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Code42 Incydr vs Microsoft Defender XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Code42 Incydr offers cost savings, enhanced security, reduced downtime, and increased productivity, leading to a high return on investment.
Sentiment score
7.0
Microsoft Defender XDR boosts security efficiency, saves time, reduces breaches, despite high licensing costs, enhancing overall organizational security posture.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
 

Customer Service

Sentiment score
8.8
Code42 Incydr's customer service is highly praised for its responsiveness, professionalism, clear communication, expert support, and comprehensive resources.
Sentiment score
6.4
Microsoft Defender XDR support excels in premium tiers but has mixed reviews for basic service response times and expertise.
It's critical to escalate SEV B issues immediately to a domestic engineer.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
The customer service is good, and they supported us well.
 

Scalability Issues

Sentiment score
7.9
Code42 Incydr is highly scalable and integrates seamlessly, with minor setup issues but reliable performance for growing and established businesses.
Sentiment score
7.8
Microsoft Defender XDR is scalable and cloud-based, with positive user feedback, but may face network and licensing challenges.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
It is suitable for enterprise-level deployment but has room for improvement.
 

Stability Issues

Sentiment score
7.8
Code42 Incydr is highly reliable and stable, with users rarely encountering any issues, bugs, crashes, or glitches.
Sentiment score
7.8
Microsoft Defender XDR is highly stable and reliable, with users rating it 8 or 9 out of 10.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
 

Room For Improvement

Code42 Incydr could enhance support, efficiency, and features, especially for newcomers and those relying on content-specific filtering.
Microsoft Defender XDR needs faster scans, improved integration, intuitive dashboards, cost-effective licensing, better automation, and broader environment support.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
It would be better if much of that information were immediately visible, especially when looking at endpoints or users.
 

Setup Cost

Microsoft Defender XDR pricing opinions vary, with some appreciating bundled savings and others finding standalone costs high.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
The pricing is a little high, however, it is on par with other competitive tools in the market.
 

Valuable Features

Code42 Incydr is user-friendly, offers continuous backups, excellent visibility for remote workforces, and customizable risk-scoring with minimal resource use.
Microsoft Defender XDR offers integrated tools, enhancing threat detection, management, and automation, simplifying security tasks for enterprise environments.
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
Vulnerability assessment and just-in-time access are some valuable features of Defender for server plans.
 

Categories and Ranking

Code42 Incydr
Ranking in Endpoint Detection and Response (EDR)
54th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Backup and Recovery (55th), Data Loss Prevention (DLP) (27th)
Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
97
Ranking in other categories
Extended Detection and Response (XDR) (4th), Microsoft Security Suite (3rd)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Code42 Incydr is 0.3%, up from 0.3% compared to the previous year. The mindshare of Microsoft Defender XDR is 3.3%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
Gabor Nyerd - PeerSpot reviewer
Includes four services and four products, which can help organizations a lot
We found that sometimes integrations work, but testing them can take some time. Sometimes, configurations take much longer than expected. We have a configuration in place that needs to be synchronized with another server. However, the servers are four hours apart, so this can cause delays. In general, I believe that the time it takes to configure and test a service should be shorter. Sometimes, it can take a couple of hours to test a single configuration setting. Other times, it is only ten or fifteen minutes, which is normal. However, sometimes, even immediate actions can be triggered by configuration changes, and some settings can take up to eight hours to complete. I believe that this time can be improved. Microsoft is making a lot of improvements to its services in a short period of time. This is a good thing, as it means that the services are constantly being updated and improved. However, it can be challenging for customers to keep up with the changes. For example, a customer may read about an update, understand it, and share it with their colleagues and boss. However, it may take days or weeks to test the update and get the necessary approvals. This can be especially challenging for large customers with many users or machines. In some cases, Microsoft may change a service before the customer has had a chance to implement the previous update. This can be frustrating for customers, as it means that they have to constantly learn new things and adjust their workflows. On the one hand, it is important for Microsoft to keep updating and improving its services. This helps to ensure that the services are meeting the customers' needs and that they are staying ahead of the competition. Microsoft should also be mindful of the challenges that these changes can create for customers. One way to address this challenge is to provide customers with more time to implement changes. Microsoft could also provide more information about upcoming changes so that customers can plan ahead. Ultimately, Microsoft needs to strike a balance between keeping its services up-to-date and providing customers with a smooth transition to new features.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
7%
Educational Organization
7%
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for Code42 Incydr?
Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers that consist of highly classified or propriety information. It can be added on a...
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
Licensing is somewhat confusing, particularly when presenting our pitch decks to stakeholders and leveraging key features in premium SKUs, but we managed with some assistance from Microsoft.
What needs improvement with Microsoft 365 Defender?
It would be beneficial to reduce the number of clicks required to navigate between blades, as the current navigation and breadcrumb system can be a bit confusing. Some inconsistencies exist between...
 

Also Known As

Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Code42 Incydr vs. Microsoft Defender XDR and other solutions. Updated: March 2025.
848,253 professionals have used our research since 2012.