Executive SummaryUpdated on Jan 2, 2025
CrowdStrike Falcon and CyberArk Endpoint Privilege Manager compete in the cybersecurity and endpoint protection category. CrowdStrike Falcon appears to have the upper hand with its real-time response capabilities and scalable cloud-native features, whereas CyberArk focuses on comprehensive user access management.
Features: CrowdStrike Falcon provides endpoint detection and response with automatic alerts, threat analysis, and minimal performance impact. Users benefit from forensics capability and remote threat remediation. CyberArk Endpoint Privilege Manager stands out with application control, lifecycle management, and user access management integration, focusing on password management and session control for endpoint security.
Room for Improvement: CrowdStrike Falcon could develop enhanced dashboard functionality, better machine learning, and improved integration with firewall vendors. Users seek better legacy OS support and faster technical support. CyberArk Endpoint Privilege Manager needs to simplify administration and speed up technical support. Users suggest addressing setup complexity and enhancing user interface consistency.
Ease of Deployment and Customer Service: CrowdStrike Falcon is easily deployed across various cloud environments, though some users experience technical support delays. CyberArk offers both cloud and on-premises deployment options, appealing to hybrid environments. While the customer support is responsive, there could be faster integration support.
Pricing and ROI: CrowdStrike Falcon is perceived as expensive; however, its comprehensive features justify the cost with good ROI through reduced malware incidences. CyberArk Endpoint Privilege Manager is suitably priced for larger enterprises, offering solid ROI by managing access efficiently despite being costly for smaller businesses.
