporting. Once a month, it gives me a reminder of the activity. It reminds me that the protection is on, and if there are any issues, it summarizes those minor issues. During the month, it only notifies when there is something special."
"It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical."
"McAfee Web Protection is good technology, absolutely, and it has a very particular configuration that you can implement in a granular way."
"The most valuable feature of this solution is that it protects against threats that are coming from the web."
"The most valuable is the blocking of blacklisted sites, a URL that is, either by intelligence or by McAfee, detected as a malicious site."
 

Cons

"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"Improvement could be made in the area of detailed reporting analytics broken down by client name for individual custom reporting."
"Pricing needs to be reduced for SMB based on the blocking capabilities and the lack of other features that you just cannot do in DNS, such as authentication-based filtering."
"The different levels of security, such as backend security and internet security, need improvement."
"Improvements could be made with the user interface, it could be a little smoother and more intuitive."
"The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it."
"Sometimes there are some lags, and I have to refresh multiple times to access parts of the dashboards. Sometimes the dashboard pages crash and I'm not sure why, so that's one area for improvement."
"I'd like to see improvement in its overall integration with all the other platforms."
"Lacking filter for spam."
"The technical support is good, but it's always "I'll call you back", especially when there are no threats."
"We need a better customer experience and more flexibility in the product."
"There is a real need to make sure all the updates and improvements are in order to keep the security at top performance to continue defeating threats that come daily."
"The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version."
"The initial setup could be simplified, there is a learning curve during the implementation."
"The True Key version for mobile phones should be improved."
"The configuration could be simplified because it is more complex to make the configuration on McAfee. What can be improved is the support of the agent on smartphones, IOS or Android. That still now is not available yet."
 

Pricing and Cost Advice

"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"Licensing fees are paid on a yearly basis."
"The price could be lower."
"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."
"We did a good negotiation, and at the moment, its price is fine."
"Cisco should make the solution cheaper."
"There is room for improvement when it comes to the cost."
"It needs a better price point."
"The pricing is cheaper than some of the other options that are available."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"The license number would be approximately $35,000."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
"$150 Canadian per year."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
8%
Non Profit
7%
Financial Services Firm
15%
Outsourcing Company
13%
Construction Company
12%
Marketing Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great firewall. I find that it is a lot less bulky than competing solutions on the mark...
 

Also Known As

OpenDNS
McAfee Web Gateway, McAfee SaaS Web Protection
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
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