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Code42 Incydr vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Businesses see financial benefits from Cloudflare through improved uptime, security, and performance, enhancing returns despite measurement challenges.
Sentiment score
7.5
Code42 Incydr offers cost savings, enhanced security, reduced downtime, and increased productivity, leading to a high return on investment.
Sentiment score
7.6
Zscaler Zero Trust Exchange improved infrastructure, user experience, visibility, and satisfaction while enhancing security and client trust in efficiency.
I mean when your website is offline, you first lose money like daily revenue, around 400$ for us, but you also lose your customer loyalty, and there are many more issues.
CloudFlare provided a solution for all the above, which indirectly affects and improves our business, our ROI has greatly increased.
However, if I have a company that has online sales and sends out many newsletters, then they need to have a CDN.
 

Customer Service

Sentiment score
7.1
Customer service is highly rated, especially for Enterprise plans, but response times could improve for complex issues.
Sentiment score
8.8
Code42 Incydr's customer service is highly praised for its responsiveness, professionalism, clear communication, expert support, and comprehensive resources.
Sentiment score
6.7
Zscaler's customer support is praised for professionalism and accessibility but criticized for inconsistent response times and issue resolution.
The representatives are knowledgeable and online documentation is great.
Enterprise support is amazing. It's 10 out of 10.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
 

Scalability Issues

Sentiment score
8.2
Cloudflare is highly regarded for its scalability, smoothly accommodating various user needs and handling significant traffic across business sizes.
Sentiment score
7.9
Code42 Incydr is highly scalable and integrates seamlessly, with minor setup issues but reliable performance for growing and established businesses.
Sentiment score
7.9
Zscaler Zero Trust Exchange excels in scalability, cloud-based expansion, and integration, offering robust network access and security for enterprises.
Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users.
Scalability is not a problem for CloudFlare since they are a cloud based solution.
They're expanding and have enough resources worldwide.
 

Stability Issues

Sentiment score
7.6
Cloudflare is generally praised for stability and reliability, despite occasional issues and past outages, requiring proper configuration for best performance.
Sentiment score
7.8
Code42 Incydr is highly reliable and stable, with users rarely encountering any issues, bugs, crashes, or glitches.
Sentiment score
7.9
Zscaler Zero Trust Exchange Platform is reliable and stable, with high user ratings and effective data protection.
There were a few times when some of their CDN nodes would fail, creating serious speed issues with the site without any warning or notification from their side.
Once the webserver is installed with CloudFlare, it should work like a charm.
Since we switched to the business plan, we encounter no problems.
 

Room For Improvement

Users suggest Cloudflare improve analytics, CDN errors, support, DNS, APIs, pricing, server access, DDoS features, and documentation.
Code42 Incydr could enhance support, efficiency, and features, especially for newcomers and those relying on content-specific filtering.
Zscaler Platform needs faster speed, better support, scalability, flexibility, improved usability, integration, documentation, and enhanced data security.
In CloudFlare's case, I need to get an external server, set up the redirection there using Apache or NGINX and put my own SSL certificates there.
The feature shows a cached version of your live site if your host is offline.
Hybrid deployments would be useful where you could move the traffic from the enterprise to the cloud.
 

Setup Cost

Cloudflare provides free and paid plans from $20, with straightforward pricing catering to small, medium, and enterprise businesses.
Enterprise users view Zscaler's Zero Trust pricing as flexible and competitive but often expensive, with costs varying by features and size.
currently we are using the $20 a month plan
The monthly cost is around $30 for three sites using the Business Cloudflare plan.
You can start at zero and work your way up to the enterprise model, which has a very high pricing level.
 

Valuable Features

Cloudflare provides speed enhancement, security, and ease of use with CDN, DDoS protection, SSL, and traffic analytics for website optimization.
Code42 Incydr is user-friendly, offers continuous backups, excellent visibility for remote workforces, and customizable risk-scoring with minimal resource use.
Zscaler Zero Trust Exchange provides secure, scalable access and data protection with seamless integration, praised for reliability and configurability.
The aggressive caching and DDOS mitigation are the most valuable features offered by Cloudflare.
DDoS protection is what CloudFlare is known for.
Web optimization features such as ‘Automatic Content Caching’, ‘Rocket Loader’, and ‘AutoMinify’, which help to minimize the website loading time and increase the website response.
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
71
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (14th)
Code42 Incydr
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Backup and Recovery (56th), Data Loss Prevention (DLP) (26th), Endpoint Detection and Response (EDR) (53rd)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
62
Ranking in other categories
Data Loss Prevention (DLP) (4th), Cloud Access Security Brokers (CASB) (3rd), Application Control (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Featured Reviews

Spencer Malmad - PeerSpot reviewer
It's easy to set up because you point the DNS to it, and it's working in under 15 minutes
Cloudflare is highly scalable. Cloudflare is a system with a web portal that the end users like me see. It's a console where we can adjust the DNS, caching, and security features all in that console. Cloudflare owns thousands of servers across the world that cache the data. It's a powerful solution. When clients sign up for Cloudflare, they're getting this monster content delivery network, security, and a web application firewall in one. It's all rolled into one, and it's massive. Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users. If you have static content, there's no way that you can ever match what Cloudflare can do. Obviously, there are competitors to Cloudflare that do the same, but I'm saying other types of solutions. Let's say you go with F5. Great, that's on-prem. That's in your colo. You can't deliver as much data to the internet as you can with a CDN. You don't have to spend $20,000 on a net scaler, F5, or whatever Cisco's selling now. You don't have to buy that. You pay them $50 a month or $150 a month. It's totally worth it because even in five years, you'll never get the performance value, not just the actual ROI. You have to consider how much throughput you can get with Cloudflare.
Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
Vikram Srirama. - PeerSpot reviewer
A VPN alternative that delivers a zero trust model
The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions. Specifically, they could improve pricing by offering customizable packages that cater to each customer's specific needs. Connectivity to voice-over IP (VoIP) solutions, both private and VoIP, is scheduled to be included in the upcoming week.
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Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
13%
Comms Service Provider
7%
Financial Services Firm
7%
Computer Software Company
15%
Manufacturing Company
9%
Educational Organization
7%
Financial Services Firm
7%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What do you like most about Code42 Next-Gen DLP?
Risk factors can be adjusted for all intricate details.
What advice do you have for others considering Code42 Next-Gen DLP?
If you come with the perception that this solution uses the same policies that are used in traditional DLP products, ...
What needs improvement with Code42 Incydr?
The solution has been designed for a different approach than the one followed by other DLP solutions in the market. M...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

Cloudflare DNS
Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Code42 Incydr vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.