Try our new research platform with insights from 80,000+ expert users

CloudCheckr vs ServiceNow IT Operations Management comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
IBM Turbonomic's customer service is praised for prompt, knowledgeable support and efficient issue resolution, maintaining high overall satisfaction.
Sentiment score
7.4
CloudCheckr's customer service is generally praised but sometimes requires account representative intervention for in-depth assistance.
Sentiment score
6.3
ServiceNow IT Operations Management is deemed knowledgeable but needs improvement in response times and consistency for complex issues.
 

Room For Improvement

Sentiment score
4.9
IBM Turbonomic needs an updated user interface, enhanced reporting, better documentation, and improved integration with third-party tools.
No sentiment score available
Sentiment score
4.3
ServiceNow IT Operations Management needs cost reduction, improved integrations, enhanced customization, and a more user-friendly deployment process.
We are facing difficulties with service mapping of CIs from the end users, and are seeking help from third-party vendors.
 

Scalability Issues

Sentiment score
6.9
IBM Turbonomic scales effectively, managing large environments and thousands of virtual machines with flexible licensing and strong support.
No sentiment score available
Sentiment score
7.5
ServiceNow IT Operations Management is scalable and adaptable, ideal for large enterprises, but challenging to downscale geographically.
 

Setup Cost

Sentiment score
7.2
IBM Turbonomic offers flexible, cost-effective pricing, with significant savings over additional VMware hosts; negotiate for tailored deals.
No sentiment score available
Sentiment score
5.2
ServiceNow IT Operations Management offers customizable licenses, but perceived high costs lead clients to seek price negotiations.
 

Stability Issues

Sentiment score
7.4
IBM Turbonomic is highly stable, with minor issues quickly resolved, maintaining strong performance and reliable recovery from disruptions.
Sentiment score
8.2
CloudCheckr is praised for its stability and reliability despite minor performance issues, making it a trusted cloud optimization tool.
Sentiment score
7.7
ServiceNow IT Operations Management is stable and reliable, though performance can vary due to configuration and external factors.
 

Valuable Features

Sentiment score
8.3
IBM Turbonomic enhances IT efficiency through automation, resource optimization, workload management, integration, and efficient cost-performance balance.
No sentiment score available
Sentiment score
8.3
ServiceNow IT Operations Management offers intuitive asset management, seamless integration, automation, scalability, and user-friendly data visualization.
ServiceNow IT Operations Management is beneficial for the discovery of all CIs in our environment.
 

Categories and Ranking

IBM Turbonomic
Sponsored
Ranking in Cloud Management
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
205
Ranking in other categories
Cloud Migration (5th), Virtualization Management Tools (3rd), IT Financial Management (1st), IT Operations Analytics (5th), Cloud Analytics (1st), Cloud Cost Management (1st), AIOps (5th)
CloudCheckr
Ranking in Cloud Management
29th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Cloud Cost Management (10th), Managed Cloud Services (4th)
ServiceNow IT Operations Ma...
Ranking in Cloud Management
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
39
Ranking in other categories
Event Monitoring (1st), IT Infrastructure Monitoring (8th), AIOps (4th)
 

Mindshare comparison

As of December 2024, in the Cloud Management category, the mindshare of IBM Turbonomic is 6.3%, down from 6.7% compared to the previous year. The mindshare of CloudCheckr is 1.1%, down from 1.5% compared to the previous year. The mindshare of ServiceNow IT Operations Management is 1.7%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management
 

Featured Reviews

SubashSubbiah - PeerSpot reviewer
It can tell us where performance is lagging on the hardware layer, but the reporting on the application layer is lacking
The automation area could be improved, and the generic reports are poor. We want more details in the analysis report from the application layer. The reports from the infrastructure layer are satisfactory, but Turbonomic won't provide much information if we dig down further than the application layer. I would like them to add some apps for physical device load resourcing and physical-to-virtual calculation. It gives excellent recommendations for the virtual layer but doesn't have the capabilities for physical-to-virtual analysis. Automated deployment is something else they could add. Some built-in automation features are helpful, but we aren't effectively using a few. We want a few more automated features, like autoscaling and automatic performance optimization testing would be useful.
Nigel Mullings - PeerSpot reviewer
Beneficial granular reporting, highly stable, and excellent support
I have worked in the cost-management tools from many cloud providers, such as Amazon AWS, Google Cloud Services, and Azure. CloudCheckr CMx High Security has a lot more detail than the native cloud service cost-management tools. If you want an enterprise-grade solution, CloudCheckr CMx High Security would be a good fit. If you want something simple, out of the box, then you can use the cloud service's native tools.
Archana Menon - PeerSpot reviewer
Easy to use and has great orchestration and automation capabilities
The solution's initial setup is straightforward. Complexity always comes when the company requirements are added. There is a reason why ServiceNow is a market leader. If they would also bring in the complex nature like their peers, force companies to stick to out-of-the-box all the time, and bring in product customizations or product revisions, which would force other users not to use customization, then it would not stay like that. ServiceNow should not go the same route as other vendors and restrict their products from being scaled up or scaled down.
report
Use our free recommendation engine to learn which Cloud Management solutions are best for your needs.
823,875 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
10%
Insurance Company
8%
Computer Software Company
21%
Manufacturing Company
13%
Government
9%
Financial Services Firm
8%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
12%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?
It offers different scenarios. It provides more capabilities than many other tools available. Typically, its price is...
What needs improvement with Turbonomic?
The implementation could be enhanced.
What is your primary use case for Turbonomic?
We use IBM Turbonomic to automate our cloud operations, including monitoring, consolidating dashboards, and reporting...
What do you like most about CloudCheckr ?
The recommendation section is pretty helpful.
What is your experience regarding pricing and costs for CloudCheckr ?
The price depends on the actual Azure consumption and what we feed into it. The cost is on par with other providers.
What needs improvement with CloudCheckr ?
We are not happy with the product’s reporting capabilities. We are planning to change the solution. The security comp...
What do you like most about ServiceNow IT Operations Management?
From my perspective as an asset manager, the most valuable feature of the solution is the configuration management po...
What is your experience regarding pricing and costs for ServiceNow IT Operations Management?
I can rate the pricing at six out of ten, as the pricing is reasonable.
What needs improvement with ServiceNow IT Operations Management?
We are facing difficulties with service mapping of CIs from the end users, and are seeking help from third-party vend...
 

Also Known As

Turbonomic, VMTurbo Operations Manager
CloudCheckr CMx High Security, CloudCheckr CMP
ServiceNow ITOM
 

Learn More

Video not available
Video not available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.
Accenture, Logitech, Ingram, Cloudar, Infor, DXC, Cornell University, DLT, Lumen, Lightstream, Choice Hotels, B-Tech, SmileShark, PTP, Explicity, JCH Technology, Siemens Mobility
servicenow, TransAlta, NATS, Symantec
Find out what your peers are saying about CloudCheckr vs. ServiceNow IT Operations Management and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.