Try our new research platform with insights from 80,000+ expert users

CyberArk Endpoint Privilege Manager vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
CyberArk Endpoint Privilege Manager enhances security and reduces costs, despite challenges in quantifying precise ROI, with immediate benefits.
Sentiment score
7.1
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
CyberArk Endpoint Privilege Manager has reduced costs and manpower.
 

Customer Service

Sentiment score
6.7
CyberArk Endpoint Privilege Manager support varies; effectiveness depends on user experience, with inconsistent response times and complex contact methods.
Sentiment score
6.4
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
They respond immediately to our inquiries, resolve issues promptly, and provide valuable guidance, especially in critical situations.
Earlier, we received support for normal tickets within a day, but now it takes one or two days to resolve issues.
We engage them when needed and receive prompt responses that typically resolve our issues.
 

Scalability Issues

Sentiment score
7.7
CyberArk Endpoint Privilege Manager scales efficiently for small to massive deployments, supporting cloud and on-premise solutions with ease.
Sentiment score
7.5
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
We can set permissions per team or department, allowing some teams to elevate specific applications while others have different permissions.
Scalability is excellent because it is SaaS-based.
CyberArk Endpoint Privilege Manager is quite scalable.
 

Stability Issues

Sentiment score
8.2
CyberArk Endpoint Privilege Manager is stable with high performance but occasionally experiences downtime during upgrades, especially on non-Windows systems.
Sentiment score
7.6
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
It is a robust solution that has effectively supported our environment without major issues.
Windows 10 and 11 are stable operating systems, and we are not facing issues, unlike with Windows 7 when bugs were prevalent.
Since implementing it, we have not experienced any outages or stability issues.
 

Room For Improvement

CyberArk Endpoint Privilege Manager needs user-friendly enhancements, better integration, faster support, pricing adjustments, and improved threat detection tools.
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
Local endpoint management is missing from the EPM site.
Some connections to third-party analyzing engines, like Palo Alto and others, which can check hashes and similar functionalities, were working in the self-hosted version of EPM yet are not supported in the software as a service version.
CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications.
 

Setup Cost

CyberArk Endpoint Privilege Manager is costly, especially for small businesses, with potential discounts for large enterprises.
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive.
CyberArk Endpoint Privilege Manager is costly compared to other solutions.
 

Valuable Features

CyberArk Endpoint Privilege Manager ensures security and compliance through admin control, ransomware protection, and advanced credential analytics.
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
CyberArk Endpoint Privilege Manager effectively reduces malicious content in applications by allowing us to identify and block dangerous applications.
I can see an incident on the board, and it is clear to analyze what is happening on the endpoint devices.
The most valuable feature is the ability to control users with admin rights.
 

Categories and Ranking

CyberArk Endpoint Privilege...
Ranking in Ransomware Protection
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Endpoint Compliance (4th), Privileged Access Management (PAM) (4th), Anti-Malware Tools (5th), Application Control (5th)
VMware Carbon Black Endpoint
Ranking in Ransomware Protection
5th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (21st), Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th)
 

Mindshare comparison

As of March 2025, in the Ransomware Protection category, the mindshare of CyberArk Endpoint Privilege Manager is 7.3%, up from 5.5% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 9.3%, down from 13.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Ransomware Protection
 

Featured Reviews

Sumit Chavan - PeerSpot reviewer
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
report
Use our free recommendation engine to learn which Ransomware Protection solutions are best for your needs.
841,004 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
Computer Software Company
15%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about CyberArk Endpoint Privilege Manager?
The most valuable feature of the solution is its performance.
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Viewfinity
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Information Not Available
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about CyberArk Endpoint Privilege Manager vs. VMware Carbon Black Endpoint and other solutions. Updated: January 2025.
841,004 professionals have used our research since 2012.