ConnectWise SIEM vs SentinelOne Vigilance comparison

ConnectWise and SentinelOne are both solutions in the Managed Detection and Response (MDR) category. ConnectWise is ranked #19 with an average rating of 10.0, while SentinelOne is ranked #6 with an average rating of 8.6. ConnectWise holds a 0.9% mindshare in MDR, compared to SentinelOne’s 7.9% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 94% of SentinelOne users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise SIEM and SentinelOne Vigilance based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise SIEM vs. SentinelOne Vigilance Report (Updated: October 2024).

Buyer's Guide

ConnectWise SIEM vs. SentinelOne Vigilance

October 2024

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Helped 814,649 peers since 2012

Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of November 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of ConnectWise SIEM is 0.9%, down from 1.1% compared to the previous year. The mindshare of SentinelOne Vigilance is 7.9%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

May 1, 2023

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Apr 12, 2023

Efficiently monitoring and detecting suspicious activities

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.

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Graham Peck

Data Security Manager at Leeds United FC

Feb 21, 2023

Very easy to use with multiple options for licensing and scaling

Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security alerts passed off to a SOC. We are a football club and have 350 users across coaches, medical staff, and ticketing agents. The solution is very easy to use. The solution should add…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense has a human service department that provides live monitoring for our systems."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"The case interface is Binary Defense MDR's most valuable feature."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

More Binary Defense MDR pros

"We have found the solution has great functionality and it is easy to use."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"The solution is very easy to use."

"The product is stable."

"Stable solution for protecting, deploying, and managing endpoints, and comes with valuable features such as behavioral analytics and machine learning."

"The endpoint security software is great."

"The initial setup process was straightforward."

"The SentinelOne Active EDR is the most valuable feature."

"I would rate SentinelOne's customer service and support a five out of five."

"In our company, we use SentinelOne Vigilance for security purposes. We not only use it to detect viruses but also to monitor any activities on the endpoints so that we can take appropriate measures to mitigate any potential threats."

More SentinelOne Vigilance pros

Cons

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"The current reporting system could benefit from improvement."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"We found a couple of bugs in the user interface."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

More Binary Defense MDR cons

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service."

"SentinelOne Vigilance could improve if it provided us with more control over the dashboard."

"The tool needs improvement in clear communication and detection."

"The process to replicate exclusions is not user-friendly."

"Sometimes, SentinelOne Vigilance also detects false positives, which are not true. In such cases, we need to make changes in the policies on the dashboard accordingly."

"SentinelOne Vigilance doesn't have a direct connection with MSPs."

"It is not easy to remove the customer without the dashboard."

"My only complaint is that the knowledge base is not accessible to the customer."

More SentinelOne Vigilance cons

Pricing and Cost Advice

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

More Binary Defense MDR pricing and cost advice

"The solution is expensive."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."

"The solution’s pricing is very reasonable."

"I give the cost a three out of ten."

"SentinelOne Vigilance is priced in a normal range."

"I rate the solution's pricing a five out of ten since it is a very highly-priced solution."

"The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we already have it implemented, we can save money on deployment and initial setup. Additionally, SentinelOne Vigilance is slightly cheaper in licensing, maybe around 10-15 percent cheaper."

"I rate the product's pricing an eight out of ten since it is really expensive, but it is well worth what my company gets."

"The licensing cost depends on the number of connected devices and whether you purchase additional services."

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814,649 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Non Profit

10%

Wholesaler/Distributor

Manufacturing Company

Educational Organization

39%

Computer Software Company

13%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

See all answers

What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What do you like most about ConnectWise Fortify?

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customer...

See all answers

What is your experience regarding pricing and costs for ConnectWise Fortify?

The pricing is good. I would say it's at a reasonable price point.

See all answers

What needs improvement with ConnectWise Fortify?

Currently, the virtual process is working fine, as it is able to detect Webex when intentional messages are sent. How...

See all answers

What do you like most about SentinelOne Vigilance?

The best feature of this solution is the third-party management aspect. An external company oversees the tool's manag...

See all answers

What is your experience regarding pricing and costs for SentinelOne Vigilance?

The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we alrea...

See all answers

What needs improvement with SentinelOne Vigilance?

SentinelOne Vigilance's integration capabilities with other products can be considered as an area with certain shortc...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 24% of the time

Darktrace vs Binary Defense MDR

Compared 22% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 22% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 16% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

More Binary Defense MDR Competitors

Huntress vs ConnectWise SIEM

Compared 41% of the time

Wazuh vs ConnectWise SIEM

Compared 31% of the time

CrowdStrike Falcon Complete MDR vs ConnectWise SIEM

Compared 28% of the time

More ConnectWise SIEM Competitors

Huntress vs SentinelOne Vigilance

Compared 30% of the time

Blackpoint Cyber MDR vs SentinelOne Vigilance

Compared 12% of the time

CrowdStrike Falcon Complete MDR vs SentinelOne Vigilance

Compared 11% of the time

Secureworks Taegis Managed XDR / MDR vs SentinelOne Vigilance

Compared 10% of the time

Arctic Wolf Managed Detection and Response vs SentinelOne Vigilance

Compared 9% of the time

More SentinelOne Vigilance Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

November 2024

Download Binary Defense MDR product report

Buyer's Guide

Security Information and Event Management (SIEM)

October 2024

Download ConnectWise SIEM product report

Buyer's Guide

SentinelOne Vigilance

October 2024

Download SentinelOne Vigilance product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

No data available

Learn More

Binary Defense

ConnectWise

SentinelOne

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

Reduce time to protection and minimize risk exposure with continuous threat monitoring and response from SentinelOne.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Techvera, Syrex, Clark Integrated Technologies

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Buyer's Guide

ConnectWise SIEM vs. SentinelOne Vigilance

October 2024

Free Report: ConnectWise SIEM vs. SentinelOne Vigilance

Find out what your peers are saying about ConnectWise SIEM vs. SentinelOne Vigilance and other solutions. Updated: October 2024.

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814,649 professionals have used our research since 2012.

See our ConnectWise SIEM vs. SentinelOne Vigilance report.

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We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.