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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Numecent Cloudpager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 31, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Application Virtualization
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
125
Ranking in other categories
Remote Access (5th), Virtual Desktop Infrastructure (VDI) (3rd), Desktop as a Service (DaaS) (1st)
Numecent Cloudpager
Ranking in Application Virtualization
5th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Application Virtualization category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 27.0%, down from 29.2% compared to the previous year. The mindshare of Numecent Cloudpager is 13.4%, up from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Virtualization
 

Featured Reviews

Mohd Abdul Aziz Shah Sulaiman - PeerSpot reviewer
Delivers secure and unified access to apps, desktops, and content for enhanced productivity
Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues. The error messages are too vague, just stating "connection error" without specifying if it's an IP address issue, connectivity problem, or something else related to the network. This lack of detail makes troubleshooting difficult. We often have to reinstall everything in Workspace, without knowing the root cause. Even after engaging with Citrix and sending logs, the feedback is often unsatisfactory, not meeting my expectations. This trial-and-error approach isn't effective problem-solving. While these issues aren't everyday occurrences, when they do happen, they can be catastrophic for our operations team.
it_user749919 - PeerSpot reviewer
Being able to deploy applications which use drivers has allowed us to virtualise more applications than with other solutions
Isolation layering Driver virtualisation Licence management Usage tracking Plugin integration Being able to deploy applications which use drivers has allowed us to virtualise more applications than with other solutions. Self-service Portal. More than eight years. No. No. No, it scales very…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature has to be the non-persistent desktop. If one of my users messes something up and blows away their desktop, it goes back to what it was originally, before they had an issue."
"Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage"
"The remote desktop feature allows employees to work from home."
"The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."
"Citrix Workspace can present desktop applications with ease, in an efficient and secure manner. The performance is good, it is a great piece of software."
"Citrix Virtual Apps and Desktops is a stable solution."
"The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure."
"Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors."
"Driver virtualisation"
 

Cons

"The product is currently not working well in hosting conferencing software like Zoom, Team, and Salon."
"Tech support can be slow if you do not receive help from the US representatives."
"The initial setup is complex."
"The product's technical support services need improvement."
"It is slow. When everybody is logged in, it does have a tendency to slow down. You can tell the connectivity slows down a little bit, but it's still a good product."
"Performance could be better if there was a low latency improvement."
"Pricing can be lower and roaming profiles need to be fixed to work consistently."
"I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."
"Self-service Portal."
 

Pricing and Cost Advice

"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."
"They offer licensing per user. From time to time, they give discounts. Because it's a hybrid model, you can deploy some portion of it on cloud and some portion your on-prem."
"Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."
"I don't quite remember the specifics of what we had. I believe we had a 25-user license, and I don't recall it being overly expensive."
"A perpetual enterprise license costs approximately $300 USD."
"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
Financial Services Firm
32%
Energy/Utilities Company
15%
Government
5%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
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Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Kingston University London, Construction Executive, Ascentech K.K, Fast Company, Geekout365
Find out what your peers are saying about Citrix, Microsoft, Parallels and others in Application Virtualization. Updated: March 2025.
842,767 professionals have used our research since 2012.