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CyberArk Identity vs Exabeam comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Users report rapid financial returns and effective security with CyberArk Identity, though some lack familiarity to comment on outcomes.
Sentiment score
7.4
Exabeam Fusion SIEM offers financial institutions cost savings, enhanced security, and strong ROI, though specific pricing is unknown.
By the second month, we started seeing the benefits and achieved a return on investment.
Exabeam offers more machine learning models that detect anomalies.
 

Customer Service

Sentiment score
6.3
CyberArk Identity's support is praised for responsiveness, though some users report delays and desire more expert assistance.
Sentiment score
6.3
Exabeam's customer service garners mixed reviews, with varied responses on responsiveness, efficiency, and support quality across regions.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
Even with TAM support from Exabeam, many issues go unresolved.
 

Scalability Issues

Sentiment score
7.6
CyberArk Identity is praised for scalability and adaptability, but faces challenges in performance, stability, and support at large scales.
Sentiment score
7.2
Exabeam scales well for enterprise use, despite some latency issues and slowdowns with increased filtering criteria.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
 

Stability Issues

Sentiment score
7.9
CyberArk Identity is highly stable and reliable, though minor glitches and enhanced regional coverage could further improve performance.
Sentiment score
7.2
Exabeam is stable with high ratings, though some users face processing delays and downtime affecting SOC monitoring.
When you have it in the cloud, you have CyberArk every time you need it.
There is a timeout period that I do not like, requiring repeated verification.
With respect to stability, I find that stability is very good.
These problems were not frequent, and the last six to eight months have been stable.
 

Room For Improvement

CyberArk Identity issues include complex setup, weak authentication, poor integration, difficult scalability, and inadequate technical support and customer service.
Exabeam needs better flexibility, integration, clearer documentation, enhanced dashboards, faster support, improved UI, and reduced false positives.
Integration or deployment is extremely difficult for CyberArk Identity.
Something they could improve is the management of multifactor authentication.
To enhance the product, they can consider improving the user interface of the software.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
I have explored the SaaS version; it offers many new features.
 

Setup Cost

CyberArk Identity pricing varies among users but is valued for strong security features by medium and large enterprises.
Exabeam offers reasonable pricing with flexible models, though not the cheapest, it's competitively priced compared to some competitors.
I compared it with other products, and it does not require a heavy investment.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
 

Valuable Features

CyberArk Identity offers robust security features and integrations at a low cost, enhancing identity management and operational efficiency.
Exabeam excels with advanced analytics, intuitive interface, seamless integration, automation, and machine learning for enhanced security and ease of use.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It protects our platform, application, network, and infrastructure resources on any device.
It is the most powerful access management system.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
 

Categories and Ranking

CyberArk Identity
Ranking in User Entity Behavior Analytics (UEBA)
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (8th), Identity Management (IM) (11th), Authorization Software (3rd), Enterprise Password Managers (8th), Access Management (6th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Exabeam
Ranking in User Entity Behavior Analytics (UEBA)
3rd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Security Information and Event Management (SIEM) (15th), Security Incident Response (5th), Threat Intelligence Platforms (7th), Security Orchestration Automation and Response (SOAR) (7th), AI-Powered Cybersecurity Platforms (9th)
 

Mindshare comparison

As of April 2025, in the User Entity Behavior Analytics (UEBA) category, the mindshare of CyberArk Identity is 0.6%. The mindshare of Exabeam is 9.5%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Entity Behavior Analytics (UEBA)
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Stephen-Armstrong - PeerSpot reviewer
The SIEM provides a user-friendly UI experience
When events come into the system, the dashboard categorizes them by the highest risk score, not when they appear on the system. When you've got multiple ongoing incidents you can only see the highest risk score at the top of the list rather than the most recent detection. Exabeam's reporting dashboard could have included a filtering option to filter by the most recent detection.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
6%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What do you like most about Exabeam Fusion SIEM?
The solution's initial setup process is easy.
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I do not have much information about the pricing. However, I am aware that Exabeam is cheaper than Palo Alto based on discussions in meetings.
 

Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Hulu, ADP, Safeway, BBCN Bank
Find out what your peers are saying about CyberArk Identity vs. Exabeam and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.