CyberArk Privileged Access Manager and CyberArk Endpoint Privilege Manager compete in privileged access management. Based on the data, CyberArk Endpoint Privilege Manager has the upper hand due to its feature set, although users favor CyberArk Privileged Access Manager for its pricing and customer service satisfaction.
Features: CyberArk Privileged Access Manager offers secure session management, strong integrations, and provides an interface that is easy to navigate. CyberArk Endpoint Privilege Manager is recognized for its granular control, extensive policy management, and comprehensive functionality well-suited for complex environments.
Room for Improvement: CyberArk Privileged Access Manager could enhance automation capabilities, improve user interface intuitiveness, and offer more comprehensive reporting tools. CyberArk Endpoint Privilege Manager would benefit from performance improvements, more customization options, and streamlined policy updates to enhance user efficiency.
Ease of Deployment and Customer Service: CyberArk Privileged Access Manager is acknowledged for smooth on-premise deployment, though customer service experiences vary. CyberArk Endpoint Privilege Manager offers flexible deployment options with consistently positive feedback on customer support, providing a comprehensive service experience.
Pricing and ROI: CyberArk Privileged Access Manager has straightforward setup with competitive ROI, though initial costs can be significant. CyberArk Endpoint Privilege Manager is initially more costly but delivers substantial ROI over time, aligning with its feature set that supports its price.
We engage them when needed and receive prompt responses that typically resolve our issues.
Response times seem to correlate with the strength of the relationship with the CyberArk account manager, with quicker responses when rapport is strong.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
CyberArk's customer service has improved recently and is now very responsive.
We can set permissions per team or department, allowing some teams to elevate specific applications while others have different permissions.
We started small and expanded it to an enterprise level, and are now moving to the cloud for further growth.
We have different operating systems, database systems, and decentralized infrastructure.
I find SaaS to be more promising in scalability.
Since implementing it, we have not experienced any outages or stability issues.
Proper fine-tuning and expertise ensure the product performs well.
It has a large customer base and positive feedback within my network.
Overall, the stability of the solution is high.
CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
In the long term, I would like to see these processes simplified, especially for on-premise installations.
Incorporating automated onboarding and offboarding features directly into the product would reduce the maintenance burden on administrators.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk is expensive compared to other products I know.
CyberArk's SaaS solution is particularly expensive.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
For me, CyberArk Privileged Access Manager's most valuable features are password and session management.
After giving access, it continually checks if the user is the same user.
CyberArk Endpoint Privilege Manager, a critical and foundational endpoint control addresses the underlying weaknesses of endpoint defenses against a privileged attacker and helps enterprises defend against these attacks through removing local admin rights, enforcing least privilege, and implementing foundational endpoint security controls across all Windows, macOS and Linux endpoints from hybrid to cloud environments.
Click here for a free 30 day trial: CyberArk Endpoint Privilege Manager free trial
CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.
CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.
Benefits of CyberArk Privileged Access Manager
Some of CyberArk Privileged Access Manager’s benefits include:
Reviews from Real Users
CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.
PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."
Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”
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