CyberArk Identity vs Symantec Zero Trust Network Access (ZTNA) comparison

CyberArk and Broadcom are both solutions in the Access Management category. CyberArk is ranked #6 with an average rating of 7.7, while Broadcom is ranked #19 with an average rating of 7.0. CyberArk holds a 3.1% mindshare in AM, compared to Broadcom’s 0.7% mindshare. Additionally, 95% of CyberArk users are willing to recommend the solution.

CyberArk Identity

Read 23 CyberArk Identity reviews

768 Views
634 Comparison Views

95% willing to recommend

Symantec Zero Trust Network...

Read 1 Symantec Zero Trust Network Access (ZTNA) review

158 Views
100 Comparison Views

0% willing to recommend

CyberArk Identity

Symantec Zero Trust Network...

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Executive Summary

We performed a comparison between CyberArk Identity and Symantec Zero Trust Network Access (ZTNA) based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Okta, Auth0 and others in Access Management.

To learn more, read our detailed Access Management Report (Updated: April 2025).

Buyer's Guide

Access Management

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Access Management

6th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Authentication Systems (8th), Identity Management (IM) (11th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)

Symantec Zero Trust Network...

Ranking in Access Management

19th

Average Rating

7.0

Reviews Sentiment

4.4

Number of Reviews

Ranking in other categories

ZTNA as a Service (19th), ZTNA (14th)

Mindshare comparison

As of April 2025, in the Access Management category, the mindshare of CyberArk Identity is 3.1%, up from 2.0% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Access Management

Featured Reviews

Julio Montero

Access Management Analyst at Telefónica

Access management system provides strong security and effortless user authentication

The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.

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cto543714

CTO at a tech services company with 11-50 employees

Restricts access to applications but improvement is needed in integrations

Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."

"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."

"The initial setup of CyberArk Identity was straightforward."

"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."

"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."

"It has machine learning and can help clients to learn the environment and understand what is happening."

"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."

"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."

More CyberArk Identity pros

"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."

Cons

"I'm not sure what needs improvement. It is a good platform."

"The user interface could be improved."

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team."

"It does not have global market penetration, and sometimes, there are support issues."

"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."

"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."

"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."

More CyberArk Identity cons

"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."

Pricing and Cost Advice

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."

"The pricing of CyberArk Identity is competitive."

"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."

"The pricing point is very good. I compared it with other products, and it does not require a heavy investment."

"There is an initial license and then there is a subscription needed."

"CyberArk Identity is an expensive solution."

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."

More CyberArk Identity pricing and cost advice

"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

13%

Manufacturing Company

11%

Healthcare Company

Manufacturing Company

17%

Computer Software Company

10%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

See all answers

What is your experience regarding pricing and costs for CyberArk Identity?

The pricing point is very good. I compared it with other products, and it does not require a heavy investment.

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What needs improvement with CyberArk Identity?

It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.

See all answers

What is your experience regarding pricing and costs for Symantec Zero Trust Network Access (ZTNA)?

Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing.

See all answers

What needs improvement with Symantec Zero Trust Network Access (ZTNA)?

For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don...

See all answers

What is your primary use case for Symantec Zero Trust Network Access (ZTNA)?

The solution helps to allow access only to what is explicitly needed. This means restricting access to specific applications rather than providing broad access to multiple resources, some of which ...

See all answers

Comparisons

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Compared 21% of the time

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Compared 15% of the time

CyberArk Privileged Access Manager vs CyberArk Identity

Compared 12% of the time

SailPoint Identity Security Cloud vs CyberArk Identity

Compared 10% of the time

Microsoft Active Directory vs CyberArk Identity

Compared 6% of the time

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Compared 46% of the time

F5 BIG-IP Access Policy Manager (APM) vs Symantec Zero Trust Network Access (ZTNA)

Compared 29% of the time

Microsoft Entra ID vs Symantec Zero Trust Network Access (ZTNA)

Compared 25% of the time

More Symantec Zero Trust Network Access (ZTNA) Competitors

Product Reports

Buyer's Guide

CyberArk Identity

April 2025

Download CyberArk Identity product report

Buyer's Guide

Access Management

April 2025

Symantec Zero Trust Network Access (ZTNA) report

Download Symantec Zero Trust Network Access (ZTNA) product report

Also Known As

Idaptive

Symantec Secure Access Cloud, Luminate.io, Luminate

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

Symantec Zero Trust Network Access (ZTNA), revolutionizes remote access security for enterprise applications. By replacing traditional VPNs with secure, temporary connections solely to required applications, it significantly reduces the attack surface, mitigating the risk of data breaches. Whether accessing cloud-based or on-premises applications, Symantec Zero Trust Network Access (ZTNA) ensures robust security through continuous authentication and authorization, adhering to the Zero Trust principle of "never trust, always verify." This solution not only enhances security by reducing unauthorized access but also simplifies access for users while offering scalability and cost savings by eliminating the need for complex hardware and software. Tailored for organizations with remote workforces, cloud-based applications, and stringent data security concerns, Symantec Zero Trust Network Access (ZTNA) stands as an efficient and scalable access control solution among its competitors.

Broadcom

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

NEX, AIG, Fiverr, Upwork

Find out what your peers are saying about Microsoft, Okta, Auth0 and others in Access Management. Updated: April 2025.

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