Exabeam and CyberArk Identity compete in the cybersecurity and identity management sectors. CyberArk appears to have the upper hand with stronger identity management features and customer support.
Features:Exabeam provides advanced analytics with a focus on user behavior, timeline features, and machine learning for complex threat detection. It effectively integrates with AWS and offers robust security logging. CyberArk Identity excels with password rotation, seamless integration with UiPath Orchestrator, and strong access control for administrative staff along with an adaptive interface for efficient privilege management.
Room for Improvement:Exabeam can improve by enhancing flexibility and real-time flow analysis while also decreasing response times. Better documentation, faster performance, and dashboard customization are also needed. CyberArk Identity could improve its user interface, network management, and develop stronger MDM features. Enhancements to the governance platform and federation capabilities without relying on Identity Connector would be beneficial.
Ease of Deployment and Customer Service:Exabeam supports both on-premises and public cloud deployments, but faces criticism for inconsistent technical support, delays, and lack of regional support. CyberArk offers a wide deployment range including private cloud options and tends to receive generally positive feedback regarding technical support though some regional gaps exist.
Pricing and ROI:Exabeam is deemed affordable with flexible pricing models reducing operational expenses, though some users find it expensive. Its ROI is rated moderately high. CyberArk Identity is often perceived as expensive but justified by its unmatched service and competitive pricing in comparison to leading competitors. It's crucial for corporate security but costs may be high for smaller companies.
By the second month, we started seeing the benefits and achieved a return on investment.
Exabeam offers more machine learning models that detect anomalies.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
Even with TAM support from Exabeam, many issues go unresolved.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
When you have it in the cloud, you have CyberArk every time you need it.
There is a timeout period that I do not like, requiring repeated verification.
With respect to stability, I find that stability is very good.
These problems were not frequent, and the last six to eight months have been stable.
Integration or deployment is extremely difficult for CyberArk Identity.
Something they could improve is the management of multifactor authentication.
To enhance the product, they can consider improving the user interface of the software.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
I have explored the SaaS version; it offers many new features.
I compared it with other products, and it does not require a heavy investment.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It protects our platform, application, network, and infrastructure resources on any device.
It is the most powerful access management system.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
Exabeam Fusion is a cloud-delivered solution that that enables you to:
-Leverage turnkey threat detection, investigation, and response
-Collect, search and enhance data from anywhere
-Detect threats missed by other tools, using market-leading behavior analytics
-Achieve successful SecOps outcomes with prescriptive, threat-centric use case packages
-Enhance productivity and reduce response times with automation
-Meet regulatory compliance and audit requirements with ease
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