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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Red Hat Enterprise Virtualization for Desktops comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Desktop as a Service (DaaS) (1st)
Red Hat Enterprise Virtuali...
Ranking in Virtual Desktop Infrastructure (VDI)
15th
Average Rating
7.0
Reviews Sentiment
2.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 13.1%, up from 10.5% compared to the previous year. The mindshare of Red Hat Enterprise Virtualization for Desktops is 1.6%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)13.1%
Red Hat Enterprise Virtualization for Desktops1.6%
Other85.3%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
RobertThompson 1 - PeerSpot reviewer
Information Security Manager at a university with 1,001-5,000 employees
Free version available but hard to understand
Personally, I don't think it has any commendable features. The biggest thing about it is that, compared to what you can do with VMware and Horizon, it just seems like there's an awful lot of extra work involved with the Red Hat virtualization. It doesn't just work out of the box. You have to read through about six different documents, and everybody's experience is different. So it's kind of annoying. That would be the main thing. If you're not a Linux geek, it's very hard to understand. And it's probably because I came out of the Windows world. I learned this as part of my cross-training, but I just found the way that it happens with VMware and all that stuff to be easier to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is that it supports team clients, where a user can at one point in time work in a secure environment without internet access and, just by switching the window on the same device, can move to an internet-enabled environment, with the two being mutually exclusive unless authorized for data sharing."
"This is the leading solution in the world for remote work."
"The tech support is fast, knowledgeable, and customer-friendly."
"It has accelerated the process in which a new employee is given the necessary tools."
"Citrix support is very good."
"The architecture I built had a robust failover mechanism for the endpoints, and the interface was user-friendly."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"The service dash and Workspace Environment Manager service are good features."
"The most valuable features are automated deployment and transparent movement for virtual machines over all our locations."
"There's lots of good support out there in the community."
"The improvement to our organization is managing all our KVM-based virtual machines in a management environment."
 

Cons

"Pricing can be lower and roaming profiles need to be fixed to work consistently."
"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent."
"If there is an interruption, it might not actually be available to the user, which could cause issues."
"Citrix's functionality depends on you having access to Microsoft Azure."
"The product's technical support services need improvement."
"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."
"Their customer support can be improved a lot as it lacks a lot of knowledgeable help."
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"The best improvement for oVirt 4.2 is to enable backup features for major backup products of virtual machines."
"The biggest thing about it is that, compared to what you can do with VMware and Horizon, it just seems like there's an awful lot of extra work involved with Red Hat virtualization."
 

Pricing and Cost Advice

"I suggest using the concurrent user licensing scheme."
"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
"We have more than a million seats under management so we get the best price."
"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."
"You can buy an on-cloud or on-prem license. You can switch between on-cloud users and on-prem users. Its licensing is cheap. It is from $8 to $15 per user. It is not that expensive when you compare the cost of buying new hardware with the cost of the license. For example, at $15 per user, it costs around $180 for a year, which is cheaper than buying a $600 PC that at a certain stage, you will again have to change because its hardware is not supported. It may also get damaged or stolen. So, you can compare the cost of the actual hardware that you have to buy and the time spent in supporting the clients with the cost of its license."
"Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."
"The licenses are affordable, but the support is a bit expensive, though worth the value.​"
"We are seeing a return on investment with Citrix Workspace."
"I use the free developer stuff right now."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your primary use case for Citrix Virtual Apps and Desktops?
The entire development environment is accessed only through the virtual desktop setup using Citrix DaaS.
What needs improvement with Red Hat Enterprise Virtualization for Desktops?
Personally, I don't think it has any commendable features. The biggest thing about it is that, compared to what you can do with VMware and Horizon, it just seems like there's an awful lot of extra ...
What is your primary use case for Red Hat Enterprise Virtualization for Desktops?
I've used it more as a user than as an administrator setting it up. Just mainly getting access to legacy systems and programming that's not Windows 11 compatible.
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
Enterprise Virtualization for Desktops
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Casio, Telef‹nica, British Airways
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Red Hat Enterprise Virtualization for Desktops and other solutions. Updated: April 2026.
896,803 professionals have used our research since 2012.