Claroty Platform vs LogicMonitor comparison

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Claroty Platform

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Executive Summary

We performed a comparison between Claroty Platform and LogicMonitor based on real PeerSpot user reviews.

Find out what your peers are saying about Claroty, Armis Security, Phosphorus Cybersecurity Inc. and others in Cyber-Physical Systems Protection.

To learn more, read our detailed Armis vs. Claroty Platform Report (Updated: July 2024).

Armis vs. Claroty Platform

July 2024

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Categories and Ranking

Claroty Platform

Average Rating

8.0

Number of Reviews

Ranking in other categories

Remote Access (11th), Vulnerability Management (14th), Operational Technology (OT) Security (1st), Cyber-Physical Systems Protection (1st)

LogicMonitor

Average Rating

9.0

Number of Reviews

Ranking in other categories

Network Monitoring Software (13th), IT Infrastructure Monitoring (12th), Container Monitoring (5th), Cloud Monitoring Software (11th), AIOps (5th)

Featured Reviews

reviewer2510784

Associate Director at a pharma/biotech company with 10,001+ employees

Jul 4, 2024

Custom rules that help reduce noise and ensure we receive meaningful alerts and events

Threat detection and vulnerability management are the most valuable features. There are also custom rules that help reduce noise and ensure we receive meaningful alerts and events. The vulnerability management capabilities that helped mitigate potential threats have been very helpful. Claroty identifies all vulnerabilities available in our environment, and while the tool provides the information, a skilled team is needed to manage and address these vulnerabilities effectively. It can also be integrated with third-party vulnerability management tools for a unified view, where all the vulnerabilities can be displayed and prioritized based on asset criticality. It is easy to integrate Claroty into our existing system.

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Vinil Vijayan

Senior Architect at a tech services company with 1,001-5,000 employees

Jan 12, 2023

Reliable with good monitoring features and excellent support

It is a complete infrastructure monitoring tool. It can be used to monitor your network devices, your servers, et cetera. It is a good tool, actually We didn't have a monitoring tool previously, so we monitored via independent components. Once we implemented LogicMonitor, we gained a centralized…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main advantage of Claroty, when compared to its competitors, is integrated secure remote access."

"The tool's best feature was the UI and the simplicity it offers."

"The solution's most valuable feature is the map, which shows everything that is connected and communicates with each other."

"I like how the tool does passive and active discovery and threat detection and shows risks, recommendations, and vulnerabilities. It gives risk scores and gathers everything in one place - IP, device name, etc. We can integrate it with other tools for overall network mapping. It's useful for audits, compliance, and monitoring of all devices in the industry. It provides both monitoring and control. We also have SRA for incident response, which lets us search all alerts if we deploy the Claroty Platform."

"The solution's asset management is really great compared to Dragos or Nozomi."

"Claroty provides continuous threat protection and identifies pre-empty stuff and false positives."

"Claroty identifies all vulnerabilities available in our environment."

"I appreciate the active coding, deep inspection of packages, and data retrieval. The tool covers information about assets and attack vectors, which I find superior to other tools. Based on alerts, I create reports detailing how an attacker can penetrate the plant, both externally and internally."

More Claroty Platform pros

"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."

"Having a full team at LogicMonitor for support is super helpful as they are available all the time to answer any questions you may have."

"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."

"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."

"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."

"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."

More LogicMonitor pros

Cons

"There are a few protocols that Claroty doesn't currently support."

"The graphical user interface is quite poor."

"Claroty Platform only gives the vulnerabilities based on the make and model of the devices, so it doesn't provide any resolution or any detailed explanation of how one can resolve such issues."

"We face issues in the alert investigation area because it does not properly give the alert communication patterns."

"For improvement, I think the training could be more practical. We have external training, but they're mostly theoretical. I want the solution to provide hands-on lab experience to help users learn better."

"Claroty Platform could improve the pricing to get more acceptability in the market."

"I've reported four bugs and three feature requests so far. The main area of focus should be on how attacks are detected. The attack vector information needs to be more detailed. For example, it's not enough to state that an SMB v1 version open can lead to a WannaCry attack. A more detailed explanation should help clients understand the various ways an attack could occur."

"The product could be improved in terms of user interface design."

More Claroty Platform cons

"Role-based permissions could be better and updating modules could be smoother."

"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."

"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."

"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."

"There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem."

More LogicMonitor cons

Pricing and Cost Advice

"The tool is quite expensive."

"The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."

"It's a bit expensive compared to other solutions."

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."

More LogicMonitor pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

15%

Energy/Utilities Company

12%

Financial Services Firm

Computer Software Company

23%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which solution do you prefer: Nozomi Networks or Claroty Platform?

Nozomi Networks and Claroty Platform are both leading operational technology (OT) security solutions offering a wide range of features, including asset discovery, risk assessment, and threat detect...

What do you like most about Claroty Platform?

The product helps mitigate potential threats, especially if its users have signature rules. The product also provides alerts.

What needs improvement with Claroty Platform?

First, the graphical user interface is quite poor. It's 2024, and we still have to export data to Excel to make use of it. The solution could have a better graphical or user interface. Second, thei...

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

Nozomi Networks vs Claroty Platform

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Microsoft Defender for IoT vs Claroty Platform

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Compared 7% of the time

SolarWinds NPM vs LogicMonitor

Compared 7% of the time

SCOM vs LogicMonitor

Compared 6% of the time

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Product Reports

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Claroty Platform

September 2024

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August 2024

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Claroty

Overview

The Claroty Platform is tailored for monitoring and securing industrial control systems. It offers deep visibility into OT networks, enabling effective anomaly detection and vulnerability assessments. Its user-friendly interface and robust reporting tools facilitate easy management and compliance, enhancing organizational efficiency and cybersecurity posture in industrial environments.

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

Sample Customers

Rockwell Automation

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens