ConnectWise SIEM vs SentinelOne Vigilance comparison

ConnectWise and SentinelOne are both solutions in the Managed Detection and Response (MDR) category. ConnectWise is ranked #19 with an average rating of 10.0, while SentinelOne is ranked #6 with an average rating of 8.6. ConnectWise holds a 0.9% mindshare in MDR, compared to SentinelOne’s 7.7% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 94% of SentinelOne users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

SentinelOne Vigilance and ConnectWise SIEM compete in the cybersecurity solutions category. ConnectWise SIEM seems to have the upper hand due to its superior features, especially in advanced analytics, making it a worthwhile investment.

Features: SentinelOne Vigilance provides autonomous threat detection and response, robust endpoint protection, and advanced remediation options. ConnectWise SIEM offers extensive data integration, strong analytics capabilities, and powerful incident detection. The distinction is mainly in ConnectWise SIEM's focus on data analytics, appealing to organizations seeking comprehensive security intelligence.

Ease of Deployment and Customer Service: SentinelOne Vigilance is known for straightforward deployment with proactive support, easing the onboarding process, while ConnectWise SIEM requires a more involved setup due to its integrative approach. This makes SentinelOne's simplified deployment attractive for businesses looking for immediate implementation, whereas ConnectWise demands more technical engagement for full integration, supported by substantial service.

Pricing and ROI: SentinelOne Vigilance presents a lower initial cost with significant ROI through efficient threat response, making it suitable for cost-conscious firms. In contrast, ConnectWise SIEM justifies its higher setup cost with extensive features and enhanced analytics, appealing to enterprises demanding advanced security insights and willing to invest more.

To learn more, read our detailed ConnectWise SIEM vs. SentinelOne Vigilance Report (Updated: December 2024).

Buyer's Guide

ConnectWise SIEM vs. SentinelOne Vigilance

December 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of ConnectWise SIEM is 0.9%, down from 1.0% compared to the previous year. The mindshare of SentinelOne Vigilance is 7.7%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Efficiently monitoring and detecting suspicious activities

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.

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Graham Peck

Data Security Manager at Leeds United FC

Very easy to use with multiple options for licensing and scaling

Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security alerts passed off to a SOC. We are a football club and have 350 users across coaches, medical staff, and ticketing agents. The solution is very easy to use. The solution should add…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"Binary Defense has a human service department that provides live monitoring for our systems."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"The case interface is Binary Defense MDR's most valuable feature."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

More Binary Defense MDR pros

"We have found the solution has great functionality and it is easy to use."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity, it will react accordingly and take necessary actions, such as blocking a device."

"SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues."

"The endpoint security software is great."

"SentinelOne has a rollback feature that has helped them gain popularity in the market. No other competitors of the solution including Cisco, Fortinet, or Cortex XDR have this feature. SentinelOne is a kernel-independent solution. We don’t need to check the kernel dependency on the Linux platform. They also commit to a 100 percent recovery from ransomware attacks. The solution has rollback features for ransomware on Windows."

"The most valuable feature of the solution is its performance, which is very important for us in our company."

"The most valuable feature is that it works and isn't compromised. Other solutions I have used have all been compromised and SentinelOne is the only one that hasn't been compromised as far as I understand."

"The SentinelOne Active EDR is the most valuable feature."

"The most valuable feature is protection against ransomware and malware."

More SentinelOne Vigilance pros

Cons

"I would like to see more frequent check-ins with our security status."

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"I would like to get more reports from Binary Defense about what they're blocking."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"The current reporting system could benefit from improvement."

"We found a couple of bugs in the user interface."

More Binary Defense MDR cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"I have found issues with the solution’s stability and implementation. The solution has performance issues. I would like the solution to launch the rollback plan for ransomware on Linux and Mac. It should be something similar to the support that Windows gets."

"The solution should add endpoint clients for mobile and Linux devices because it currently doesn't support them."

"SentinelOne Vigilance could improve if it provided us with more control over the dashboard."

"It is not easy to remove the customer without the dashboard."

"It's too early to say what needs improvement."

"The support response time is not the issue, however, sometimes, the answers provided are not fully satisfactory due to the nature of the technology and issue complexity."

"The only thing I'm not sure about is I haven't deployed it on any mobile devices."

