Executive SummaryUpdated on Mar 9, 2025
CrowdStrike Falcon and Symantec Endpoint Security Complete are two prominent solutions in the endpoint security market. Based on user reviews, CrowdStrike Falcon has the upper hand in overall user satisfaction, while Symantec provides strong feature sets that justify its cost.
Features: CrowdStrike Falcon users appreciate its threat detection capabilities, low impact on system performance, and effectiveness in threat hunting. Symantec Endpoint Security users value its comprehensive protection, integration with other security tools, and extensive features.
Room for Improvement: CrowdStrike Falcon users report a need for more detailed alert explanations, lower pricing, and interface clarity. Symantec Endpoint Security users suggest enhancements in performance speed, more intuitive management, and operational efficiency.
Ease of Deployment and Customer Service: CrowdStrike Falcon is often highlighted for quick deployment and strong customer support. Symantec Endpoint Security, while offering robust customer service, tends to have a longer deployment time with a more complex initial setup.
Pricing and ROI: CrowdStrike Falcon is regarded as having a higher initial cost, but users appreciate the value it brings through rapid ROI due to efficient threat mitigation. Symantec Endpoint Security features are perceived as justifying their cost, though users note it might take longer to see a return on investment.
