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Conga Composer vs DocuWare comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Composer
Ranking in Document Management Software
6th
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Document Automation Software (1st)
DocuWare
Ranking in Document Management Software
1st
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Document Management Software category, the mindshare of Conga Composer is 1.3%, down from 2.7% compared to the previous year. The mindshare of DocuWare is 12.6%, up from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

Yashashvini YAGATI MATH - PeerSpot reviewer
Useful for creating templates on Salesforce object records
What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates. We can use Word templates with Word boxes and customize everything. Its conditions are very easy to write and hide content based on requirements. When used with DocuSign, Conga Composer can calculate currency fields that DocuSign can't. We can default to PDF and hide content to reduce errors. We can generate invoices by clicking a button and hiding tables, which we can't do in DocuSign. We can download and attach documents to notes and attachments or any field we require. The solution with Salesforce allows us to generate templates with a single click after some configuration steps.
JavierGonzalez3 - PeerSpot reviewer
A comprehensive document management system that enables seamless workflow and robust scalability
In the past, there was a lot of manual work and paperwork involved, as documents had to be physically passed from desk to desk for approval. DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process. This has led to improved productivity and smoother workflow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements."
"Once you understand how to build the templates, it's a pretty straightforward process. It allows you to create both Word and Excel documents."
"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."
"I find the Conga email template creation and the document template creation features very useful."
"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."
"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."
"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"For the most part, the initial setup is easy. There's good documentation."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
 

Cons

"The documentation could be improved."
"I had only one minor issue, which was resolved quickly due to their prompt assistance."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"When setting conditions, it doesn't work as expected, requiring us to rework the code."
"Conga is getting more and more expensive."
"One downside of Conga Composer is that it requires integration with other tools for the signing process. Apart from that, I find nothing major to be improved."
"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."
"The only improvement I'd like to see is the ability to hide a single column within a grouped table, which I couldn't figure out how to do."
"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
 

Pricing and Cost Advice

"I think the tool costs around six dollars per user."
"It's not cheap, but it's not overly expensive either."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Manufacturing Company
11%
Healthcare Company
10%
Educational Organization
7%
Computer Software Company
20%
Financial Services Firm
12%
Government
11%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?
Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...
What needs improvement with Conga Composer?
I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.
What is your primary use case for Conga Composer?
We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...
What do you like most about DocuWare?
DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process.
What is your experience regarding pricing and costs for DocuWare?
The licensing and implementation cost for DocuWare can range between forty thousand to fifty thousand dollars. While the price may be considered slightly high, it is still reasonable within the con...
What needs improvement with DocuWare?
Its graphical user interface could be more user-friendly.
 

Comparisons

 

Also Known As

Conga
No data available
 

Overview

 

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
King Hussein Cancer Center, Smart Choice, Tippecanoe County
Find out what your peers are saying about Conga Composer vs. DocuWare and other solutions. Updated: January 2025.
839,319 professionals have used our research since 2012.