"Occasionally during an update, customers may temporarily be without protection until the upgrade is complete."

More SentinelOne Vigilance cons

Pricing and Cost Advice

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"It has been good. We have saved money, and we have a better product."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

More Binary Defense MDR pricing and cost advice

"The solution is expensive."

"The solution’s pricing is very reasonable."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."

"The licensing cost depends on the number of connected devices and whether you purchase additional services."

"I rate the product's pricing an eight out of ten since it is really expensive, but it is well worth what my company gets."

"SentinelOne Vigilance is priced in a normal range."

"I give the cost a three out of ten."

"The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we already have it implemented, we can save money on deployment and initial setup. Additionally, SentinelOne Vigilance is slightly cheaper in licensing, maybe around 10-15 percent cheaper."

"I rate the solution's pricing a five out of ten since it is a very highly-priced solution."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Non Profit

10%

Wholesaler/Distributor

Manufacturing Company

Educational Organization

40%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

See all answers

What do you like most about ConnectWise Fortify?

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customer...

See all answers

What is your experience regarding pricing and costs for ConnectWise Fortify?

The pricing is good. I would say it's at a reasonable price point.

See all answers

What needs improvement with ConnectWise Fortify?

Currently, the virtual process is working fine, as it is able to detect Webex when intentional messages are sent. How...

See all answers

What do you like most about SentinelOne Vigilance?

The best feature of this solution is the third-party management aspect. An external company oversees the tool's manag...

See all answers

What is your experience regarding pricing and costs for SentinelOne Vigilance?

Price could be a factor since, with a lot of add-ons, the cost becomes high.

See all answers

What needs improvement with SentinelOne Vigilance?

They've been adding a lot of products and technologies to their stack. I honestly don't have any specific improvement...

See all answers

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CrowdStrike Falcon Complete MDR vs SentinelOne Vigilance

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Secureworks Taegis Managed XDR / MDR vs SentinelOne Vigilance

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Product Reports

Buyer's Guide

Binary Defense MDR

December 2024

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Buyer's Guide

Security Information and Event Management (SIEM)

December 2024

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Buyer's Guide

SentinelOne Vigilance

November 2024

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Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

No data available

Learn More

Binary Defense

ConnectWise

SentinelOne

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

SentinelOne Vigilance provides reliable endpoint security with features like behavior analytics and ransomware protection, offering organizations capabilities such as third-party management and effective malware detection while maintaining low resource usage and kernel-independent operations.

SentinelOne Vigilance stands out by offering robust endpoint protection, utilizing machine learning and Storyline technology to enhance malware detection and prevention. Its rollback capabilities, impressive scalability, ease of use, and comprehensive analytics are consistently acknowledged. Monthly reports offer insightful analytics, and its 100% ransomware recovery commitment adds assurance. However, areas for improvement include better integration with Microsoft Windows, SIEM, and SOAR solutions, along with enhanced dashboard control and memory forensics.

What features make SentinelOne Vigilance effective?

Reliable Endpoint Security: Protects systems with comprehensive threat detection.
Behavior Analytics: Identifies and takes action on abnormal activities.
Ransomware Protection: Includes rollback capabilities ensuring data security.
Scalability: Adapts efficiently to growing business needs.
Kernel-Independent: Operates effectively without reliance on specific kernels.

What benefits should users look for in reviews?

Comprehensive Analytics: Deep insights into security threats and responses.
Low Resource Usage: Minimizes impact on system performance.
Scalability and Ease of Use: Grows with business demands while simplifying processes.
100% Ransomware Recovery: Offers assurance against ransomware incidents.

SentinelOne Vigilance is widely implemented within industries for endpoint protection and malware detection in environments like private clouds and on-premises, aiding ransomware prevention and integration with SOC teams. Businesses across sectors rely on it to protect infrastructure and manage endpoint activities effectively.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Techvera, Syrex, Clark Integrated Technologies

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Buyer's Guide

ConnectWise SIEM vs. SentinelOne Vigilance

December 2024

Free Report: ConnectWise SIEM vs. SentinelOne Vigilance

Find out what your peers are saying about ConnectWise SIEM vs. SentinelOne Vigilance and other solutions. Updated: December 2024.

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