Has service mapping, impact management, metric intelligence and health of analytics.
ServiceNow IT Operations Management offers valuable asset management tools and discovery features, ideal for enhancing IT service management with event management, service mapping, and orchestration. It is user-friendly and familiar, with extensive support, flexible subscriptions, and scalable implementation. However, its high pricing and limited app store offerings, along with complex deployments and integration gaps, including third-party reliance, may affect setup time and functionality for non-IP devices and HR automation.
