ControlUp vs Splunk Observability Cloud comparison

ControlUp and Splunk are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #37 with an average rating of 7.7, while Splunk is ranked #10 with an average rating of 8.5. ControlUp holds a 0.9% mindshare in IM, compared to Splunk’s 1.0% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.

ControlUp

Read 11 ControlUp reviews

1,407 Views
960 Comparison Views

100% willing to recommend

Splunk Observability Cloud

Read 50 Splunk Observability Cloud reviews

1,734 Views
1,047 Comparison Views

94% willing to recommend

ControlUp

Splunk Observability Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 6, 2025

Splunk Observability Cloud and ControlUp compete in the monitoring solutions category. Splunk appears to have the upper hand due to its comprehensive data integration and robust real-time problem-solving capabilities, while ControlUp excels in real-time insights and cloud environment integration.

Features: Splunk offers fast log search, custom dashboards, and real-time problem-solving which contribute to its end-to-end visibility. Its capability to integrate diverse data sources makes it a solid choice for application performance insight. ControlUp provides extensive endpoint monitoring with intuitive interfaces, emphasizing cloud environments' integration, particularly with Azure Virtual Desktop, to enhance immediate performance optimization and automation.

Room for Improvement: Splunk faces issues with cost and complexity, as setup can be time-consuming and data ingestion capabilities are expensive. More automation and integrated features could enhance the user experience. ControlUp, though more affordable, needs enhanced network monitoring and easier data-sharing features. Improvements in integration and automation tools could help in seamless workflow management and quicker decision-making.

Ease of Deployment and Customer Service: Both products offer deployment flexibility across hybrid, on-premises, and public cloud environments. Splunk users report solid technical support, but there’s a need for faster responses and deeper support integration. ControlUp users value its ease of setup and responsive support but seek better communication about capabilities and updates.

Pricing and ROI: Splunk, despite being costly, delivers high-value capabilities that justify the price for many, providing significant ROI through increased efficiency. Its data volume-based pricing model can be seen as a drawback due to additional costs. ControlUp offers competitive pricing and valuable ROI, especially as part of VMware solutions, catering to budget-conscious organizations without compromising functionality.

To learn more, read our detailed ControlUp vs. Splunk Observability Cloud Report (Updated: February 2025).

Buyer's Guide

ControlUp vs. Splunk Observability Cloud

February 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

37th

Average Rating

8.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (5th)

Splunk Observability Cloud

Ranking in IT Infrastructure Monitoring

10th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (11th), Cloud Monitoring Software (9th), Container Management (8th)

Mindshare comparison

As of February 2025, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.9%, down from 1.0% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Richasvi Tripathi

Solutions Developer at HCL Technologies

Used to monitor several devices, but most reports do not give information of all the devices

We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.

Read full review

Lakshmi Padaga

Java Developer at U.S. Bank

Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection

Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."

"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."

"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."

"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."

"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

"The script-based actions have allowed us to extend the core reporting capabilities."

"ControlUp has an easy installation process."

More ControlUp pros

"The alerts are the most valuable feature."

"The features I have found most valuable are log searching and log analytics, both of which are quick features."

"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."

"The volume it handles is very good, including the number of metrics, the volume number of traces, and more."

"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."

"The solution is stable and reliable."

"The most valuable feature is dashboard creation."

"The product's deployment phase is good and very easy because it is done with OpenTelemetry for most of the parts."

More Splunk Observability Cloud pros

Cons

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."

"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."

"Most reports give information about the top 100 devices, but not all of the devices."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."

"It can be improved by including script-based scheduling."

"The graphical user interface needs to be improved from version to version."

"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."

More ControlUp cons

"We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny little tweaks that can be made regardless of whether it looks better or has a different flow to it than it does right now, but it works pretty well for what we use it for."

"The end-to-end visibility is lacking because Splunk cannot directly monitor network devices."

"The security could be better."

"The UI enhancements could be a way to improve the solution in the future."

"A wide variety of logging makes log onboarding difficult."

"The dashboards are used mainly to visualize information about the infrastructure, but it isn't easy to construct or use the dashboards. While we tried to resolve the issue by calling support, it would be easier if they had an AI co-pilot to identify the problem and help you solve it."

"We currently lack log analysis capabilities in Splunk APM."

"The clustering part of indexes can be more refined."

More Splunk Observability Cloud cons

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."

"Based on my experience, ControlUp is not that expensive."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"The solution's pricing is costly."

"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."

"Splunk APM is a very cost-efficient solution."

"The product is a bit expensive considering the competition but the company may negotiate the price."

"Splunk has been fairly expensive, but it has been predictable."

"It is expensive."

"The pricing is reasonable."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Healthcare Company

12%

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

16%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.

See all answers

What needs improvement with ControlUp Real-time?

See all answers

What is your primary use case for ControlUp Real-time?

We use the tool to monitor approximately 2,00,000 devices for a client. We check how the devices are doing in terms of hardware and software. We also check their health and alerts every day. If som...

See all answers

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...

See all answers

What is your primary use case for SignalFx?

The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...

See all answers

Comparisons

Nexthink vs ControlUp

Compared 27% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 17% of the time

eG Enterprise vs ControlUp

Compared 10% of the time

SysTrack vs ControlUp

Compared 8% of the time

LogicMonitor vs ControlUp

Compared 2% of the time

More ControlUp Competitors

Observe vs Splunk Observability Cloud

Compared 21% of the time

Splunk ITSI (IT Service Intelligence) vs Splunk Observability Cloud

Compared 8% of the time

Dynatrace vs Splunk Observability Cloud

Compared 6% of the time

Rancher Labs vs Splunk Observability Cloud

Compared 5% of the time

Amazon CloudWatch vs Splunk Observability Cloud

Compared 4% of the time

More Splunk Observability Cloud Competitors

Product Reports

Buyer's Guide

ControlUp

February 2025

Download ControlUp product report

Buyer's Guide

Splunk Observability Cloud

February 2025

Download Splunk Observability Cloud product report

Also Known As

No data available

Splunk Infrastructure Monitoring

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

ControlUp

Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.

Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.

What are the key features of Splunk Observability Cloud?

Log Search: Efficiently search and analyze log data for enhanced insights.
Data Integration: Fast integration across platforms for comprehensive visibility.
Custom Dashboards: Powerful and adaptable dashboards for real-time monitoring.
Cloud Integration: Seamless integration with cloud services for scalable solutions.
Application Performance Monitoring: Advanced tools for improving application performance.

What benefits and ROI should be expected?

Infrastructure Monitoring: Improved visibility and monitoring across infrastructure components.
Operational Efficiency: Enhancements in data analysis lead to efficient operations.
Business Resilience: Supports adaptability and swift responses to changing needs.
Security Management: Enhances threat identification and response through real-time alerts.
Compliance Support: Aids in meeting compliance and auditing requirements effectively.

In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.

Splunk

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

ControlUp vs. Splunk Observability Cloud

February 2025

Free Report: ControlUp vs. Splunk Observability Cloud

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