Try our new research platform with insights from 80,000+ expert users

Cortex XSIAM vs Netsurion comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Cortex XSIAM offers significant ROI and reduced staffing needs, though some businesses await full financial assessments.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
 

Customer Service

Sentiment score
6.9
Cortex XSIAM customer support varies, with mixed reviews ranging from inadequate responses to helpful, efficient resolutions across different tiers.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
It is ineffective in terms of responding to basic queries and addressing future requirements.
The Palo Alto support team is fully responsive and helpful.
 

Scalability Issues

Sentiment score
7.3
Cortex XSIAM scales easily for enterprises, rated highly for scalability, despite integration reliance concerns, supporting numerous assets and users.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
 

Stability Issues

Sentiment score
8.2
Cortex XSIAM is highly stable, cloud-based, and dependable, with minimal downtime, excellent reliability ratings, and rare intervention needs.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
 

Room For Improvement

Cortex XSIAM needs improvements in integration, performance, usability, and support services, with enhanced automation and developer-friendliness.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
In terms of incident response automation, it is quite poor due to the lack of integration with all security tools, making manual intervention necessary.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable compared to CrowdStrike.
 

Setup Cost

Cortex XSIAM is competitively priced compared to Splunk and Microsoft Sentinel but involves complex licensing and additional costs.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
The product is very expensive.
The first impression is that XSIAM would be more expensive than others we tried.
The licensing cost of Cortex XSIAM is more or less the same as Splunk, making it quite expensive compared to other tools.
 

Valuable Features

Cortex XSIAM provides advanced threat detection with machine learning, seamless third-party integration, and comprehensive network and endpoint protection.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
Its signature-less subscriptions and robust detection power stand out in improving threat detection.
Cortex XSIAM is able to detect abnormal behavior of malicious code and subsequently block it.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
 

Categories and Ranking

Cortex XSIAM
Ranking in Security Information and Event Management (SIEM)
17th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
Identity Threat Detection and Response (ITDR) (6th), AI-Powered Cybersecurity Platforms (7th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cortex XSIAM is 2.8%, up from 0.6% compared to the previous year. The mindshare of Netsurion is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Forrest Stevens - PeerSpot reviewer
A robust security operation that ensures achieving automation, stability, and scalability
There is room for improvement in some areas, and I would highlight three key aspects. Firstly, the Attack Surface Management (ASM) module could benefit from more contextual depth. Currently, it tends to provide a broad overview without enriched context, and there's room for enhancement in this regard. Secondly, further integration capabilities with various other software products that can seamlessly tie into Cortex XSIAM would be advantageous. This would enhance its versatility and interoperability within a broader ecosystem. Regarding performance, there's potential for optimization. When multiple tabs are open in Cortex XSIAM, it can experience slowdowns, leading to longer load times for web pages. It's worth noting that this isn't a severe issue, and it doesn't entail waiting for extended periods, but there is room for improvement in terms of performance optimization.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
25%
Government
10%
Manufacturing Company
10%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable. CrowdStrike licensing is easier and follows an annual recurring revenue model, unlike Cortex XSIAM.
What needs improvement with Cortex XSIAM?
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable compared to CrowdStrike. CrowdStrike offers an annual recurring revenue option that Cortex XSIAM does not provide.
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Cortex XSIAM vs. Netsurion and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.